Hotel Whitcomb

great location just steps to BART entrance My room was not clean, it had a previous occupant's dirty laundry and drug paraphernalia under the bed. Uncomfortable mattress. Desk staff were pretty rude to each other and to hotel guests. When I handed in a comment card at the end of my stay, the receptionist put it in a pile of paper on top of the copier and said "I hope they read it." All of this would have been fine for a cheap hotel in the city, but this was not a cheap hotel.

I have over 30 bites from bed bugs after staying at the Hotel Whitcomb for two nights. Don't risk it! The management is aware of the issue and doesn't care to fix it. they will just deny it and accuse you of lying.

Airport lost all my stuff my room is pre paid in full I get there and they 1St say can't find where was paid after an hour of them talking to

Rude Staff

I stayed at the hotel the night before and after my trip to Burning Man. It has a great location, just a block from where I caught the Burner Express. It's also right on the subway and streetcar lines, and within walking distance to a lot of shopping. The hotel itself looks like an elegant hotel that has seen better times. The lobby is highly decorated in an old style and is beautiful. The hotel is very large. It was quite a walk to my room. The room itself was fine, but nothing too special. There is a Starbucks and a nice restaurant attached to the hotel. When I arrived the first day in middle of the afternoon, they were a little understaffed, and at one point there was a about a 5 minute span that no one was at the desk to check people in.

Central location Fast checkin / checkout There were bugs in the shower and the elevator didn't work sometimes.

It is a historic hotel, so that is charming. The rooms are small, even the beds are small and short. I hope you like it close and cozy with your partner. Our room smelled really bad like urin, so we changed the room. But even the other room had a wiered smell. I don't know how to describe it. The bathroom is o.k. the tub was old and yellow but you saw it was cleaned up. What made me really angry was the parking situation! I paied 38 dollars plus tax per night. I mean you are in San Francisco where you can see broken windows in cars all over the place. It is not like you can have your car on the street or somewhere else. Especially cause Market Street is not a good area at all. You shouldn't go out there at night. So for me it was much saver to place the car at the hotel but it was to expensive!

Convenient location downtown. Staff were all grouchy and rude. We found dirty socks in the room.

Shower floor had mildew View a wall and construction site Room smelled Had to get a candle and spray

I liked that it was close to the muni which made travel easy. The rooms were nice enough and comfortable. It was a quiet hotel and historic restorations were nice. I did not like the location being in the tenderloin for the price. A block in any direction would make ty out feel unsafe. Especially at night. There was construction immediately next door which no site listed and they started at 7am on a Saturday morning. The staff could have been more courteous and informative. The ac stopped working after the second night.

Not a thing... Understaffed. Horrible area of town Dangerous to be outside Valet is over $40.00 a night Rooms smell like my grandmother's basement Staff were absolutely unconcerned with guests Bar and restaurant hours are horrible Bar and restaurant staff as unfriendly as they come Rooms are dirty and unkempt. The noise is unbearable. Constant road noise even from 7th floor Horrible bathrooms with poor facilities Just a run down, beat up, poorly staffed disaster

Central Dirty, Bugs in Shower, Barly any hot water in shower.

-Had to flush toilet over and over -Windows would not fully close -The heat did not work and was missing a nob... -Comforter was thin as a sheet and looked like one...I was so cold both nights -Bathtub was not as clean...I went to cvs and got products to fully clean it

Good location. The hotel is right at civic center which is easy access to the financial district or china town. Very ghetto area though. Starbuck in the lobby.And thats the only good thing about it Parking is limited. Horrible staff. Bad customer service. They dont care. Room stinks and dirty. Not worth for the money. We had to change rooms twice.

Metro/BART station right outside. Starbucks on lobby floor Old hotel Near bad area, Tenderloin, worst area in San Francisco in line for over 30 minutes to check in in line for 10 minutes to use the elevator bed was broken and slanted leaving me to sleep practically on top of my husband bathrooms absolutely need to be redone view of the hotel made it look like we were in an insane asylum air conditioner very loud felt very dirty

Beautiful lobby Clean room Good bed linen Comfortable bed Starbucks in the same building Shower has EXTREMELY low water pressure Garbage trucks were making very loud noise every morning around 5 AM under our window Hotel is located in rather bad area with lots of homeless people and resulting smells and garbage on the surrounding streets Problems with retrieving car from the valet parking which wasn’t cheap - $35 a night Long wait for elevators, not sure all 4 were working No coffee or tea in the room Towels are old and not very good

Yes it was an old building... We were ready for that... They seem to be doing the best they can with the building at hand. Our room was clean. Staff wasn't rude just wasn't pleasant either. Mattress was caved in on both sides... Needs replaced. Shower pressure is very low. Elevator takes FOREVER! Little shadey right outside the hotel.