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The room looked like it was hardly cleaned
The newness of the hotel; the wide stairways; the openess in the lobby Our room did not have any bath towels when we checked in and we never did get a response from housekeeping when I called and left a message. I finally went and found some in the storage room! For a nice, new hotel, plastic drinking cups in the rooms are cheap! Have real glasses in the rooms! The hallways are HOT...no a/c out there! Why??? Seems like maybe they tried to cut corners!
Been here before for the restaurant/bar and events always a good time, first time we've stayed the night. Check-in was a breeze and the lady that checked us in was wonderful, so polite and attentive to our needs (wished I got her name she deserves recognition). The lobby is beautiful, the rooms were quiet clean and updated. Bed was extremely comfortable and we got a good night sleep for once. Pool was nice, clean and warm which was great most pools are ice... Continental breakfast was good the basics and having it available is always a bonus. Overall great place to stay, Northwoods feel, clean and friendly, we will be back! We really didn't have any negatives during our stay. It was a quiet no event weekend which is what we were looking for. There were maybe a dozen people in the whole place, peacefull.
It was clean, quiet and was a good price. It was about an hour from Chicago and the hotels in downtown Chicago are sooooo expensive. This was a great place to stay and save money before getting into Chicago for few more days. Nice breakfast. The pool was great for our kids to get some exercise after long day of travel