Good Hotel

The location isn't terrible and the hotel is pretty cute. I think they must have raided an Ikea for the room decor. The parking lot isn't that big, and we had to pay $40 to valet at another hotel across the street. When we got to our room, we noticed it smelled funny and the carpet was wet under the window near the radiator. They moved us to another room which I think was a little smaller. The bathroom was unbelievably small, even for an older hotel. A larger person would have had quite a bit of difficulty getting ready in the mirror or using the toilet. Being that it was NYE, it was very loud. There were parties going on in other rooms and we could hear everything from loud music to couples having mediocre sex.

Be careful walking around at night, lots of homeless, not a great area. The idea the hotel is trying for is good. I like the bulk shampoo & soap dispensers. The bed was small and uncomfortable, on a wooden crate of all things. We asked for pillows three times after waiting patiently between each request and housekeeping never brought them. The front desk was apathetic. Parking ends up being almost $40 in addition to the already way overpriced hotel room.

The room was clean and the location is right downtown which is perfect. Probably only good for a short stay There were only two pillows, the room was hot, and the tv was small. We weren't there to watch tv, but the last hotel we stayed at in Santa Cruz had a decent sized one so we were probably spoiled by that experience. This place is good if you need a place to crash, but something about it was just ehh. And you might as well pay the $30 to park in their lot because you'll never find parking in SF. And all the street parking surrounding it was only 1hr parking until 10pm

Friendly front staff. Easy check-in. Bed was terribly uncomfortable. One of the worst I've ever slept on, and I'm pretty easy to please. The hotel was billed as eco-friendly which must be code for cheap, sterile, minimalist decor. A no frills room and I spent a LOT of money to stay here. I recommend staying at the Americania across the street. Same company, but an entirely different hotel experience.