Hotel Kabuki, San Francisco Hotels from $219

Guest reviews

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Couples
Families
Business
Solo

Overall Rating

Based on 1,808 reviews

Service

8.7 "Great service."
Location

8.7 "Location is great."
Comfort

6.9 "Average comfort."
Wellness Area

6.5 "Sufficient wellness & sports facilities."
Room

6.1 "Rooms are ok."
Value for money

5.1 "Average value."
Breakfast

4.6 "Breakfast is below average."
Bar and Beverages

4.1 "Bar is not good."

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Overall Rating

Based on 849 reviews

Service

9.2 "World class service."

9.8 "98% found the staff to be very friendly."

8.4 "84% thought the service was very professional."

8.0 "80% said the reception staff was great."

7.5 "75% were impressed by the valet service."
Location

8.8 "Location is great."

10.0 "100% enjoyed the restaurants & bars nearby."

9.6 "96% liked the proximity to shopping."

8.9 "89% liked the proximity to sightseeing."

10.0 "Near to public transport, according to 100%."
Comfort

7.1 "High comfort."

7.9 "79% said the beds were comfortable."

8.4 "84% liked the big bathroom."
Room

6.4 "Rooms are ok."

6.9 "For only 69%, the bathroom was ok."

6.7 "Only 67% said rooms were big enough."

6.3 "Only 63% found the balcony ok."

5.5 "Only 55% thought the shower was ok."
Wellness Area

6.2 "Sufficient wellness & sports facilities."
WiFi

5.8 "Internet is average."
Value for money

4.8 "Value below average."

2.5 "75% said the breakfast was too expensive."
Breakfast

4.6 "Breakfast is below average."

2.5 "75% said the breakfast was too expensive."

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Overall Rating

Based on 614 reviews

Service

9.0 "World class service."

9.8 "98% found the staff to be very friendly."

8.3 "83% thought the service was very professional."
Location

8.4 "Location is great."

7.1 "City centre within easy reach, said 71%."

9.7 "97% liked the proximity to shopping."

9.7 "Easily accessible by car, said 97%."

10.0 "100% enjoyed the restaurants & bars nearby."

8.2 "82% liked the proximity to sightseeing."
Wellness Area

6.7 "Sufficient wellness & sports facilities."
WiFi

6.5 "Internet is average."
Value for money

5.4 "Average value."
Room

5.2 "Rooms are ok."

6.4 "For only 64%, the bathroom was ok."

6.3 "Only 63% said rooms were big enough."

5.5 "Only 55% thought the shower was ok."

5.9 "Only 59% found the balcony ok."
Breakfast

4.6 "Breakfast is below average."

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Overall Rating

Based on 180 reviews

Location

8.6 "Location is great."

9.5 "95% liked the proximity to shopping."
Service

8.3 "Great service."

9.6 "96% found the staff to be very friendly."

7.6 "76% thought the service was very professional."

7.4 "74% said the reception staff was great."
Cleanliness

7.9 "Good cleanliness."

7.6 "76% said rooms were clean."
Comfort

7.0 "High comfort."

6.9 "Only 69% said rooms were big enough."

7.0 "70% thought it was pleasantly quiet."
Room

6.3 "Rooms are ok."

6.5 "For only 65%, the bathroom was ok."

6.9 "Only 69% said rooms were big enough."
Value for money

5.3 "Average value."

Overall Rating

Based on 162 reviews

Location

8.5 "Location is great."
Service

8.0 "Great service."

9.6 "96% found the staff to be very friendly."
Comfort

7.1 "High comfort."

8.0 "80% said the beds were comfortable."

7.2 "72% thought rooms were spacious."
Room

5.8 "Rooms are ok."

6.1 "For only 61%, the bathroom was ok."
Vibe

5.8 "Vibe was decent."
Value for money

4.9 "Value below average."
Breakfast

4.6 "Breakfast is below average."

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Hotel type

Business Hotel

Guests recommend this hotel for business travelers.

Romantic Hotel

Guests say the hotel is perfect for a romantic getaway.

Boutique Hotel

This is a wonderful boutique hotel, as guests say.

