Pros (+) Na
Cons (-) Not very clean, there was a plastic bag placed over the fire alarm when we got there. There was people outside our room banging on the door next to us for a long time.
Latest deals for SureStay by Best Western Salt Lake City Downtown
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•Cheapest rate per nightCompare prices for King room, Standard room and 19 more SureStay by Best Western Salt Lake City Downtown deals.
King room, 1 king bed
$77
nightly with fees
Standard room, bed type unknown
$79
nightly with fees
King room, 1 king bed
$84
nightly with fees
King room, 1 king bed
$93
nightly with fees
King room, 1 king bed
$95
nightly with fees
King room, 1 king bed
$97
nightly with fees
Standard room, 1 king bed
$98
nightly with fees
Queen room, 2 queen beds
$98
nightly with fees
Standard room, 1 king bed
$99
nightly with fees
King room, bed type unknown
$99
nightly with fees
Standard room, 1 king bed
$108
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Amenities at SureStay by Best Western Salt Lake City Downtown
- Outdoor pool
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Cable or satellite TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
- Laundry facilities
Reviews of SureStay by Best Western Salt Lake City Downtown
6.7
Okay
1096 verified ratings
Wonderful
181
Very good
155
Good
206
Okay
97
Fair
113
Mediocre
87
Poor
256
Summary of reviews
Guests say
Guests had mixed experiences at the hotel. Many appreciated the comfortable beds and secure gated parking, with some noting the friendly staff and adequate breakfast. However, several reviews highlighted significant cleanliness issues, including dirty rooms and bedding, as well as concerns about the surrounding area and safety, particularly due to the presence of homeless individuals nearby. The location was considered convenient by some but disappointing or misleading by others. Overall, while some guests found positives in comfort and security, cleanliness and neighborhood concerns were recurring issues.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
6.9 out of 10
784 reviews
4.9 out of 10
35 reviews
7.1 out of 10
8 reviews
3.5 out of 10
4 reviews
All reviews
Pros (+) Staff was nice.. room was a room.
Cons (-) Did not like the drinks who kept making their car alarm go off at 2 AM. Free breakfast wasn't that great, but it was clean in the small breakfast room.
Cons (-) Staff at reception was incredibly unhelpful, rude, and spoke down to (and ignored) guests. Ice machine and vending machines are broken and evidence suggests they have been for awhile. Wifi does not reach all rooms. Technology is dated and walls/floors are very thin. We could hear everything happening outside and upstairs. Misleading name, no where near City Creek. Cheap quality everything. Regrett...
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Pros (+) Nothing
Cons (-) uncomfortable bed and pillow, thermostat intentionally disabled, pathetic breakfast, stained carpets, rundown
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the beds at City Creek Inn & Suites?
Guests have consistently praised the comfy beds and spacious rooms at City Creek Inn & Suites, ensuring a good night's sleep during your stay.
Is parking readily available at City Creek Inn & Suites?
City Creek Inn & Suites offers free parking with added security, including a gated parking lot accessible only with a room key, providing peace of mind for guests with vehicles.
How is the food quality at City Creek Inn & Suites?
Guests have found the breakfast to be a solid spread, with the option for waffles every morning, making it a convenient and satisfying start to the day.
What is the cleanliness like at City Creek Inn & Suites?
While some guests have mentioned concerns about the neighborhood and room cleanliness, others have found the rooms to be clean and the staff decent, ensuring a comfortable stay.
When is the best time to visit City Creek Inn & Suites?
City Creek Inn & Suites experiences low season in November and high season in February, providing potential visitors with insight into the best times to plan their stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a Gated Parking Access
Guests appreciated the added security of a gated parking lot, especially for those traveling with vehicles.
Consider Bringing Your Own Supplies
Some guests found that the hotel's kitchens were not well-stocked, so consider bringing your own prep and cleaning supplies if you plan to use the kitchen facilities.
Be Mindful of the Neighborhood
While some guests found the neighborhood to be acceptable, others mentioned encountering shady characters. It's advisable to be cautious and aware of your surroundings.
Check the Pet Fee Policy
If traveling with pets, it's essential to inquire about the pet fee policy beforehand to avoid unexpected charges.
Be Prepared for Thin Walls
Light sleepers may want to be aware that some guests found the walls to be thin, which could potentially lead to noise disturbances.
Verify Room Features
Some guests encountered discrepancies between the hotel's online pictures and the actual room conditions, particularly regarding lighting and room amenities. It's advisable to verify these details before booking.
Consider Alternative Dining Options
While some guests found the breakfast facilities to be good, others were disappointed with the breakfast offerings. Exploring nearby dining options could be a good alternative.
Be Cautious of Surroundings
Several guests mentioned encountering homeless individuals in the vicinity, so it's advisable to be cautious, especially when entering and leaving the hotel.
Verify Room Cleanliness
Some guests encountered cleanliness issues, such as dirty rooms and carpets. It's advisable to verify the cleanliness of the room upon check-in.
Inquire About Security Deposit Policies
Guests reported issues with security deposits, including challenges with refunds. It's advisable to clarify the security deposit policies before making a reservation.
Location
1009 S Main ST, Salt Lake City, UT 84111-4419
What's nearby
- Salt Lake City and County Building0.9 mi
- Liberty Park0.9 mi
- Salt Lake Public Library0.9 mi
- Chase Home Museum0.9 mi
- Salt Palace Convention Center1.4 mi
- Vivint Smart Home Arena1.6 mi
- Family History Library1.6 mi
- Salt Lake Temple1.6 mi
- Salt Lake Tabernacle1.6 mi
- Temple Square1.6 mi
- Cathedral of the Madeleine1.6 mi
- LDS Conference Center1.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SureStay by Best Western Salt Lake City Downtown
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | May | $127 | $184 |
Cheapest month to stay with an average 29% drop in price. | Most expensive month to stay with an average 31% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
SureStay by Best Western Salt Lake City Downtown
Which month has the cheapest rates at SureStay by Best Western Salt Lake City Downtown?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at SureStay by Best Western Salt Lake City Downtown is December, with an average nightly rate of $88. The most expensive month is September at $127 per night.
What is the cheapest day to book SureStay by Best Western Salt Lake City Downtown?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book SureStay by Best Western Salt Lake City Downtown is Monday, with an average nightly rate of $105. The most expensive day is Friday at $191 per night.
How far in advance should you book SureStay by Best Western Salt Lake City Downtown?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at SureStay by Best Western Salt Lake City Downtown, book around 5 weeks in advance. This could save you approximately 26% compared to booking last minute.
KAYAK's top tips for your stay at SureStay by Best Western Salt Lake City Downtown
FAQs when booking at SureStay by Best Western Salt Lake City Downtown
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See most recommended stays in Salt Lake CityGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.9 mi | Salt Lake City | 5.5 mi |