The hotel is in a prime location being next to the Hilton and Serrano Hotels, as well as attractions such as Union Square Shops - Macys/Nordstrom, Chinatown, Moscone Centers, and several shopping malls are just walking distance away. We offer newly renovated rooms with complimentary SuperStart Breakfast and Free WiFi Access. Our rooms have Flat Screen HD TVs with satellite TV and HBO channels, in-room coffee maker, hairdryer and AM/FM clock radio. Valet parking is available for a nominal fee. Fax/Copy/Printer Service available. SF Tour Bus Tickets Discounted available at Front Desk. Hotel to Airport - SFO Shuttle Service - 15.00 per person/available 24 hr
WiFi, complimentary bkfst, good location (near union square and downtown), elevator, decent furniture
Bed not high quality, toilet drained itself all night, pillows not great, shower handle not attached and thus difficult to control water temp, thin walls and thus neighbor noise, street noise from tenderloin district is unpleasant - ask for a higher floor, building is old and prob a converted apartment building
Extremely noisy. People in the corridor and noise on the streets. The area is full of beggars who accost you as soon as you leave the hotel. Dumpsters are picked up every morning between 5.30 and 6 am. Room is tiny, microwave didn't work properly.
The hotel is at a very good position, the cable car, street car, BART is within 5-10 minutes walk.
The room was dark, the breakfast was boring, one of the receptionist was rude (the other was polite).
Clean and excellent locatin
I stayed in floor number 6 that in the mornings is really noise because the breakfast room is in there.
Location is excellent, next block to the Hilton hotel, 5 min from famous train cab rout. Also public parking a b rent-a-car offices are available, only 3 min by feet. Breakfast is the same as in all hotels of the same class, fruits were offered.
Room was very small and actually it needs renovation as well as the whole hotel. Very specific smell, probably paint
Good location, clean room, bath room was bigger then expected.
Strange bed, kind of wobbly.
Friendly helpful staff.
The lift felt unsafe and the motel needs modernising.
Location is really good. Close to union square, market street, etc.
Clean, comfortable, nice staff. Super for the value for money.
TV didn't work.