Hotel Whitcomb

Nothing. Would never recommend this hotel.

The hotel is surrounded by a large homeless population right outside. Parking is an additional $51 a day that was not disclosed at booking. The WiFi “package” which is a mandatory fee of $35 a night was also not disclosed. Would not recommend this hotel to anyone.

The hotel was in a central location, close to everything and easy to get an Uber. The free high-speed internet was definitely a plus.

The bed was very uncomfortable and very disappointing. The hotel was situated in a sketchy party of town. I also saw some staff members get very impatient with someone whose English was clearly not their first language when asking for their last name a few times because they didn't initially understand the question.

The Kayak lists parking as an amenity. This is false. Ended up leaving the hotel immediately after getting my room keys from a jerk at the front desk and learning I could not park anywhere. Even when I attempted to pay for their valet parking which cost over 50% of the value of the room, I was denied service due to the fact that I have a pet in the car (a pet that would have stayed in the car over night). I'm now going through hoops and loops to get a refund (surprise! So far no and later a weak maybe), since the booking was made based on false information on the Kayak listing. Can you guys help facilitate the refund?

Cleaning staff work very hard - rooms are clean

One person in front desk at any time - lineup is long. Staff is abrupt and rude. Neighbourhood is scary and dangerous. No food - only Starbucks, no restaurant (it looks like it went out of business). Key cards needed recoding every day ( huge inconvenience) Do NOT stay here - too expensive and it’s a horrible experience.