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Location and price The room was too small for a family of four, with a 4 & 6-years old children. The rooms need more room for luggage.
Very quite, clean rooms, convenient location,. Small breakfast area, looked more like a convinient store than a breakfast area, milk and juice served out of a store containers. Sliced bread open to public touch. Food safety needs attention.
Pretty typical for a 2 star motel overall. Had a newer, good sized TV and HBO. The fitted sheet seemed to be too small for the bed and kept coming off at the corner. The hair dryer didn't work. The room had a strong smell when we arrived, which thankfully dissipated over time. I have noticed this in motel rooms before - seems like the cleaning crew sprays something - wish they wouldn't. The air conditioner was rather noisy. No conditioner or lotion were provided - only shampoo and liquid soap from a dispenser.
It was great. Clean room, staff was great, house keeping checked on me everyday. Will stay again!
Very near Gilroy Chelsea Premium Outlets, spacious room, free internet, free parking, laundromat, value for money. They even have those hotel-type luggage trolleys you can borrow to facilitate the transportation of your luggage to your car. No
It was convenient, affordable and met what we needed for our trip - a place to stay They could not immediately find my reservation
I appreciated the low cost of the room and the vacinity to nearby outlet shopping center and Gilroy Gardens. We had to go to the front counter to get extra items such as, an iron and ironing board and towels, but the staff was very curteous. I'd reccommend this place if you are looking for low cost and a short stay, but if you need any kind of luxery this is not the place for you. The things I'd like the hotel to imporve are; the bathtubs need to be cleaned with soft scrub, or something that gets the grime up and there is a tear in the carpet on the baseboard as you walk into the room. The rooms are very small and there is no counter space for toiletries, but this may not be something you can improve upon.
no safe deposit box available.
The staff. They did not have my reservations and could care less
shower pressure was low. heater was not workign you either get icy cold or super hot water
Location only. Our phone in the room did not work, had to change rooms because toilet was not functioning properly, and bath tub and shower showed mold and mildew.
good located hotel. close to highway und next to the premium outlet store the breakfast
The staff was excellent and very helpful. They were very quick with the check in and check out. The room was a bit on the older side and needed updating. Breakfast was too early -- 5am-9am on the weekends is too early for travelers. It should be till 10am on the weekends.
Pretty clean.Friendly staff.Good value. Outdated and cheap plastic tub was creaking bad when standing in shower.
It was quiet for being in a corner of an intersection it was just like a regular hotel with couple floors I liked how the carport was right outside the door I didn't like the outdated TV
There were pretty roses planted throughout the grounds. The room was small, the lamp in the bathroom was a bare bulb, the option for curtains was either blackout curtains or nothing, but the only window faced the parking street, with units on the other side that could look in. Both the extra blanket and towels were not cleaned well. When we got back to our room, the only place we could park was towards the street, as there was not enough parking for all guests and the spot directly in front of our room had been taken. Definitely not worth the price!
Bathroom was not cleaned well, hairs on floor, shower curtain dirty, worn appliances in bathroom. Carpets seemed to have an odor that was not pleasant.
It was close to gas and food areas, near freeway. Turns out a little too near for us. We could constantly hear the passers-by. The room was pretty decent for the price. Big bed. Comfy. Gave us a place to rest for the night. Had waffles and yogurt with juice and coffee for breakfast which was nice. The pillows sucked. Like i had knots in mine. Had to constantly move to smooth it out. The bathroom walls were kinda dirty. When in there u can see stuff on them. A bit of a turn off :/ Also maybe it was just our location. But we had a lot of foot traffic, what seemed like all night. We were right next to the ice and vending machines. Come 4-5 Am people were filling up their coolers I'm asuming. But the was the wake up time for us. With all the noice we couldnt sleep anymore. So we had a bit of a restless night :(
This was the nicest of this type of hotel we have ever seen. Everything was clean and neat. Bed was very big. Well-themed room decor and furniture and their staff was very friendly! . Only reason it didn't get 5 stars was because we wished it was in the normal $40-50 range for the hotel of this class
How clean the rooms always are and the staff are very professional! I love that you're near many restaurants and don't have to travel far!
At least they had security
The staff were very respectful! There were a lot of noise from construction workers that were in the rooms above the room I was staying in. I had to change rooms due to the loud noise that management did not take care of! We also were in a room with bed bugs! NEVER AGAIN!
The front desk staff was polite and pleasant. However there is a complete disconnect between housekeeping and the front desk. I arrived at 3:45pm and was assigned two rooms housekeeping reported as ready that were not made up. Ar least four other guests were assigned rooms that were not ready. Also one guest was assigned a room that was still occupied (how could EVER allow that to happen). I did not get a room until 5 pm. The only way this happens is if management tollerates it. This property needs competent management.
It was recently renovated. 2 pillows 1 small blanket Desk lady wouldn't bring us more because 'it is too dangerous for her to go outside' so I had to go get them. Loud road RIGHT outside the thin walls and windows. No shampoo provided. Towel was like a piece of sandpaper
The floors needed to be moped!!
Super clean and functional, at a discount on an otherwise expensive area.
the cheapest price a hair dryer not working, dirty bathtub, i don't want to visit again.
good clean basic room for the price. Pillows were lumpy, bring your own, along w/lotion, tissues, the small stuff and you will be fine.
Nice gentleman at the desk, big and very clean room, free Wi-fi, clean pool (though we didn't use it), just off Hwy 101 and minutes away from the malls, suitable for a final stop going to San Francisco. Good Value for money. Shrink-wrapped breakfast, coffee wasn't very delicious.
This was the only "cheap" motel available for a last minute stay. We still paid $200 for the one night. The beds were uncomfortable and the room was stuffy. The street outside was loud. The AC was loud.