Services and conveniences
Things to do
Accessibility and suitability
Dining
Basics
General
Media and entertainment
Laundry
Parking and transportation
Outdoor
Bedroom
Workspace
Bathroom
Health and safety
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
Guests have mentioned that the rooms are spacious and very clean, with fresh and clean linens. However, some guests have reported issues with cleanliness, such as finding long black hairs all over the bathroom floor and dustwebs/cobwebs in the bedroom area.
What are the best features of the hotel's rooms?
Guests have praised the spaciousness and cleanliness of the rooms, as well as the comfort of the beds and the availability of a mini fridge and microwave. However, some guests have experienced issues with the quality of the beds and pillows.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests, which has been appreciated by visitors.
What can guests expect from the hotel's customer service?
The staff has been described as super attentive, friendly, and exceptionally accommodating. However, some guests have reported encountering rude or unhelpful front desk staff.
When is the best time to visit the hotel?
The high season for the hotel is in July, and guests have enjoyed the location's proximity to downtown and the state park. However, some guests have experienced delays in check-in and issues with room amenities during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel is pet-friendly, but some guests noted that charges may apply. If you're traveling with a pet, it's best to confirm the pet policy and associated fees in advance.
Check Room Cleanliness
While many guests found the rooms to be spacious and clean, some reported issues with cleanliness, such as uncleaned bathrooms and leftover items from previous guests. It's advisable to double-check the room's cleanliness upon arrival.
Verify Pool and Amenities Availability
Before booking, it's advisable to check the availability of amenities like the indoor pool, as some guests encountered issues with amenities being out of service, such as the pool being closed for maintenance.
Explore Nearby Attractions
The hotel is conveniently located near various attractions, including the National Museum of Dance and Hall of Fame, Saratoga Casino and Raceway, and Saratoga Race Course. Take advantage of these nearby attractions during your stay.
Be Mindful of Noise
Some guests mentioned noise-related issues, including a rattling heater and noise from the pool area. If you're sensitive to noise, consider requesting a room away from potential sources of disturbance.
Confirm Breakfast Options
While some guests appreciated the breakfast options, others encountered discrepancies between the expected hot buffet and the actual offerings. It's advisable to confirm the available breakfast options during your stay.
Double-Check Booking Details
A few guests experienced issues with their reservations, including rooms not being available upon arrival. It's recommended to double-check your booking details and confirm your reservation with the hotel directly.
Inquire About Housekeeping
Several guests reported issues with housekeeping services, including rooms not being cleaned as requested. If you require housekeeping during your stay, it's advisable to communicate your needs clearly with the staff.
Address Any Room Issues Promptly
If you encounter any issues with your room, such as malfunctioning air conditioning or cleanliness concerns, it's best to address them promptly with the hotel staff to ensure a comfortable stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | June | $182 | $348 |
Cheapest month to stay with an average 58% drop in price. | Most expensive month to stay with an average 45% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
6.7 | 1.0 mi | Albany Intl | 22.2 mi |
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