Parking was an extra 45$
Went to the front desk to ask for plates and cutlery for a birthday cake I had picked up for my girlfriend. Mind you, this was during the complementary wine/sake happy hour in the lobby. She said she could get that together for me, and returned to us sipping sake with plates, flatware, birthday wishes and a bottle of Champagne!! That's hospitality. Thank you all.
professional staff and great place to stay within walking distance to great restaurants.
need more space for personal items and better lighting in bathroom
No hot water
The newly renovated rooms are nice, large, and clean, but the lack of hot water (with no notice) was unacceptable.
Despite calling ahead to ask whether we would be affected by the ongoing renovations at the Buchanan, and being assured we would not notice a thing, we had no hot water during our stay. We weren't informed that the hot water had been shut off until the morning after we had checked in, after two unsuccessful attempts at a shower.
Hotel Tomo is close to restaurants, it's convenient and decent.
The shower provided NO hot water
Located at the intersection of three of San Francisco’s most dynamic neighborhoods - Japantown, the Fillmore and Pacific Heights - this sultry, historic revival hotel features a sophisticated, residential flavor with artful touches. After exploring the nearby boutiques, cafes and nightlife, return to spacious accommodations and enjoy an evening wine hour, state-of-the-art fitness center and adjoining restaurant that's a local favorite.
Based on 1,387 reviews
Policies vary by room type and provider.