Basics
Services and conveniences
Bathroom
Dining
General
Accessibility and suitability
Media and entertainment
Health and safety
Parking and transportation
Laundry
Bedroom
Workspace
Family friendly
Spa
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's breakfast?
The hotel offers a very good breakfast with fresh and complete food, according to guest reviews.
Is the hotel staff accommodating and helpful?
Yes, the staff are very helpful and kind, as mentioned in several guest reviews.
How is the cleanliness of the rooms at the hotel?
The cleanliness was poor, with some guests mentioning the need for more employees to clean and attend to the guests.
What are the parking options available at the hotel?
The hotel offers parking and valet parking for the convenience of guests.
When is the best time to visit the hotel?
The high season is in July, and some guests have noticed great improvements in the hotel, such as new towels, linens, mattresses, and TVs.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with Newer Amenities
Some guests noted that the hotel has made improvements, such as new towels, linens, mattresses, and TVs in certain rooms. Consider requesting a room with these newer amenities for a more comfortable stay.
Check for Air Conditioning Issues
Several guests reported issues with the air conditioning, including loud units and malfunctioning systems. It's advisable to inquire about the status of the air conditioning in the room before booking, especially during warmer months.
Explore Nearby Attractions
The hotel's location offers proximity to various attractions such as Edifício Copan, Instituto Tomie Ohtake, and Theatro Municipal de São Paulo. Take advantage of the central location to explore these nearby sights.
Verify Room Cleanliness
While some guests mentioned improvements in the hotel's cleanliness, others reported encountering old and dirty rooms. It's recommended to verify the room's cleanliness upon check-in and address any concerns with the staff promptly.
Inquire About Room Maintenance
Several guests highlighted issues with room maintenance, including mold, water stains, and deteriorating furniture. Before booking, consider inquiring about the maintenance status of the rooms to ensure a pleasant stay.
Consider Room Selection for City Views
Some guests appreciated the city views from their rooms. If this is a priority, consider requesting a room with a city view for a more enjoyable experience.
Confirm Communication Channels
A few guests expressed frustration over communication with the hotel, citing unresponsive staff and difficulties in obtaining requested invoices. It may be beneficial to confirm the hotel's communication channels and responsiveness before making reservations.
Check for Breakfast Quality
While some guests praised the breakfast, others found it to be of poor quality. If breakfast is an important aspect of your stay, consider checking recent reviews or inquiring about the breakfast offerings.
Inquire About Security Measures
Despite some guests feeling safe, others mentioned concerns about the hotel feeling ghostly at night and inadequate lighting. It's advisable to inquire about the hotel's security measures and nighttime ambiance for peace of mind during the stay.
Verify Air Conditioning Functionality
Several guests reported issues with the air conditioning, including malfunctioning units and a lack of maintenance. It's advisable to verify the functionality of the air conditioning in the chosen room, especially during warmer seasons.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | March | $56 | $49 |
Cheapest month to stay with an average 52% drop in price. | Most expensive month to stay with an average 28% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.2 | 0.6 mi | Sao Paulo Congonhas | 5.4 mi |