The private beach and the complementary cruise
Location for an active family is perfect. Running beach biking water sports all close
Rooms could use some updating sliding doors hard to use leaking faucets
Nice property and nice room but needs updating, property is a bit stale. Nice hotel for families.
Room was too warm at night and cool air was too loud. Bathroom sink very small, but water pressure was great. Television at a bad angle and couldn't see the full screen from bed. Only received bottled water first night, was not replenished.
Friendly staff, beautiful facilities and it is located next to everything.
Close to sea world
The room was old , need to redecoreted urgently , air conditioner was not working.Not value for money.
Great location, nice being able to use sunbeds on the beach.
The experience was spoilt by one unhelpful female checkin clerk, who disappeared for half an hour to sort out our bad room (it was our 25th wedding anniversary too), came back to offer a similar bad room at a $35 per night surcharge!! Think if I had dealt with someone else on the front desk, they would have sorted it out. Shame for the hotel.
The upgrade, atmosphere, location, privacy, room size and weather