Guest reviews
Overall Rating
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8.8
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8.6
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8.6
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8.5
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8.3
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7.8
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.7review from
In town for Dave Koz concert at Villa Montalvo. Great service all the way around. Made us feel welcome as soon as we walked in. Would definitely stay there again. Only thing missing: not enough towels and pillows could have been more comfortable.
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8.0review from
We had an unexpected overnight stay in the area and saw the positive hotel reviews online. Modern updated lobby, clean. No frills room. Near freeway but feels secure. Across parking lot from a couple of chain restaurants. In the morning, staff gave recommendation for super breakfast location down the road. Very pleased overall.
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8.3review from
Employees were very friendly and helpful. The location was great! Nice hotel for the price and location. The chair in the room was a little dirty.
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7.3review from
Proximity to buisiness event; quiet Resturant not open
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6.3review from
The hotel is conveniently located for car access to Santana Row and the Valley Fair Shopping Mall and has onsite parking facilities. The room was nice and comfortable but nothing fancy. We stayed there as we wanted to be close to the shopping areas.
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8.0review from
Staff was fantastic and the hotel was very nice
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5.0review from
The beds were uncomfortable..hard pellows and not a comfortable matress. The tv and dvd player were both borken..repoted to staff and they were unable to do anything. Also the almost 200 dollar hold on my card was not expected.
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8.0review from
Location was perfect for us and the place is warm and attractive with a very professional and helpful staff.
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7.6review from
Very well situated place in the center of Silicon Valley. At least, the "Club Level" is of very high quality considering the price of the room. At the hotel itself, the dining service is not top-grade but sufficient. Anyway, the place is rounded by lot of restaurants.
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8.0review from
Although we arrived late in the evening (about 10:30), we were greeted by the upbeat and friendly front desk staff, who quickly took care of checking us in. Not long after we got into our room, we received a call to check that all was well. We requested extra towels and they arrived in less than 10 minutes. The beds, pillows and bedding were 1st class and very comfortable. Our room was quiet and nicely appointed.
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7.6review from
Nice rooms and very friendly staff
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7.2review from
yes there were a lot of noise during the night (of other guests)
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7.6review from
safe location,easy to acces free ways,excellent families restaurant next door of Hotel I have no complain.
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9.7review from
In town for Dave Koz concert at Villa Montalvo. Great service all the way around. Made us feel welcome as soon as we walked in. Would definitely stay there again. Only thing missing: not enough towels and pillows could have been more comfortable.
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8.0review from
We had an unexpected overnight stay in the area and saw the positive hotel reviews online. Modern updated lobby, clean. No frills room. Near freeway but feels secure. Across parking lot from a couple of chain restaurants. In the morning, staff gave recommendation for super breakfast location down the road. Very pleased overall.
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8.3review from
Employees were very friendly and helpful. The location was great! Nice hotel for the price and location. The chair in the room was a little dirty.
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8.0review from
Staff was fantastic and the hotel was very nice
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8.0review from
Location was perfect for us and the place is warm and attractive with a very professional and helpful staff.
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8.0review from
Although we arrived late in the evening (about 10:30), we were greeted by the upbeat and friendly front desk staff, who quickly took care of checking us in. Not long after we got into our room, we received a call to check that all was well. We requested extra towels and they arrived in less than 10 minutes. The beds, pillows and bedding were 1st class and very comfortable. Our room was quiet and nicely appointed.
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7.3review from
Proximity to buisiness event; quiet Resturant not open
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7.6review from
Very well situated place in the center of Silicon Valley. At least, the "Club Level" is of very high quality considering the price of the room. At the hotel itself, the dining service is not top-grade but sufficient. Anyway, the place is rounded by lot of restaurants.
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7.6review from
Nice rooms and very friendly staff
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7.2review from
yes there were a lot of noise during the night (of other guests)
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7.6review from
safe location,easy to acces free ways,excellent families restaurant next door of Hotel I have no complain.
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6.3review from
The hotel is conveniently located for car access to Santana Row and the Valley Fair Shopping Mall and has onsite parking facilities. The room was nice and comfortable but nothing fancy. We stayed there as we wanted to be close to the shopping areas.
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5.0review from
The beds were uncomfortable..hard pellows and not a comfortable matress. The tv and dvd player were both borken..repoted to staff and they were unable to do anything. Also the almost 200 dollar hold on my card was not expected.
