Dennis at reception was a dear and wonderfully warm and helpful. And the continental breakfast was such a pleasant surprise. it reminded me of Dutch B&B with cold cuts, hard boiled eggs and even muffins & hot toast & juice ... excellent value for money.
The shared single bathrooms was a trifle tiresome with so many people waiting. Otherwise the stairs would be a challenge for those with heavy bags.
Friendly people at reception
Inexpensive good-value hotel. Friendly, easygoing and down-to-earth staff. Nice and informal atmosphere. The room and hallways had a charmingly dowdy appeareance, a bit like some grandmother's home, which makes for a nice personal touch. Big bay windows and York mints in the room on arrival. The hotel is located in a somewhat trendy, upscale-ish, village-like neighbourhood, with cafés, bakeries, various boutiques and public transportation easily accessible.
I stayed in a 2nd floor street-facing room, and while not a major issue there was a bit of traffic noise. Light sleepers might want to bring earplugs or ask for a room facing away from the street. The shared bath is kind of dinky, and the bedspread in my room has probably seen better days.
The staff was very friendly and supporting.
The staff were all very friendly and hospitable, It was a good place to meet people if you felt like a chat at the breakfast table. The continental breakfast was also quite nice, and there are some amazing art galleries, home decor shops and funky boutiques near by , It is also near public transport
The carpets look like they could do with a clean, but I believe they will be changed soon as they are in the middle of changing hands. Also there are a lot of homeless people around but once you get used to it it isn't as threatening as it initially looks
Breakfast in a family atmosphere.
The very helpful staff and the cozy atmosphere of the hotel.
Very friendly hotel staffs, family style hotel, and quient environment.
Nothing should be complained. Only disadvantages are 1) It is a bit far from the Union Square area, 2) You have to share restroom and bathroom with other guests.
The 24 hour desk and the flexible times for breakfast
There was only one shower / bath per floor
it was cild in my room (309)
the beakfeast was very good and the people in the hotel too.