Pros (+) - High ceilings in the room - Cleanliness - Friendly Staff - Location of the Hotel
Cons (-) - Toilet could have been a little bigger. It felt like my 5 year old school's toilet.
Latest deals for Whitcomb
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Amenities at Whitcomb
- Restaurant
- Coffee shop
- Business center
- Cable or satellite TV
- Wi-Fi
- Parking
- Laundry service
- Hairdryer
- Express check-out
- ATM on-site
Reviews of Whitcomb
6.4
Okay
1587 verified ratings
Wonderful
250
Very good
157
Good
347
Okay
212
Fair
265
Mediocre
123
Poor
232
Summary of reviews
Guests say
Guest reviews for this hotel are mixed. Many guests mention the central location as a positive, with easy access to attractions and public transport, and some appreciate the historic charm and ambiance of the property. However, there are frequent complaints about cleanliness, with several guests describing rooms and common areas as dirty or outdated. Safety concerns are noted due to the presence of homeless people in the surrounding area, which made some guests uncomfortable. Service receives mixed feedback, with some staff described as friendly and helpful, while others are seen as unhelpful or rude. Amenities are often criticized, with guests disappointed by the lack of facilities, outdated bathrooms, and issues with in-room features.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
6.7 out of 10
793 reviews
5.3 out of 10
188 reviews
7.5 out of 10
1 review
8.3 out of 10
1 review
5.7 out of 10
19 reviews
All reviews
Pros (+) Nothing. Would never recommend this hotel.
Cons (-) The hotel is surrounded by a large homeless population right outside. Parking is an additional $51 a day that was not disclosed at booking. The WiFi “package” which is a mandatory fee of $35 a night was also not disclosed. Would not recommend this hotel to anyone.
Pros (+) The hotel was in a central location, close to everything and easy to get an Uber. The free high-speed internet was definitely a plus.
Cons (-) The bed was very uncomfortable and very disappointing. The hotel was situated in a sketchy party of town. I also saw some staff members get very impatient with someone whose English was clearly not their first language when asking for their last name a few times because they didn't initially understand the question.
Cons (-) The Kayak lists parking as an amenity. This is false. Ended up leaving the hotel immediately after getting my room keys from a jerk at the front desk and learning I could not park anywhere. Even when I attempted to pay for their valet parking which cost over 50% of the value of the room, I was denied service due to the fact that I have a pet in the car (a pet that would have stayed in the car over...
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Pros (+) Cleaning staff work very hard - rooms are clean
Cons (-) One person in front desk at any time - lineup is long. Staff is abrupt and rude. Neighbourhood is scary and dangerous. No food - only Starbucks, no restaurant (it looks like it went out of business). Key cards needed recoding every day ( huge inconvenience) Do NOT stay here - too expensive and it’s a horrible experience.
Pros (+) It was a room with a bed
Cons (-) No coffee, no water, dark room, noisy hallway, expensive
Pros (+) Staff was friendly and room was clean on the one day I three they actually cleaned it.
Cons (-) Was in the ghetto surrounded by hopeless people with knives who threatened to stab us.
Pros (+) Well restored historic building. Room was clean with nice touches of quality. Friendly service
Cons (-) Registration desk/area decor a bit drab and depressing.
Pros (+) Friendly staff
Cons (-) Furniture and carpets a bit worn
Cons (-) Booked through priceline, and received a handicapped room
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
How comfortable are the beds at Hotel Whitcomb?
The cozy beds at Hotel Whitcomb ensure a comfortable and relaxing stay for guests.
Is parking available at Hotel Whitcomb?
Hotel Whitcomb offers parking for guests, providing convenience for those traveling by car.
What can guests expect from the food at Hotel Whitcomb?
Guests can enjoy a variety of dining options at Hotel Whitcomb, including a restaurant, bar/lounge, and a Starbucks café on-site.
How is the cleanliness at Hotel Whitcomb?
Hotel Whitcomb maintains high standards of cleanliness to ensure a pleasant and hygienic environment for all guests.
What is the level of customer service like at Hotel Whitcomb?
Guests can expect attentive and friendly customer service from the staff at Hotel Whitcomb, ensuring a pleasant and accommodating stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Explore Nearby Attractions
The hotel is conveniently located near several popular attractions including the Asian Art Museum, Museum of Modern Art, and Grace Cathedral, making it easy for guests to explore the city's cultural offerings.
Consider Room Selection Carefully
Some guests have mentioned that rooms facing the street can be noisy, so if you're a light sleeper, consider requesting a room away from the street side.
Take Advantage of On-Site Dining
Guests have praised the on-site Starbucks café for a quick pick-me-up, and the hotel's restaurant and bar provide convenient dining options for those who prefer to dine in.
Utilize the Concierge Service
The hotel offers a concierge service which can be helpful for arranging tickets, tours, and providing local recommendations, so don't hesitate to seek their assistance.
Check Out Nearby Eateries
While the hotel offers dining options, guests have recommended exploring the nearby eateries in San Francisco, which are world-famous and offer a diverse culinary experience.
Plan for Parking
If you're driving, be aware that the hotel offers parking for a surcharge, so factor this into your travel plans and budget.
Take Advantage of the Fitness Center
The hotel features a fitness center, which has been appreciated by guests, providing a convenient option for those looking to stay active during their stay.
Be Mindful of Check-in and Check-out Times
Check-in is available after 3:00 PM and check-out is before 12:00 PM, so plan your arrival and departure accordingly to make the most of your stay.
Consider the Historic Charm
Embrace the historic significance of the hotel, which was once the San Francisco City Hall, and appreciate the elegant and charming atmosphere that it offers.
Inquire About Accessibility
The hotel offers increased accessibility and non-smoking rooms, so if you have specific accessibility needs, it's worth contacting the hotel in advance to ensure your requirements are met.
Location
1231 Market Street, San Francisco, CA 94103
What's nearby
- Civic Center Plaza333 yd
- San Francisco City Hall0.3 mi
- Union Square0.8 mi
- Moscone Center0.9 mi
- Museum of Modern Art0.9 mi
- Transamerica Pyramid1.4 mi
- Oracle Park1.4 mi
- Downtown San Francisco1.5 mi
- Embarcadero1.6 mi
- Lombard Street1.7 mi
- Ferry Building1.7 mi
- San Francisco-Oakland Bay Bridge1.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
FAQs when booking at Whitcomb
Nearby hotels and places to stay
Closest
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See most recommended stays in San FranciscoGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.8 mi | San Francisco | 11.0 mi |