Sarnico Hotels

Location was fine, the size of the room was OK, but to many problems to fix the good, Our Friends had problems also. Staff HUGH Problem the woman that is at the front desk immediately started yell at us for no reason she refused to admit that we had a room even though i saw my name on the room list of hers i showed her my passport, so i left and went to a tourist business and she let me print out my reservation confirmation went back to the hotel and she still would not give us our room until a man that also does not speak English looked at my papers and smiled and gave us out key, STRANGE women, then the next morning got a cup of coffee and did not get a saucer for the cup she came screaming again at 6:30am in Italian and put the saucer on the table and with load arm movement complaining about to other customers,, YOU MUST SPEAK ITALIAN & saucer for cup

Modern and clean bathroom, a great view on the Iseo lake, "wood" everywhere in the room. A rich frigo bar in the room, but quite high prices...

we got lake view which was great No parking available near the hotel due to construction in area. Hotel provides free parking at near by hotel.

Fine site. Since early morning on all hotel there is a smell from kitchen.

No porter available to help with luggage, arrived with 3 children and bags in middle of the day. A porter later came and parked the car.

Location is very comfortable for sightseing and for relaxing walk. Funicular road to Citta Alta is 300 m from the door and you could enjoy the shopping in 10 min. when step out from the hotel. Restaurant was closed for wedding party, so couldn't try the meals and enjoy the view from the roof. The receiptionist was not very enthusiastic to explain how to reach the nearest place for having dinner

Convenience to ferry Food - inclusive meal very poor, not worth 15euros

The hotel had an exellent power shower (big enough for two!). Breakfast was also plentiful Swimming pool was closed and the room had no kettle

Very modern hotel, very nice room. Very cold inside the room and very smelly outside hotel.

Room was clean and modern. Staff were always helpful. Shower was new and a good size (not common in Italian hotels!) Breakfast a little disapointing compared to other Bergamo hotels I have stayed at.

my room was very clean - the hotel is very handy as in front of the train/bus station the noises from the ventilator. I wasnt able to swith it off

wery good the break-fast the room to much hot!!!!!!!!!!!!!!!!!!!!!!!!!

the confort of the room the bad welcoming of the receptionist. It seems we were disturbing her when we arrived to do the check-in. A person very cold and without the sense of service.

Friendly staff

Close to trainstation Staff was not always nice and shower was bad.

I have stayed here with my family several times because it is walking distance from family and of overall good quality. They have good size rooms and it is always low stress and comfortable. Breakfast is extensive although limited if you are diary free (like most places) but plenty of fruit is on offer. I could not get poached or fried eggs. The cooked buffet breakfast of scrambled eggs and pancetta (bacon) was tipid.

Our reservation was for triple room, but our room was a double room with an extra bed which is a small bed than a single bed.We were travelling with our 10 years old son, he is a long boy and we wanted him to be conmfortable.This is why we didin't ask a double room with an extra bed but triple ROOM.Room was small for 3 person. The room was small, and autopark was 20€ per day.