Holiday Inn & Suites San Antonio Northwest By IHG

Guests have consistently mentioned the cleanliness of the hotel, with many reviews highlighting the clean and nicely appointed rooms. However, a few guests have mentioned issues with the cleanliness of the carpets and rooms.

Guests have frequently praised the comfortable beds, with many mentioning the super comfortable and clean beds. However, a few guests have expressed concerns about the hardness of the pillows and the old and squeaking beds.

The hotel offers free parking, which has been appreciated by guests. However, some guests have mentioned difficulties with the parking area and the inconvenience of the location for accessing the hotel.

Many guests have enjoyed the breakfast and restaurant offerings, describing them as great and excellent. However, some guests have expressed disappointment with the closure of the on-site restaurant and the confusion surrounding the availability of complimentary breakfast.

The hotel staff has been praised for being friendly, helpful, and knowledgeable, with many guests highlighting the excellent service. However, a few guests have mentioned encounters with rude and unprofessional staff members.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

If you prefer fewer crowds, consider visiting in February, which is considered the low season. This could provide a more relaxed experience.

The hotel is conveniently located near various attractions, including Six Flags Fiesta Texas and SeaWorld San Antonio. Plan your visit to explore these nearby attractions.

Some guests reported issues with room odor and cleanliness. If you encounter similar problems, promptly request a room change or maintenance to ensure a comfortable stay.

If you require early check-in, inquire about any associated charges beforehand to avoid unexpected fees.

Some guests mentioned issues with specific room features such as musty smells and malfunctioning showers. Consider reading recent reviews to make an informed decision about room selection.

Take advantage of the hotel's proximity to Walmart and Sam's Club for convenient shopping during your stay.

While some guests received complimentary breakfast, others did not. It's advisable to confirm breakfast inclusions at the time of booking or check-in to avoid any confusion.

If you encounter maintenance issues such as non-functional room keys or in-room amenities, promptly notify the staff for timely resolution.

If you have specific accessibility needs, it's advisable to inquire about the availability of facilities such as roll-in showers to ensure a comfortable stay.