|Value for money||4.3|
|Distance to city center||0.7 mi|
|Nearest Airport||San Francisco|
|Distance to airport||11.2 mi|
|"Great hotel very nice looking."||(in 43 reviews)|
|"Beds where very comfortable."||(in 11 reviews)|
|"Valet parking nice people."||(in 35 reviews)|
|"Room service was terrible."||(in 3 reviews)|
|"Staff should have given me an upgrade or given me @ least 50% off."||(in 4 reviews)|
|breakfast included||in 57 reviews|
|comfortable bed||in 20 reviews|
|customer service||in 67 reviews|
|floor to ceiling||in 42 reviews|
|free wifi||in 7 reviews|
|given me an upgrade||in 17 reviews|
|great hotel||in 132 reviews|
|great location||in 171 reviews|
|great staff||in 175 reviews|
|great view||in 86 reviews|
|pool and jacuzzi||in 53 reviews|
|room service||in 15 reviews|
|room was clean||in 205 reviews|
|room was not ready||in 166 reviews|
|san francisco||in 34 reviews|
|union square||in 7 reviews|
|valet parking||in 91 reviews|
|walking distance||in 10 reviews|
|water pressure in the shower||in 11 reviews|
Restaurant and food options are really limited for such a nice hotel
Nice hotel, overcharges for everything
Clean, had an indoor pool. Staff was friendly enough.
Everything was overpriced, maybe I’m not a 4.5 star hotel guy. Parking was $70/night incl tax (after 1st night I parked outside), water in room was $8. I needed some antacid at night, 2 tabs of pepto=$2. I guess I was expecting more, or it’s really for people who will use the bar and drink more. Water pressure in shower was too low.
Loved it. Get the club room if you can.
Clean rooms and easy check-in and check-out. Professional and looks modern. Also, they have big bathrooms and nice towels and comfortable beds.
Every time I’m here, hotel is always busy, so rooms usually aren’t available until 3:00. They do have an ambassador program for extra perks, but it’s only good for intercontinental hotels and not the chain of hotels it’s associated with. Water pressure in shower is low, but it’s a roomy shower.
We moved here from staying a night at The Scarlet Huntington which was so noisy with road construction we couldn’t think. Everything was excellent and the staff was friendly and attentive.
We liked everything.
Your average IC, nothing exceptional.
Someone kept requesting housekeeping to my room at odd hours of the night and I was charged parking when I didn't drive or have guests. I requested a late check out yet housekeeping kept checking to see if I had left every 2 hours.
Broken thermostat in room, low shower pressure
We stayed a night since it was near our morning meeting. The layout and lobby is great, and the staff is very welcoming. Unfortunately let down by mediocre room experience (deluxe king) and we could not have a good rest.
The thermostat in our room was broken and it was way too hot. We tried re-setting it several times but it kept blowing hot air even though it was 75F. It was very difficult to sleep and sweated through the night. The shower pressure was very low. Having both shower head choices was nice, but it was difficult to feel clean because the water pressure was very low and so it took much longer to soap off. For a business hotel, you had to pay for internet. We used a hotspot instead. It felt a bit confused whether it was a luxury hotel or a business hotel, and for the price point I would stay somewhere else that has better value for money. Not having a good night sleep really affected my work day
The room stunk! For $600 get some air freshener.
Great Hotel, OK location
Great hotel and staff. They treated us perfectly. I would absolutely stay here again. No complaints as all.
The location for us was a bit too close to some seedy areas of town. No problem, but you need to be careful which way you walk.
Given a corner room even though I booked via Kayak Provided with slippers Room was spacious and TV was large - guess is 55" Gym was well equipped but didn't have time to use it Easter bunny was on duty and there was a tableful of candy for the young and not so young - I didn't have any but still appreciated the effort
Bathroom short on racks to hang towels Shower head water flow too wimpy Bathroom scale low on battery
Great weekend at the intercontinental!
I hosted a bachelorette party at the Intercontinental and it was great!! The staff was very accommodating and helped us with making sure all the girls were taken care of. The rooms were beautiful and spacious, and the hotel was extremely spacious.
There was a "bouncer" type employee at night who gave me and the girls staying at the hotel a hard time. He required every girl to have a key in their hand to get in, even though we just had one person per room have a key because we didn't think it was necessary. He was extremely rude and borderline harassing.
A great trip and stay
Appreciated the staff the location and the lounge/restaurant. The room was great with a nice view each morning
The InterContinental® San Francisco hotel is a short walk to the Museum of Modern Art, Union Square's upscale shopping and dining and Moscone Center conventions. You can host refined events in stylish boardrooms and elegant ballrooms before a swim in the indoor pool. Delight in gourmet modern American cuisine in our chic Michelin one-starred Luce restaurant and relish crafted grappa cocktails in the sophisticated Bar 888.
Based on 3,159 reviews
Value for money
Policies vary by room type and provider.
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Learn about San Francisco on KAYAK
|San Francisco||11.2 mi|
|San Francisco (Conv Ctr), California||293 yd|
|San Francisco (Civic Center), California||0.5 mi|