Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.5 "Terrific location."9.7 "97%
liked the proximity to shopping ." 9.4 "94%liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." -
9.0 "World class service."9.8 "98% found the
staff to be very friendly ." 8.2 "82% thought theservice was very professional ." 8.1 "81% said thereception staff was great ." 9.3 "93% werehappy with the room service ." 10.0 "100% said theconcierge service was amazing ." 10.0 "Housekeeping was great , according to 100%." 7.1 "Lovely bar service , according to 71%." -
8.9 "Bar is amazing."7.1 "
Lovely bar service , according to 71%." -
8.3 "Comfort level is high."8.7 "87% said the
beds were comfortable ." 9.0 "90% thoughtrooms were spacious ." 10.0 "100% liked thebig bathroom ." -
7.8 "Tasty food."7.9 "79%
loved the menu selection ." -
4.5 "Value below average."
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4.3 "Breakfast is below average."
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4.2 "Internet is poor."
Overall Rating
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9.5 "Terrific location."9.6 "96%
liked the proximity to shopping ." -
9.1 "World class service."9.8 "98% found the
staff to be very friendly ." 8.0 "80% thought theservice was very professional ." -
8.5 "Comfort level is high."9.1 "91% thought
rooms were spacious ." 8.9 "89% said thebeds were comfortable ." 10.0 "100% liked thebig bathroom ." -
7.6 "Tasty food."
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7.3 "Nice rooms."7.5 "75% were
happy with the bathroom ." 9.1 "91% thoughtrooms were spacious ." 8.9 "89% said thebeds were comfortable ." 8.6 "86% thought theview was good ." 10.0 "100% liked thebig bathroom ." -
6.6 "Sufficient wellness & sports facilities."
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4.8 "Value below average."
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4.6 "Internet is poor."
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4.4 "Breakfast is below average."
Overall Rating
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9.5 "Terrific location."
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8.8 "Great service."9.8 "98% found the
staff to be very friendly ." -
7.9 "High comfort."8.3 "83% said the
beds were comfortable ." 8.9 "89% thoughtrooms were spacious ." -
7.5 "Good amenities."7.5 "75% thought the
building was wonderful ." -
6.5 "Rooms are ok."
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3.8 "Value below average."
Overall Rating
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9.6 "Terrific location."
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8.9 "Great service."
Overall Rating
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9.6 "Terrific location."
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8.1 "Comfort level is high."
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7.2 "Nice rooms."
Recent reviews
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- Negative
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9.1review from
Very friendly staff, great service. The access to Equinox is fabulous! Prime, prime location--the best!! In-room dining is awful. I had breakfast twice, and was severely disappointed at the outrageous price for the poor, poor quality of every aspect of the food--coffee is burnt and thick like mud, toast burnt, side vegetables unbelievably expensive with NO quality. The fresh orange juice is good. And that's it. Otherwise, the hotel is just wonderful.
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10.0review from
Amazing service and experience! We we're there for our honeymoon and loved every moment. The staff went out of there way to help us.
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8.3review from
Nice rooms. Polite staff. Nice bathrooms. Everything worked without an issue. At Reservation, called the 800 number. I was told they only had two suites available. No rooms. Two minutes later, I went on Kayak and booked two rooms with no issue. Service was in no way exceptional. It was a little irritating that bell desk couldn't get cab. Food/bar is terrible Surcharge for internet access is ludicrous
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9.1review from
Very friendly staff, great service. The access to Equinox is fabulous! Prime, prime location--the best!! In-room dining is awful. I had breakfast twice, and was severely disappointed at the outrageous price for the poor, poor quality of every aspect of the food--coffee is burnt and thick like mud, toast burnt, side vegetables unbelievably expensive with NO quality. The fresh orange juice is good. And that's it. Otherwise, the hotel is just wonderful.
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10.0review from
Amazing service and experience! We we're there for our honeymoon and loved every moment. The staff went out of there way to help us.
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8.3review from
Nice rooms. Polite staff. Nice bathrooms. Everything worked without an issue. At Reservation, called the 800 number. I was told they only had two suites available. No rooms. Two minutes later, I went on Kayak and booked two rooms with no issue. Service was in no way exceptional. It was a little irritating that bell desk couldn't get cab. Food/bar is terrible Surcharge for internet access is ludicrous
