Hotel Whitcomb

The Kayak lists parking as an amenity. This is false. Ended up leaving the hotel immediately after getting my room keys from a jerk at the front desk and learning I could not park anywhere. Even when I attempted to pay for their valet parking which cost over 50% of the value of the room, I was denied service due to the fact that I have a pet in the car (a pet that would have stayed in the car over night). I'm now going through hoops and loops to get a refund (surprise! So far no and later a weak maybe), since the booking was made based on false information on the Kayak listing. Can you guys help facilitate the refund?

Cleaning staff work very hard - rooms are clean

One person in front desk at any time - lineup is long. Staff is abrupt and rude. Neighbourhood is scary and dangerous. No food - only Starbucks, no restaurant (it looks like it went out of business). Key cards needed recoding every day ( huge inconvenience) Do NOT stay here - too expensive and it’s a horrible experience.

Overpriced

It was a room with a bed

No coffee, no water, dark room, noisy hallway, expensive

Don't stay there unless you own a zombie survival vehicle

Staff was friendly and room was clean on the one day I three they actually cleaned it.

Was in the ghetto surrounded by hopeless people with knives who threatened to stab us.

Booked through priceline, and received a handicapped room

I advise against staying here

No wifi. Gave us a single instead of a double room. Very limited TV channels. Loud...very very loud. Extremely thin walls. I heard the ppl down the hall sneeze as if they were in my room. Staff wasn't very accommodating. Slow and small elevators. Overall, I would never stay here again.

Awful stay

Almost nothing. The lobby was pretty I guess. A few members of the staff made it bearable.

Incredibly rude manager and staff. Had an issue at check in and was met with aggression and condescension. There is literally nothing that makes this hotel stand out. Also watch out for this Kayak contract, you can end up with no room and no refund if you're not careful. Would not recommend, probably won't be booking through this service for a hotel again.

Don't be fooled by online pictures, historic lie

Nothing, I can't even say location because anywhere in SF is easily accessible via taxi.

Dirty room, beds you can feel the springs in, poor customer service. Just because a hotel reports its a historic hotel does not mean room remains outdated and uncomfortable.

Great location but needs improvement

The location is close to restaurants and the mall. Some bathrooms in the rooms were recently renovated.

The bathrooms were small and not very clean. The sheets on one of the beds had blood stains on them. It look a long time to get maid service. The lighting fixtures were dusty. Rooms are overdue for an upgrade. The location is not in the best area of town. There were a lot of homeless people hanging around the hotel.