Recent Reviews
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- Negative
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2.5
Not good at all
Pros: The restaurant was great. Good food and staff. Fast service
Cons: The room was dirty, falling apart, noise from the freeway was loud, the room smelled like bad bathroom cleaner, bed was uncomfortable, shower knob wiggled and felt like it was going to come out of the wall, noises from the pipe, bubbling from the ceiling paint in the bathroom, bathroom door looked like it had been forced open at one time, pool smelled bad, hot tub was worse.
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5.7
Pros: The decor was nice & the staff were friendly. Crust Kitchen, the restaurant, was also very good.
Cons: The bathroom was not very nice - it was very dingy & did not look like any of the pictures we saw online. Our room could have used new pillows, & in general, new towels were needed too. Two of the outlets in our room didn't work, including one located beside the bed...which was very annoying. Our biggest complaint though, was the noise. There was no sound-proofing in the walls & we could literally hear our neighbours speaking. We stayed for seven nights & many times we were woken up by our neighbours (who changed throughout our stay) & other people arriving back to the hotel late at night.
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8.5
Great for a quick trip
Pros: Helpful staff. Nice pool.
Cons: Refurbished but not done well. Motel not a hotel.
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8.8
Pros: Staff was very helpful and friendly. Good location for Old Town and in general for sightseeing around San Diego. Felt safe and travel mart and restaurant right in front of hotel.
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2.0
Poor service
Pros: When you travel you are specting to get to the hotel and relax to get an early flight. We spend a terrible night at the hotel cause of the storm and couldn't sleep cause of lack of electricity. I invited my daughter that is going thru cancer to enjoy a pleasent night and we stayed up all night to depart and get to the airport cause the electricity never came back. We talked with the manager and he wasn't helpful. We wanted to talk with someone besides him or the owner and he said no. I'm not traying to get an advantage cause of the weather like the manager said I was. Cause of his lack of experience he is not providing the hotel a good review. I don't recommend staying there they will not make you feel at ease or welcome.
review from
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8.0
Good Value
Pros: Not pricey. Well-located. Clean. Comfy beds. On-site convenience store/restaurant.
Cons: Horrible water pressure in the shower. Poor lighting options.
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8.0
Pros: Clean, efficient check in
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6.0
Cons: I didn't like how they played the music by the pool all night long. That was super annoying
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8.0
Pros: Comfortable beds, simple, fast check in and check out
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7.1
Decent hotel for the price
Pros: Bed was comfortable. Room renovations were nice. Price was good. Parking lot well lit.
Cons: Old single pane windows hard to open and didn't do well for noise. Right next to the freeway, so a little more insulation would have been good. Refrigerator and AC were noisier than expected. Keycard didn't work. There was no toilet paper in the bathroom. Charged my credit card the next day for use of the in room safe even though I didn't use it. I do not appreciate being nickel and dimed especially, if not informed in advance. They should have just included the cost of the safe in the room price.
review from
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4.5
Get ready to be charged for everything
Pros: The cleanliness of the hotel. Except there was mildew on shower tiles.
Cons: They charge you an extra $22.54 per pet per night. This is not told to you at all but you sign paperwork stating they are going to charge you when you check in. They don't tell you and you wouldn't know unless you fully read the small print. So get ready to pay extra then what you paid on Kayak. Also get ready for them to watch your every single step when your outside your hotel room. Talk about stalking.
review from
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8.8
Buen sitio
Pros: Muy buena atencion
Cons: Mala conexión wifi
review from
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8.5
Great for a quick trip
Pros: Helpful staff. Nice pool.
Cons: Refurbished but not done well. Motel not a hotel.
review from
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8.8
Pros: Staff was very helpful and friendly. Good location for Old Town and in general for sightseeing around San Diego. Felt safe and travel mart and restaurant right in front of hotel.
review from
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8.8
Buen sitio
Pros: Muy buena atencion
Cons: Mala conexión wifi
review from
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8.0
Good Value
Pros: Not pricey. Well-located. Clean. Comfy beds. On-site convenience store/restaurant.
Cons: Horrible water pressure in the shower. Poor lighting options.
review from
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8.0
Pros: Clean, efficient check in
review from
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8.0
Pros: Comfortable beds, simple, fast check in and check out
review from
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7.1
Decent hotel for the price
Pros: Bed was comfortable. Room renovations were nice. Price was good. Parking lot well lit.
Cons: Old single pane windows hard to open and didn't do well for noise. Right next to the freeway, so a little more insulation would have been good. Refrigerator and AC were noisier than expected. Keycard didn't work. There was no toilet paper in the bathroom. Charged my credit card the next day for use of the in room safe even though I didn't use it. I do not appreciate being nickel and dimed especially, if not informed in advance. They should have just included the cost of the safe in the room price.
review from
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2.5
Not good at all
Pros: The restaurant was great. Good food and staff. Fast service
Cons: The room was dirty, falling apart, noise from the freeway was loud, the room smelled like bad bathroom cleaner, bed was uncomfortable, shower knob wiggled and felt like it was going to come out of the wall, noises from the pipe, bubbling from the ceiling paint in the bathroom, bathroom door looked like it had been forced open at one time, pool smelled bad, hot tub was worse.
review from
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5.7
Pros: The decor was nice & the staff were friendly. Crust Kitchen, the restaurant, was also very good.
Cons: The bathroom was not very nice - it was very dingy & did not look like any of the pictures we saw online. Our room could have used new pillows, & in general, new towels were needed too. Two of the outlets in our room didn't work, including one located beside the bed...which was very annoying. Our biggest complaint though, was the noise. There was no sound-proofing in the walls & we could literally hear our neighbours speaking. We stayed for seven nights & many times we were woken up by our neighbours (who changed throughout our stay) & other people arriving back to the hotel late at night.
review from
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2.0
Poor service
Pros: When you travel you are specting to get to the hotel and relax to get an early flight. We spend a terrible night at the hotel cause of the storm and couldn't sleep cause of lack of electricity. I invited my daughter that is going thru cancer to enjoy a pleasent night and we stayed up all night to depart and get to the airport cause the electricity never came back. We talked with the manager and he wasn't helpful. We wanted to talk with someone besides him or the owner and he said no. I'm not traying to get an advantage cause of the weather like the manager said I was. Cause of his lack of experience he is not providing the hotel a good review. I don't recommend staying there they will not make you feel at ease or welcome.
review from
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6.0
Cons: I didn't like how they played the music by the pool all night long. That was super annoying
review from
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4.5
Get ready to be charged for everything
Pros: The cleanliness of the hotel. Except there was mildew on shower tiles.
Cons: They charge you an extra $22.54 per pet per night. This is not told to you at all but you sign paperwork stating they are going to charge you when you check in. They don't tell you and you wouldn't know unless you fully read the small print. So get ready to pay extra then what you paid on Kayak. Also get ready for them to watch your every single step when your outside your hotel room. Talk about stalking.
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