My Hotel in Puerto Rico

The hotel's best features include its perfect location in the heart of Old San Juan, cleanliness, and quiet atmosphere.

Finding parking can be inconvenient, and some guests have mentioned the struggle of getting bags up and down the stairs without staff assistance.

The rooms are clean and have good beds, but some guests have noted the absence of windows and occasional cleanliness issues.

The hotel's fantastic location in the middle of the town provides easy access to numerous shops and stores in the vicinity.

The high season in May is ideal for a visit, offering a vibrant atmosphere in the heart of Old San Juan.

Several guests mentioned that the rooms lacked windows, resulting in a dark atmosphere. Consider choosing a room with windows for a brighter and more pleasant stay.

While the hotel does not provide parking, guests found the location worth the inconvenience of finding their own parking. Plan ahead and explore nearby parking options for a smoother arrival experience.

Guests expressed interest in learning about the history of the building. Consider asking the staff for insights into the hotel's background to enhance your stay with a deeper understanding of the property.

Some guests reported loud noise from the common area late into the night. If you are sensitive to noise, consider inquiring about quiet hours or selecting a room away from potential sources of disturbance.

A guest mentioned a lack of hot water in their room. It may be beneficial to confirm the availability of hot water in your selected room to ensure a comfortable stay.

Some guests experienced challenges with check-in, including difficulty reaching staff and issues with door codes. It may be helpful to confirm the check-in process and contact details in advance to avoid any inconvenience upon arrival.

As the hotel does not offer breakfast, consider exploring the neighborhood for breakfast opportunities. Guests appreciated the abundance of dining options in the vicinity, providing ample choices for meals.

One guest reported discomfort due to bugs in the bed. It may be advisable to inspect the bed upon arrival and promptly notify the staff of any concerns to ensure a pleasant and bug-free sleeping experience.

With no luggage storage available, consider making arrangements for luggage storage if needed, especially for early check-in or late check-out, to avoid inconvenience during your stay.

If traveling in a group, be aware that the hotel provides only one key, requiring coordination among group members. Plan accordingly to minimize any inconvenience related to key sharing.