Good to know

"Great view"

"Great shopping"

"Friendly service"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

8.0

review from

The Japanese decor is calming. Nice neighborhood, walking distance to nice restaurants. Room is oddly designed. TV not easily viewed from bed. And the bathroom is not typical -- I think it has a Japanese influence so perhaps it is a comforting design for those familiar with Japan, but for others it seems strange. A deep thin tub with shower, no shower curtain, then the sink in a middle area that has wall to wall carpeting, and then the toilet in another room that you have to step up and over to enter.

Reviewed Sep 2016
3.7

review from

Beds are comfortable and is in a good location. Under renovation, the AC wasn't working so we had to sleep with the door open, which is loud outside

Reviewed Apr 2016
8.5

review from

We liked the friendly staff. Rooms were clean and comfortable. I would definitely come back and stay with my family .

Reviewed Aug 2015
10.0

review from

- Very pleasant check-in experience - Attractive lobby - Attractive rooms - Nice area of town - Decent rates - Exercise room is about what you'd expect from a hotel - Free WiFi is slow, urges you to "upgrade" for a fee

Reviewed Jun 2015
5.7

review from

Atmosphere, Location. A/C is perfectly setup. Great Shower/Bathroom combo Room next to the ice machine and elevators was rather loud. Pillows felt used and hard. Bed was not comfortable.

Reviewed Apr 2015
9.1

review from

bar and restaurant were closed rooms were nice

Reviewed Mar 2015
7.7

review from

The staff were the most friendly and helpful of most of the hotels I've expetienced. We stayed there due to a close relative being in Cal Pacific Medical Center unexpectedaly from out of the area. They were so accommodating and extended our stay when complications arised. The restaurant was great and we loved Bill the bartender. We never felt like we were not welcome. The shuttle to the hospital was invaluable and saved us money in extra parking fees. I would not hesitate to stay here again under similar circumstances. We also enjoyed the restaurants in Japan town. They were wonderful. The only thing we didn't like was the road noise in the room. Our home is in an area that u Is extremely quiet so we are not used to city noises. Mew have traveled extensively and stayed in noisy cities where hotels are much quieter. I must say we are more sensitive to noise so take that into account. We would stay there again if we needed too.

Reviewed Jan 2015
7.0

review from

Location, & staff. Carpet in my room smelled.

Reviewed Sep 2014
6.3

review from

The staff was very friendly, and the common areas (japanese gardens, lobby etc) were all well designed to create an upscale appearance Our room looked like it had been neglected by the maintenance staff. The carpet was worn down and ripped, and the ledge along the window was scuffed and chipped. (room 2403)

Reviewed Nov 2010 by Anonymous
6.7

review from

Great value for money. Comfortable and Spacious rooms with balconies. Great location for sushi. Good resturant and breakfeast Resturant and room service are off for monday and Tuesday

Reviewed Oct 2010 by Anonymous
6.4

review from

very nice hotel in japantown

Reviewed Oct 2010 by Anonymous
3.3

review from

location the lady in the front was not friendly.

Reviewed Sep 2010 by Anonymous
7.3

review from

A very safe and friendly hotel that was although not quite in the centre of San Francisco was easily within reach of attractions.

Reviewed Aug 2010 by Anonymous
7.2

review from

the hotel toiletries were really good products. the booking did not get sent from the site to the hotel and took a little bit more time to check in than i would have liked. However the hotel staff was very pleasant and did a great job of fixing the situation.

Reviewed Aug 2008 by Anonymous
3.6

review from

Nothing. The hotel was not as great as advertised. There was mention about hand- painted shoji screen door in the room. However there was only normal shoji screen door in my room. The room looks old although it was advertised that it has been recently renovated. Can't imagine how it looks like before the so-called renovation. The room faces a terrible view too (facing other guest room).

Reviewed Jul 2008 by Anonymous
7.2

review from

The service staff was prompt and courteous. They dealt immediately with any issues that we had.

Reviewed Feb 2008 by Anonymous
5.2

review from

proximity to Japantown, soaking tub many items are worn out and out of date, stained

Reviewed Mar 2007 by Anonymous

8.0

review from

The Japanese decor is calming. Nice neighborhood, walking distance to nice restaurants. Room is oddly designed. TV not easily viewed from bed. And the bathroom is not typical -- I think it has a Japanese influence so perhaps it is a comforting design for those familiar with Japan, but for others it seems strange. A deep thin tub with shower, no shower curtain, then the sink in a middle area that has wall to wall carpeting, and then the toilet in another room that you have to step up and over to enter.

