Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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8.3 "Great service."8.9 "89% found the
staff to be very friendly ." 8.0 "80% thought theservice was very professional ." 8.5 "Housekeeping was great , according to 85%." 9.1 "91% found therestaurant service to be one of the best ." 10.0 "100% said therecreation staff was great ." -
6.9 "Location is acceptable."
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6.7 "Breakfast is mediocre."
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6.2 "Rooms are ok."6.7 "Only 67% said
rooms were clean enough ." 6.8 "Only 68% saidrooms were big enough ." 5.2 "Only 52% said therooms were modern ." 5.9 "For only 59%, thetv was ok ." -
5.8 "Average comfort."6.8 "Only 68% said
rooms were big enough ." -
5.8 "Food is average."5.6 "Only 56% liked the
pork dishes ." 5.8 "Side dishes were satisfying , according to only 58%." 5.0 "50% thought thedining experience was appropriate ." 5.6 "Theprice was ok for 56%." 5.6 "56% thought thesnacks were adequate ." -
3.9 "Internet is poor."2.2 "78% said the
wifi quality was bad ." -
3.5 "Vibe wasn't good."3.3 "67%
criticized the unstylish hotel ." 1.8 "For 82%, thelobby entrance was sub-standard ." -
2.3 "Terrible amenities."2.1 "79% thought the
building wasn't nice ." 0.4 "96%complained about the elevator ." 1.8 "For 82%, thelobby entrance was sub-standard ." 1.1 "89% thought thefacilities needed updating ." 4.4 "56%didn't like the architecture ."
Overall Rating
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8.0 "Great service."8.7 "87% found the
staff to be very friendly ." -
6.7 "Rooms are ok."6.8 "Only 68% said
rooms were clean enough ." -
6.7 "Location is acceptable."
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6.6 "Average cleanliness."6.8 "Only 68% said
rooms were clean enough ." 6.1 "61% thought thecleanliness of the hotel was average ." -
6.2 "Breakfast is mediocre."
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6.1 "Average comfort."
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5.9 "Food is average."
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3.8 "Vibe wasn't good."3.7 "63%
criticized the unstylish hotel ." -
2.3 "Terrible amenities."2.0 "80% thought the
building wasn't nice ." 0.4 "96%complained about the elevator ."
Overall Rating
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8.2 "Great service."8.8 "88% found the
staff to be very friendly ." 7.6 "76% thought theservice was very professional ." 8.3 "Housekeeping was great , according to 83%." -
6.6 "Location is acceptable."
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6.6 "Breakfast is mediocre."
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6.2 "Average value."
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6.2 "Rooms are ok."6.7 "Only 67% said
rooms were clean enough ." 6.7 "Only 67% saidrooms were big enough ." 5.4 "Only 54% said therooms were modern ." 6.4 "For only 64%, thetv was ok ." -
6.0 "Average comfort."6.7 "Only 67% said
rooms were big enough ." -
5.9 "Food is average."5.8 "Only 58% liked the
pork dishes ." 5.7 "Side dishes were satisfying , according to only 57%." -
3.6 "Internet is poor."2.1 "79% said the
wifi quality was bad ." -
3.3 "Vibe wasn't good."3.3 "67%
criticized the unstylish hotel ." 1.7 "For 83%, thelobby entrance was sub-standard ." -
1.9 "Terrible amenities."1.8 "82% thought the
building wasn't nice ." 0.5 "95%complained about the elevator ." 1.7 "For 83%, thelobby entrance was sub-standard ." 1.0 "90% thought thefacilities needed updating ."
Overall Rating
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8.2 "Great service."
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7.1 "Good location."
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6.5 "Breakfast is mediocre."
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6.4 "Rooms are ok."6.7 "Only 67% said
rooms were big enough ." -
6.3 "Food is average."
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5.9 "Average comfort."6.7 "Only 67% said
rooms were big enough ." -
3.4 "Vibe wasn't good."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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3.4review from
Separate tv for kids Old and dirty
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5.7review from
Location Went to breakfast and upon returning room key wouldn't work, $50 deposit was held on my card, was told itnwould take a week to be removed
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5.4review from
Front desk staff made right of a bad situation Hotel needs to be renovated. The rooms are pretty nasty. The walls are paper thin. You can hear what all your neighbors are doing.
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4.0review from
proximity to various sites. There was a lot of construction going on in the hotel and that was not disclosed before we booked it. I probably would not have stayed there if I knew that. Also, other guests were rude and running around and slamming door at all hours. I guess that is to be expected at a semi-low cost hotel. Plus, the website stated that all rooms come with a microwave, which ours didn't and when I mentioned it to the front desk on checking out, they asked if I had requested one. I stated that I did not because when I booked the stay, it said one was included. Didn't need one until the night before we checked out.
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7.4review from
Close to Tiki Oasis at Crown Plaza. Very costly, maid and other staff member gabbing outside our door, children running up and down hallway on breakfast floor.
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2.0review from
I made reservations at this location via kayak and upon arrival I was told by the shift supervisor that they were over booked and did not have a room for me. After hearing this I watched 2other families check in!
