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Bed was quite comfortable. Staff were nice and professional Room condition was poor, most notably there was plaster falling off the ceiling and obvious water damage with a piece of ceiling plaster falling down that night. Morning continental breakfast didn't have an remotely healthy option (apples were there but had a bunch of worm holes.
Friendly front office manager. Exterior door in the back of hotel did not lock. No phone available in room.
The location was right, but all the lodging here was way overpriced (college family weekend?) This one was the least offensive in their pricing. It was quite noisy. Traffic in the hall and footsteps in rooms above were loud...seemed to be minimal sound insullation used during construction.
This hotel is conveniently located right off I-81 exit 137; it is clean and well run. The staff is friendly and helpful. Many good restaurants are located close by. This is a no frills hotel; so no pool, hot tub, or workout facilities. But if you are just looking for clean place to stay a night, it is suitable for that.
We needed an inexpensive hotel near I-81 with restaurants nearby. This hotel fit the bill. The staff was pleasant and the room was clean but nothing fancy. The Mexican restaurant was withing walking distance and excellent. We were up too early to try the breakfast. The room was adequate and reasonably priced.
I paid a decent price for 4 days and 3 nights. Look this hotel isn't the Hilton, but it's not bad. The staff was great, and they were very respectful of residents privacy. They are quiet, when cleaning other rooms and in the hall. The rooms were clean, spacious, and comfortable. I really enjoyed my visit, and next trip to Roanoke/Salem I will stay there.
The non-smoking room was very clean; we where happy about that. The breakfast nook in the hotel lobby was about average for this class of budget motel with only 2 small 2-person tables. But this is to be expected.
The mattress was terrible. The floor would have been more comfortable. They need to hire someone who can paint - attempts to do so were far from professional.
The price was better than others in the area while making a last minute booking. The place could use renovation, but it worked for a quick stop over. Everything was a bit dated and not quite as clean as would be preferable, but not bad overall.
Getting out of there.stains Stain (s) on the bed cover and shower curtain Cigarette- burns on the carpet ( in a non smoking hotel ) - stench throughout the entire hotel - hairs left in the sink - poor customer service
Price and availability last minute The facility is getting old and dated. The A/c unit in the room is very difficult to keep the room at the right temperature. You're either hot and muggy or frozen.
Price, complimentary breakfast Terrible smell, someone's hair in bathroom and even in the bed. They didn't change linen?
Nothing at all. This place is corroded with mold, mildew, cigarette smoke, filth, the carpets are scary, the staff is cranky....Overall overpriced and a dump!
The pillows were soft AF!!! You could smell the smoke in the hallway but I had a nonsmoking room
The price and location was great. Only had our room cleaned twice during the 5 nights we were there.
GREAT place to stay!!!Zero complaints!Will definitely stay at the Colony House again.
Staff is very nice and personable
They definately try to save money. Could use updating. Toilet didnt work correctly all the time. Television was fuzzy.
This guest did not leave comments about this hotel.
Quaint, retro. Nice staff. Continental breakfast was lacking.
The size of the room was great. The mattresses were past prime. They need to replace them. The shower was for short people. My husband had to duck to shower.
Room was clean Parking was adequate Staff very nice and helpful l
THE PROXIMITY TO DOWNTOWN AS WELL AS A CLOSE BY MALL WITH A MINIMUM OF NOISE. THE VENTS IN THE BATHROOM WERE FULL OF DUST AND THE HEATER IN BATHROOM DID NOT WORK. IT WAS RAINY DURING MY STAY AND WANTED THE BATHROOM HEATER TO DISPEL THE DAMPNESS WITHOUT HEATING THE WHOLE UNIT.
The pool was fine The old man who checked us in, knew the room phone was off and led me to believe I was using the dialling out incorrectly! I went to the office on two occasions whilst trying to make the call and did not check to see if I was connected. Very poor!
Clean, spacious room. Helpful staff. Convenient for my purpose. Continental breakfast choices were very limited. But there is a Dunkin Donuts and a Burger King just down the road, so breakfast was not a problem.
Very clean and quiet.