Basics
Accessibility and suitability
Bathroom
Services and conveniences
Dining
General
Media and entertainment
Health and safety
Pool and spa
Bedroom
Things to do
Parking and transportation
Laundry
Workspace
Outdoor
Family friendly
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's amenities?
The hotel offers a variety of amenities including a fitness center, a rooftop terrace, an outdoor heated pool, and a day spa. Additionally, there are movies-on-demand and a refrigerator in the rooms.
How is the cleanliness of the rooms and the hotel in general?
Guests have mentioned that the rooms are clean with modern flooring, comfortable beds, and a quick-heating heater. However, some guests have reported cleanliness issues, such as a moldy smell in the room and a dirty parking lot.
What are the common concerns about parking at the hotel?
Some guests have expressed concerns about the expensive parking fees and the cleanliness of the parking lot. It's advisable to inquire about parking charges before arrival.
When is the best time to visit the hotel?
The high season is in July, and the low season is in May. It's recommended to plan your visit accordingly to avoid peak times and ensure a more relaxed experience.
How is the customer service at the hotel?
Guests have praised the friendly and helpful staff, mentioning pleasant customer service experiences. However, there have been reports of some staff members being rude, which is worth considering when planning your stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests recommended choosing a room with a view, as it provided a pleasant experience, especially with a balcony facing the fountain.
Consider Parking Alternatives
Some guests mentioned that the parking lot was dirty and that there were additional charges for parking. It might be worth exploring off-site parking options to save on costs.
Be Mindful of Construction
Guests noted that there was construction taking place, which affected the overall experience. It's advisable to inquire about any ongoing construction and its potential impact on the stay.
Check for Pool Availability
Before booking, it's recommended to inquire about the availability of the pool, as some guests were disappointed to find it closed due to renovation.
Request Room Cleaning Preferences
Several guests mentioned that the hotel's cleaning staff was persistent about room cleaning services, even when the "Do Not Disturb" sign was displayed. Guests may want to communicate their cleaning preferences clearly to the staff.
Explore Nearby Dining Options
The hotel's proximity to major restaurants was highlighted as a positive aspect by guests. Exploring nearby dining options could enhance the overall experience.
Inquire About Additional Charges
Some guests were surprised by hidden charges such as a deposit and parking fees upon arrival. It's advisable to inquire about all potential additional charges before booking.
Consider Noise Levels
Some guests reported noise disturbances, including construction sounds, loud music, and disruptive behavior from other guests. Light sleepers may want to consider this aspect when booking.
Check for Room Amenities
Guests appreciated modern room amenities such as a fridge, microwave, and coffee maker. It's advisable to check for these amenities when booking to ensure a comfortable stay.
Verify Pool and Hot Tub Availability
Some guests were disappointed to find the pool and hot tub closed due to renovation. It's recommended to verify the availability of these facilities, especially if their use is a priority.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
May | July | $167 | $231 |
Cheapest month to stay with an average 42% drop in price. | Most expensive month to stay with an average 10% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.3 | 4.3 mi | San Diego | 1.8 mi |
