Hotel Carmel

Pros: Great location to get to the pier and the promenade. Good dining options within walking distance.

Cons: The first night we arrived was SO loud! There must have been a party at the hostel across the street but it felt like it was in our room. The music didn't stop until 3am.

Horrible front desk service

Pros: Older man at front desk was rude upon my check in a just totally ruined my stay there.

Cons: Your staff..

Lost our reservations

Pros: The staff was nice.

Cons: They had no record of our reservation, and they were all booked up. I had ten teenagers with me, hundreds of miles from home, with no place to stay. They helped us find another hotel, but it was almost double the price. Very stressful.

Not what you expect

Pros: Location

Cons: Dated, dirty, cheap, stickey