Trips
Hotel Zetta San Francisco

Hotel Zetta San Francisco

8.5
Excellent

Based on 1,384 reviews
 
55 5th Street, San Francisco, CA 94103, United States
  +1 415 543 8555
Hotel Zetta San Francisco - San Francisco, CA
Check-in
Check-out
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Mr & Mrs Smith $116
HotelTonight $180
TripAdvisor $186
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Rooms

Check-in
Check-out

Superior Rooms

$186+

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Bed Type
Provider
Nightly
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Unknown
$186 per night
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King bed
$197 per night
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Unknown
$199 per night
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King bed
$202 per night
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King bed
$202 per night
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Unknown
$202 per night
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King bed
$203 per night
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King bed
$208 per night
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Unknown
$208 per night
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King bed
$220 per night
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King bed
$225 per night
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Unknown
$226 per night
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King bed
$227 per night
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King bed
$229 per night
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King bed
$236 per night
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Unknown
$242 per night
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King bed
$248 per night
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King bed
$261 per night
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Unknown
$282 per night
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King bed
$305 per night
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King bed
$313 per night
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Unknown
$345 per night
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Unknown
$349 per night
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Unknown
$409 per night

Deluxe Rooms

$222+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$222 per night
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Double bed
$233 per night
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Double bed
$248 per night
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King bed
$251 per night
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Double bed
$272 per night
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Unknown
$272 per night
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Double bed
$277 per night
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King bed
$290 per night
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Double bed
$293 per night
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King bed
$306 per night
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Queen bed
$311 per night
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King bed
$316 per night
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Unknown
$348 per night
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Unknown
$350 per night
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King bed
$353 per night
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Double bed
$360 per night
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Queen bed
$366 per night
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King bed
$373 per night
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Unknown
$432 per night
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Unknown
$598 per night

Premier Rooms

$236+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$236 per night
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King bed
$274 per night
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King bed
$331 per night
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Unknown
$369 per night
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King bed
$389 per night
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King bed
$415 per night
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King bed
$415 per night
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Unknown
$511 per night

Reviews

Pros

Traveler rating

148
49
12
2
1

Time of year

Traveler type

Show reviews that mention

+
san francisco
illy coffee
union square
moscone center
great location
game room
sfo airport
design is very cool
industrial look
lobby bar
natural light
friendly staff
valet parking
internet connection
public transport
resort fee
room was spacious
  • Excellent
    Nov 2017
    9.7

    Location - pretty central to everything, and if not we could always take an uber. Modern interior Game room was fun and utilized Staff was very friendly and helpful

    N/A

  • Excellent
    Sep 2016
    9.7

    Friendly Staff, Trendy Hotel, Good Price (for SF)

    - Great staff, very friendly & helpful!! - Perfect setting for a weekend getaway in SF. - Our Room: We had the Jr Suite. It was a good size, very trendy. It was great for our bachelorette party. The room came with a JamBox, which was very much appreciated since I forgot to pack mine! - Location was good for our use. The hotel is 1 block from the BART so it's easy to get around from there.

    - Couch bed wasn't terribly comfortable, but when has there ever been a comfortable couch bed... I was fine trading that for the larger room. I was told that the king bed was great!

  • Excellent
    Apr 2016
    9.7

    Staff was very accommodating Decor was cool. Great location

    I'd rather see a coffe maker in the room than the espresso machine

  • Poor
    Jan 2016
    2.0

    Cancelled again

    Website

    Reservation 11 months ago and fully paid for room. They cancelled two days before saying they were overbooked But still had rooms for sale at much higher price Don't trust this hotel. Second time they cancelled but won't happen again

  • Mediocre
    Apr 2015
    4.0

    Poor room design and cleanliness

    Very nice gym w/ 2 treadmills, 2 elliptical machines with lcd screens, and one cycle. Good selection of free weight dumbbells. Great machine weight with a variety of exercises. Towels, fruit and even sparkling water. A good touch was the disposable headphones. Also has a nice game room; ping pong, big wooden jenga blocks, shuffle board, pool table. Location is great, very trendy art and generally polite staff.

    I asked for a quite room on the inside. I was assigned a very loud room which did not have dual pane windows and was woken at about 5am to what sounded like loud trash trucks. My sheets were not changed from a previous guests' stay. I found long strands of hairs under the covers as well as short pubic hair through out the bed sheets. Since it was already 4 am, I was too tired to deal with it, so I slept on top of the covers with a thin blanket from the closet. I was pretty disgusted. I was in a rush the next morning to get to Moscone Center, but did inform the front desk. They sent housekeeping to change the sheets and left me a note w/ water and a chocolate bar. I also realized that I was missing a bathroom vanity rug on my first night. The hotel room is very small with hardwood floors through out and an old rug around the bed. On the last day of my 2 night stay I had a pretty bad incident in the bathroom with a shattered glass pendant light shade. The bathroom ceiling drops down and I could touch the ceiling by simply raising my arms (I'm 6ft tall). The designer decide to hang a ceiling pendant light despite the low ceiling with a glass shade. While drying myself after a shower, when I raised my arms, my hands hit the glass shade leaving me showered with shattered glass! This is quite dangerous and I'm lucky I didn't get cut badly, only a nick on my right knuckle. I don't think management handled the situation very well. I generally just found issues with the cleanliness of the hotel; dust around the night stands and the closest, unchanged sheets, noisy rooms. I would not recommend this hotel unless they get their act together.

  • Excellent
    Mar 2015
    9.7

    Very unique

    The staff were very accommodating .

    They only had 2 treadmills

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About

Overview

In San Francisco, a city of bold contrasts and timeless originals, Hotel Zetta stands out. Ideally situated in the bustling heart of SoMa (South of Market Street), adjacent to the Westfield Shopping Centre just steps from Moscone Center, Hotel Zetta is a boutique hotel offering an unique enclave for savvy travelers, culture seekers, and local creatives. For travelers in search of ultramodern accommodations and dynamic gathering spaces in the cutting-edge neighborhood of Union Square, Hotel Zetta provides a high level of sophistication and service in a fresh, sustainable, vibrant setting. A daily Amenity Fee of $22 (plus tax) will be collected at the property.

Hotel Zetta San Francisco

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Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

8.5 Excellent

Based on 1,384 reviews

9.5

Vibe

8.8

Cleanliness

5.0

Wellness Area

4.2

Value for money

Things to Know

  • Friendly atmosphere
  • Friendly service
  • Stylish hotel
  • Pleasant entrance area

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Fitness center
Pets allowed on request. Charges may apply.
Increased Accessibility
ATM on-site
Business center
Internet
Concierge service
Laundry service
Meeting/Banquet facilities
Room service
Game room
No smoking
Restaurant
Bar/Lounge
Cable or satellite TV
Air-Conditioned
24 Hour Front Desk
Safe
Babysitting/child services (surcharge)
Pool table
Storage available
Wi-Fi
Elevator
Hairdryer

Location

Most Popular Landmarks

  • Museum of Modern Art 0.4 mi
  • Asian Art Museum 0.5 mi
  • Grace Cathedral 0.7 mi
  • Cable Car Museum 0.8 mi
  • Exploratorium 1.3 mi
  • Lombard Street 1.4 mi

About the Neighborhood

South of Market is known for: hip bars, tech companies, industrial lofts

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San Francisco Travel Guide

Learn about San Francisco on KAYAK

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