Reviewed Sep 2016
8.5

review from

We liked the friendly staff. Rooms were clean and comfortable. I would definitely come back and stay with my family .

Reviewed Aug 2015
10.0

review from

- Very pleasant check-in experience - Attractive lobby - Attractive rooms - Nice area of town - Decent rates - Exercise room is about what you'd expect from a hotel - Free WiFi is slow, urges you to "upgrade" for a fee

Reviewed Jun 2015
9.1

review from

bar and restaurant were closed rooms were nice

Reviewed Mar 2015

7.7

review from

The staff were the most friendly and helpful of most of the hotels I've expetienced. We stayed there due to a close relative being in Cal Pacific Medical Center unexpectedaly from out of the area. They were so accommodating and extended our stay when complications arised. The restaurant was great and we loved Bill the bartender. We never felt like we were not welcome. The shuttle to the hospital was invaluable and saved us money in extra parking fees. I would not hesitate to stay here again under similar circumstances. We also enjoyed the restaurants in Japan town. They were wonderful. The only thing we didn't like was the road noise in the room. Our home is in an area that u Is extremely quiet so we are not used to city noises. Mew have traveled extensively and stayed in noisy cities where hotels are much quieter. I must say we are more sensitive to noise so take that into account. We would stay there again if we needed too.

Reviewed Jan 2015
7.0

review from

Location, & staff. Carpet in my room smelled.

Reviewed Sep 2014
6.7

review from

Great value for money. Comfortable and Spacious rooms with balconies. Great location for sushi. Good resturant and breakfeast Resturant and room service are off for monday and Tuesday

Reviewed Oct 2010 by Anonymous
7.3

review from

A very safe and friendly hotel that was although not quite in the centre of San Francisco was easily within reach of attractions.

Reviewed Aug 2010 by Anonymous
7.2

review from

the hotel toiletries were really good products. the booking did not get sent from the site to the hotel and took a little bit more time to check in than i would have liked. However the hotel staff was very pleasant and did a great job of fixing the situation.

Reviewed Aug 2008 by Anonymous
7.2

review from

The service staff was prompt and courteous. They dealt immediately with any issues that we had.

Reviewed Feb 2008 by Anonymous

3.7

review from

Beds are comfortable and is in a good location. Under renovation, the AC wasn't working so we had to sleep with the door open, which is loud outside

Reviewed Apr 2016
5.7

review from

Atmosphere, Location. A/C is perfectly setup. Great Shower/Bathroom combo Room next to the ice machine and elevators was rather loud. Pillows felt used and hard. Bed was not comfortable.

Reviewed Apr 2015
6.3

review from

The staff was very friendly, and the common areas (japanese gardens, lobby etc) were all well designed to create an upscale appearance Our room looked like it had been neglected by the maintenance staff. The carpet was worn down and ripped, and the ledge along the window was scuffed and chipped. (room 2403)

Reviewed Nov 2010 by Anonymous
6.4

review from

very nice hotel in japantown

Reviewed Oct 2010 by Anonymous
3.3

review from

location the lady in the front was not friendly.

Reviewed Sep 2010 by Anonymous
3.6

review from

Nothing. The hotel was not as great as advertised. There was mention about hand- painted shoji screen door in the room. However there was only normal shoji screen door in my room. The room looks old although it was advertised that it has been recently renovated. Can't imagine how it looks like before the so-called renovation. The room faces a terrible view too (facing other guest room).

Reviewed Jul 2008 by Anonymous
5.2

review from

proximity to Japantown, soaking tub many items are worn out and out of date, stained

Reviewed Mar 2007 by Anonymous

Hotel Kabuki

Top Boutique Hotel

$219+

Overall guest ratings

Review highlights

Good to know

Nearby

About

Amenities

Map

Photos

Guest reviews

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Recent Reviews

Hotel Kabuki Top Boutique Hotel

$219+

Overall guest ratings

Review highlights

Good to know

Nearby

About

Amenities

Map

Photos

Guest reviews

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Recent Reviews

Hotel Kabuki

Top Boutique Hotel