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9.1review from
It was clean, comfortable, a convenient location and a good value for your money. The free breakfast was better than expected. The staff was very accommodating when my room wasn't ready on time and immediately provided me with another room that was ready. I didn't like that when I arrived at 4:00 PM for check-in, I was told that my room wasn't ready. We had somewhere to be and needed to freshen up, so I had to ask if another room was available. I appreciate that the staff accommodated my request, but I find it odd and off-putting that my room wasn't ready at check-in time. Also - it was very annoying that there were no black-out (or even thick!) curtains, only sheer curtains. It was also very annoying that we were level with a road so that when every car drove by, their headlights flashed brightly into our room.
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10.0review from
Liked the location and amenities very much. The staff was accommodating and courteous. The breakfast was more than adequate with a clean dining room. Location was great for our activities. We certainly would return again:-). Only thing was the scratchy paper goods:-(
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8.2review from
Very clean , great customer service , good price I say average for the location I really really didn't like that they charge me 10.00 for parking my car in their hotel ... the street was full of car so I didn't have a choice .. and that was my deal breaker I will not use this hotel ever again . .. I have stayed in other hotel in the area with no one charging me for parking ,specially while I'm a guess paying .. very disappointed on that ..
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4.8review from
The beds and pillows were comfortable. Terrible location with tiny parking spaces, even for my compact. Dirty! Terrible breakfast. Loud!
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7.1review from
Rooms were great and perfect for us. Having give kids suite was perfect because the kids had their own space and own TV. We didn't have to fight over what to watch! Only bummer was the shower. First not barely Luke warm water, and second night couldn't get the shower to come on to full power!
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7.1review from
Friendliness of staff.
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4.2review from
Didn't expect an extra $10 per night for parking. No bars or restaurants nearby.
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8.0review from
Location Parking
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7.0review from
We liked the pool area and over all the bedrooms was good just a couple of improvements Need to have more then two bath towels and need to have firmer pillows and bigger pool towels
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9.1review from
It was clean, comfortable, a convenient location and a good value for your money. The free breakfast was better than expected. The staff was very accommodating when my room wasn't ready on time and immediately provided me with another room that was ready. I didn't like that when I arrived at 4:00 PM for check-in, I was told that my room wasn't ready. We had somewhere to be and needed to freshen up, so I had to ask if another room was available. I appreciate that the staff accommodated my request, but I find it odd and off-putting that my room wasn't ready at check-in time. Also - it was very annoying that there were no black-out (or even thick!) curtains, only sheer curtains. It was also very annoying that we were level with a road so that when every car drove by, their headlights flashed brightly into our room.
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10.0review from
Liked the location and amenities very much. The staff was accommodating and courteous. The breakfast was more than adequate with a clean dining room. Location was great for our activities. We certainly would return again:-). Only thing was the scratchy paper goods:-(
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8.2review from
Very clean , great customer service , good price I say average for the location I really really didn't like that they charge me 10.00 for parking my car in their hotel ... the street was full of car so I didn't have a choice .. and that was my deal breaker I will not use this hotel ever again . .. I have stayed in other hotel in the area with no one charging me for parking ,specially while I'm a guess paying .. very disappointed on that ..
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8.0review from
Location Parking
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7.4review from
Close to Tiki Oasis at Crown Plaza. Very costly, maid and other staff member gabbing outside our door, children running up and down hallway on breakfast floor.
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7.1review from
Rooms were great and perfect for us. Having give kids suite was perfect because the kids had their own space and own TV. We didn't have to fight over what to watch! Only bummer was the shower. First not barely Luke warm water, and second night couldn't get the shower to come on to full power!
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7.1review from
Friendliness of staff.
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7.0review from
We liked the pool area and over all the bedrooms was good just a couple of improvements Need to have more then two bath towels and need to have firmer pillows and bigger pool towels
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3.4review from
Separate tv for kids Old and dirty
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5.7review from
Location Went to breakfast and upon returning room key wouldn't work, $50 deposit was held on my card, was told itnwould take a week to be removed
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5.4review from
Front desk staff made right of a bad situation Hotel needs to be renovated. The rooms are pretty nasty. The walls are paper thin. You can hear what all your neighbors are doing.
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4.0review from
proximity to various sites. There was a lot of construction going on in the hotel and that was not disclosed before we booked it. I probably would not have stayed there if I knew that. Also, other guests were rude and running around and slamming door at all hours. I guess that is to be expected at a semi-low cost hotel. Plus, the website stated that all rooms come with a microwave, which ours didn't and when I mentioned it to the front desk on checking out, they asked if I had requested one. I stated that I did not because when I booked the stay, it said one was included. Didn't need one until the night before we checked out.
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2.0review from
I made reservations at this location via kayak and upon arrival I was told by the shift supervisor that they were over booked and did not have a room for me. After hearing this I watched 2other families check in!
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4.8review from
The beds and pillows were comfortable. Terrible location with tiny parking spaces, even for my compact. Dirty! Terrible breakfast. Loud!
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4.2review from
Didn't expect an extra $10 per night for parking. No bars or restaurants nearby.
