Stunning 32 storey views and modern elegance come together at this San Francisco luxury hotel overlooking the Bay Area. Impressive in every detail, Luce, our Michelin-rated restaurant serves New American Cuisine that’s a gastronomic delight. Floor-to-ceiling windows let light flood into luxury suites and 10 spa treatment rooms offer an urban retreat. The hotel is located in San Francisco’s downtown district, with the city’s finest museums and upscale shopping within walking distance.
I hosted a bachelorette party at the Intercontinental and it was great!! The staff was very accommodating and helped us with making sure all the girls were taken care of. The rooms were beautiful and spacious, and the hotel was extremely spacious.
There was a "bouncer" type employee at night who gave me and the girls staying at the hotel a hard time. He required every girl to have a key in their hand to get in, even though we just had one person per room have a key because we didn't think it was necessary. He was extremely rude and borderline harassing.
Appreciated the staff the location and the lounge/restaurant. The room was great with a nice view each morning
Luxury accommodations. Very friendly and helpful staff.
Valet parking fee is crazy high!
I liked how the staff was really attentive. Rooms clean, everyine real proffesional.
I didnt like the fact that when u drive in to check in they dont tell u that the charge for parking is 65$ . Also that the water thats in the room thats bottled i didnt know they would charge me 8:50$ for it. Ridiculous! I seen when i checkd out!
Comfortable bed, clean facilities
Check out was at 12:00pm as normal but was woken up by maid knocking on door at 9:15am. Charged my credit card $100.00 more than what was on invoice when I checked out. To be refunded within 5days or so supposedly....... It would have been nice to know beforehand.
Awesome views of AT&T Park and the Bay. Front desk agent was great.
The proxility to Union Square shopping.
The expensive parking, and the dinner menu was not versatile. We did not find anything appealing, and left.
Modern hotel (fairly new), clean and professional staff.
Wirless internet access in-room is not included in the standard room rate
staff were extremely helpful. location was perfect. good sized rooms.
Large rooms, comfortable beds, spotless and modern bathrooms. Comfortable bar area.
Parking was very expensive. Some of the staff were lovely, but others almost ruined our stay through constant daily demands to see our passports and being unclear about the policies of the hotel. This was unfortunate, as the hotel itself was excellent.
Comfortable, clean, modern
Requested a king bed but received 2 doubles; restaurant overpriced and limited menu, outrageous parking fees
we liked the comfort of the room, the pool and gym. also the cocktails were excellent
no changing facilities at the pool
Friendly and helpful staff, great location, ok price in winter, very clean, awesome showers, cormfortable beds with great pillows, fantastic views.
Beware rooms facing southwest! Even 23 floors up the sirens from the fire station down the street were loud enough to wake me up about once every hour all night, both Friday and Saturday nights. There are only 2-4 rooms per floor that this might effect, though.
Location. Spa. I will not be returning to the hotel as a guest, but will certainly visit the spa again.
Hotel staff were not necessarily rude, but certainly not the most polite in the world. The biggest factor behind I shall not be staying at the Intercontinental San Francisco again, is because they charge a ridiculous $52 (add tax and service - comes to about $60) per night to keep your car on site. That's approximately 30% the cost of a deluxe 2 bed room.
Room design elements; shower and bed we re excellent
Walls were not soundproof enough
Our stay made my husband's 60th birthday complete. The bed, bathroom door (sliding glass) and view, view, view. I had the first full night's sleep in 10 months in this bed. Between the pillow top and extra feather bed layer it was firm and cozy and my husband didn't snore away in the night. We're buying the feather bed insert for our home.
The cost of the valet parking... $54.00 for one night.