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Kinda noisy room. Some appliance or heater kept humming all night and I could hear people outside the window in the middle of the night.
I was very disappointed! I expect a certain level of cleanliness & professionalism when I stay at a Hyatt. There were pubic hairs on a bath towel, hair on another towel when we opened it up. There were only three bath towels, not four nor were there full towel compliments, ie bath, hand and wash cloths for four. The shower curtain was old, stiff and moldy. The soap dish at the sink was dirty. The ice tray in the freezer was filthy. Dirty glasses, dishes & silverware. We were a party of four adults and expected to use the sofa sleeper. It was not made up nor was there a blanket for the bed. After contacting the front desk I was told they would bring up towels and a blanket. They never did, we had to go to the front desk and get them. When we arrived there were no luggage carts available. The next morning when we were ready to leave once again told there were no luggage carts due to guests keeping them in their rooms. They would ask one of their sister hotels if they had one and I could pick it up at the front desk! Not the Hyatt I am used to.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a complimentary breakfast with great selections, including eggs, oatmeal, bacon, sausage, waffles, and fresh fruit. Additionally, they make custom omelettes, which are a treat for guests.
Is parking available at the hotel?
Yes, parking is available at the hotel. However, some guests have mentioned that there is an additional fee for parking.
How are the beds at the hotel?
Guests have described the beds as very comfortable, providing a good night's sleep during their stay.
What are the hotel's unique amenities?
The hotel offers a complimentary airport shuttle, a fitness center, and a pool. Additionally, guests can enjoy the convenience of a mini-market on site and a shared lounge/TV area.
How is the cleanliness of the hotel?
Guests have mentioned that the hotel and its facilities are very clean and well-maintained, providing a comfortable and pleasant stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Main Road
Some guests suggested booking a room farther away from the main road to avoid noise from passing trains.
Consider Bringing Earplugs
If you're a light sleeper, consider bringing earplugs to block out any noise from the nearby light rail and planes.
Verify Room Type Upon Check-in
Some guests experienced issues with room types upon check-in, so it's advisable to verify the room type matches your reservation.
Check for Ants
A guest reported encountering ants in their room, so it might be helpful to do a quick check for pests upon arrival.
Be Mindful of Parking Fees
Keep in mind the additional parking fee, as some guests found it unexpected and would have preferred it to be included in the overall cost.
Request Daily Room Cleaning
If you prefer daily room cleaning, it's advisable to request this specifically, as the standard practice may involve cleaning every third day.
Be Aware of Noise from Ventilation System
Some guests found the ventilation system to be loud, so consider requesting a room away from the noise if this is a concern.
Double-Check Amenities
Double-check the amenities provided, as some guests found that certain items, like half and half creamer for coffee, were not available.
Clarify Pet-Friendly Areas
If traveling with pets, it's advisable to clarify specific pet-friendly areas to ensure a comfortable stay for your furry companions.
Confirm TV Functionality
If TV functionality is important to you, it might be helpful to verify this upon check-in to avoid any inconvenience during your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
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High season | October |
Average price (weeknight) | $226 |
Average price (weekend night) | $159 |
Hyatt House San Jose Airport is located at 2105 North 1st Street in North San Jose, 3.1 miles from the center of San Jose. San Jose Flea Market is the closest landmark to Hyatt House San Jose Airport.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hyatt House San Jose Airport.
Yes, Hyatt House San Jose Airport offers free Wi-Fi.
Yes, Hyatt House San Jose Airport offers free airport shuttle service.
Hyatt House San Jose Airport is 1.1 miles from San Jose. Hyatt House San Jose Airport is 28.5 miles from Oakland.
Yes, Hyatt House San Jose Airport has a pool onsite.
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