Pros (+) Comfy room
Cons (-) Had to switch rooms due to 1st room entry door didn't close
2 stars
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center
4639 Rittiman Road, San Antonio, TX 78218-4629, United States
San Antonio, TX
See location+1 210 655 6800Photos of Best Western Windsor Pointe Hotel & Suites-Frost Bank Center
Overview
Welcome to the Best Western Windsor Pointe Hotel & Suites-Frost Bank Center. An extensive renovation was completed in 2018. Customer service and convenience are key. This San Antonio hotel is centrally located just off Texas' Interstate 35 to offer convenient access to many local attractions including the AT&T Center, the Freeman Coliseum and the Tower of Americas. Located in the heart of the city, this hotel is minutes away from attractions such as the AT&T Center, the Alamo, Fort Sam Houston, Brook Army Medical Center and much more. Each of the 54 spacious, well-appointed guest rooms features a microwave, refrigerator, 42-inch HDTV with full HD/On-Demand programming and high-speed Internet access. The hotel also offers business rooms, perfect for the corporate traveler and family suites. Start the day off with a delicious complimentary full breakfast before exploring all that San Antonio has to offer. Hotel amenities include an outdoor swimming pool, exercise facility, guest laundry and full business services. Spend an afternoon wandering through the local botanical gardens or visit the Far West Rodeo. Families especially will enjoy visiting the nearby San Antonio Zoo, Six Flags® San Antonio and SeaWorld®. Soak up some of Texas' history at the Alamo, La Villita and the San Antonio River Walk. The friendly staff at the Best Western Windsor Pointe Hotel & Suites-Frost Bank Center is ready to ensure an enjoyable and memorable stay in San Antonio, Texas. Make a reservation today and save! Enjoy your stay.
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Amenities at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center
- Outdoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Free toiletries
- Internet
Services and conveniences
- Business center
- Express check-out
- Safety deposit box
- Mini-market on site
- Room service
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Air-conditioned
- Free toiletries
Kitchen
- Refrigerator
- Shared kitchen
- Coffee machine
- Microwave
- Kitchen
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Media and entertainment
- Shared lounge/TV area
Bathroom
- Hairdryer
General
- Family rooms
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Best Western Windsor Pointe Hotel & Suites-Frost Bank Center
7.1
Good
211 verified ratings
Wonderful
76
Very good
39
Good
28
Okay
9
Fair
14
Mediocre
11
Poor
34
Summary of reviews
Guests say
Guests appreciated the friendly staff and some amenities like breakfast, but many expressed dissatisfaction with cleanliness, particularly in bathrooms and rooms, as well as issues related to the location and overall condition of the hotel.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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7.1 out of 10
132 reviews
6.8 out of 10
33 reviews
8.4 out of 10
5 reviews
9.2 out of 10
2 reviews
All reviews
Pros (+) We stayed in a king bed "mini-suite", for the same rate that most hotels would charge for a regular room with two double beds. The suite had a sitting room with a love seat couch, arm chair and coffee table. Since we were staying for several days, this extra space was great to have. The room was nicely decorated and had plenty of lamps. The A/C worked great. The linens were a bit on the older side...
Cons (-) The mattress and pillows were on the older side, but were very clean. Although we didn't go in the pool, I did notice that it was really small.
Read more
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary breakfast at the hotel?
The hotel offers a complimentary breakfast that guests have described as good, with a variety of options to choose from.
Are the beds comfortable at the hotel?
Guests have mentioned that the beds at the hotel are very comfortable, providing a good night's sleep.
Is the hotel clean and well-maintained?
Guests have praised the hotel for its cleanliness, with many mentioning that the rooms are spacious, clean, and well-maintained.
What is the parking availability like at the hotel?
The hotel offers a good amount of space to park, including for larger vehicles like a 26” truck, as mentioned by previous guests.
When is the best time to visit the hotel?
The high season at the hotel is in October, offering an ideal time to plan a visit and enjoy the hotel's amenities and nearby attractions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
May is considered the low season, which could mean fewer crowds and potentially better rates.
Nearby Attractions
The hotel is conveniently located near several attractions, including Splashtown San Antonio, San Antonio Botanical Gardens, and the San Antonio Zoo.
Check Room Amenities
Some guests reported issues with room amenities such as missing hairdryers, TV controls, and leaking sinks. It's advisable to double-check the availability of these items upon check-in.
Be Mindful of the Smoking Policy
Several guests noted that the hotel is a smoking hotel, despite being advertised as non-smoking. Guests sensitive to smoke should take this into consideration.
Verify Early Check-In Charges
Guests reported being charged extra for early check-in, so it's advisable to confirm any additional fees for early arrival.
Consider High Season Travel
October is considered the high season, so guests should plan accordingly to accommodate potentially larger crowds and higher rates.
Utilize the Business Center
The hotel offers a business center, which could be convenient for guests needing to work remotely or print documents.
Parking Considerations
The hotel provides parking, but some guests mentioned a need for more luggage carts. Arriving early may help secure one.
Breakfast Considerations
While some guests enjoyed the complimentary breakfast, others found it lacking. It's advisable to set expectations accordingly.
Location
4639 Rittiman Road, San Antonio, TX 78218-4629
What's nearby
- Fort Sam Houston3 mi
- AT&T Center4.5 mi
- San Antonio Zoo4.5 mi
- Japanese Tea Garden4.9 mi
- The Alamo6.6 mi
- Alamodome6.6 mi
- San Pedro Springs Park6.6 mi
- St. Joseph Catholic Church6.7 mi
- Henry B. González Convention Center6.7 mi
- Tower of the Americas6.7 mi
- San Antonio River Walk6.9 mi
- Market Square7.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Windsor Pointe Hotel & Suites-Frost Bank Center
Low season | January |
|---|---|
High season | June |
Average price (weeknight) | $83 |
Average price (weekend night) | $83 |
When to book a room at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center
FAQs when booking at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in San AntonioGood to know
Value for money | 8.7 |
|---|---|
Distance to city center | 7.0 mi |
Nearest Airport | San Antonio |
Distance to airport | 5.3 mi |