Lots of problems, no mgr on duty, or response to contacts.Poorly maintained rooms. Staff unresponsive. Breakfast ok although need more help to do omelets.
3 stars
Hyatt House Scottsdale Old Town
4245 North Drinkwater Boulevard, Scottsdale, AZ 85251, United States
Scottsdale, AZ
See location+1 480 946 7700Photos of Hyatt House Scottsdale Old Town
Overview
Hyatt House Scottsdale/Old Town provides a comfortable setting when in Scottsdale. It also offers an outdoor heated pool, a Jacuzzi and free Wi-Fi.
Amenities at the hotel include luggage storage, a tour desk and a 24-hour reception with express check-in/check-out. Guests can take advantage of the recreational activities available, such as a BBQ/picnic area and a sauna.
The hotel's rooms are spacious and provide a kitchenette and a private bathroom. They feature a flat-screen TV, a refrigerator and a coffee maker.
Those staying at Hyatt House Scottsdale/Old Town can dine on dinner at the in-house bar, conveniently situated for those who want to stay nearby for a meal and a drink. A selection of eating options are also available in the surrounding area.
Hyatt House Scottsdale/Old Town is under a 20-minute drive from Phoenix Sky Harbor International Airport and Scottsdale Fashion Square is a brief stroll away. Scottsdale Museum of Contemporary Art is a short walk away.
Latest deals for Hyatt House Scottsdale Old Town
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hyatt House Scottsdale Old Town
- Outdoor pool
- Fitness center
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Kitchen
- Dishwasher
- Oven
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Kitchen
- Kitchenette
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Smoke alarms
- Heating
- Adapter
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
- DVD player
Bathroom
- Shared bathroom
- Shower
- Hairdryer
- Toilet
- Private bathroom
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Hypoallergenic
- No smoking
Pool and spa
- Hot tub
- Outdoor pool
- Sauna
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Dining
- Dining room
- Snack bar
- Bar/Lounge
Outdoor
- Grill
- Garden
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Bicycle rental
Family friendly
- Cribs available
- Complimentary breakfast
Parking and transportation
- Free parking
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Hyatt House Scottsdale Old Town
8.3
Very good
1162 verified ratings
Wonderful
617
Very good
192
Good
147
Okay
65
Fair
57
Mediocre
31
Poor
53
Summary of reviews
Guests say
Guests appreciated the great location and breakfast options, but many expressed concerns about cleanliness and outdated rooms. The service was also noted as inconsistent, with some guests feeling unsafe and others mentioning unhelpful staff. Overall, the hotel offers a good deal for the price, but improvements are needed in maintenance and service.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.4 out of 10
26 reviews
5.9 out of 10
1 review
All reviews
The tv did not work and despite calling at 7 to report this and getting a guarantee that someone would fix it, no one came. We called again at 10 pm as a last ditch effort and was told that the maintenance person responsible just got off lunch and would be right there. I was awake until 1 am. No one arrived. The previous trash was not taken out. There were a number of areas that were clearly not c...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
The hotel offers a range of amenities including a heated pool, hot tub, sauna, and BBQ/picnic area. Additionally, guests can enjoy a complimentary breakfast and access to a fitness center and laundry facilities.
How are the beds at Hyatt House Scottsdale Old Town?
Guests have praised the hotel for its comfortable beds, ensuring a good night's sleep during your stay.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests, providing convenience and peace of mind during your visit.
What is the best time to visit the hotel?
The high season at the hotel is in March, offering an ideal time to experience the exceptional location, amenities, and friendly staff. However, August is considered the low season.
How is the food quality at the hotel?
Guests have appreciated the complimentary breakfast and the in-house bar, providing a convenient dining option. However, some guests have mentioned the need for improvement in the variety of breakfast items.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Top Floor Room
Consider booking a top floor room to minimize noise from guests above, as some guests reported hearing footsteps from the floor above.
Check Room Amenities
Ensure that the room is well-stocked with essentials, as some guests mentioned issues with the availability of towels, cutlery, and bedding.
Consider Room Location
If noise is a concern, request a room away from the road to minimize traffic noise, as some guests found rooms close to the road to be less peaceful.
Enjoy the Complimentary Breakfast
Take advantage of the complimentary breakfast, which offers a wide variety of items, including an omelette station and fresh fruit salad, as highlighted by several guests.
Explore Nearby Attractions
Take a short, pleasant walk to Old Town Scottsdale, where you can find restaurants, shops, and bars, as mentioned by multiple guests.
Utilize the Kitchen Facilities
If you prefer cooking, make use of the well-stocked kitchen and the barbeque facilities available for guest use.
Be Mindful of Noise
Be aware of potential noise from a nearby nightclub, especially if you are a light sleeper, as mentioned by some guests.
Consider Special Requests
If traveling with a pet or requiring specific accessibility features, consider making special requests in advance, as the hotel allows pets and offers increased accessibility.
Enjoy the Pool and Hot Tub
Relax and unwind in the great pool and hot tub area, as highlighted by several guests for its comfort and amenities.
Take Advantage of Early Check-in and Late Check-out
If needed, consider taking advantage of the option for early check-in and late check-out, as mentioned by some guests.
Location
4245 North Drinkwater Boulevard, Scottsdale, AZ 85251
What's nearby
- Old Town Scottsdale0.3 mi
- Scottsdale Museum of Contemporary Art0.4 mi
- Scottsdale Stadium0.6 mi
- Scottsdale Fashion Square0.6 mi
- Scottsdale Civic Center0.7 mi
- Skysong the ASU Scottsdale Innovation Center2.3 mi
- McCormick-Stillman Railroad Park2.8 mi
- McCormick Ranch Golf Club3.5 mi
- Talking Stick Resort4.3 mi
- Gainey Ranch Golf Club4.9 mi
- Mountain View Park6.3 mi
- Taliesin West8.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hyatt House Scottsdale Old Town
Low season | July |
|---|---|
High season | March |
Average price (weeknight) | $140 |
Average price (weekend night) | $157 |
When to book a room at Hyatt House Scottsdale Old Town
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hyatt House Scottsdale Old Town
FAQs when booking at Hyatt House Scottsdale Old Town
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See most recommended stays in ScottsdaleGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Phoenix Sky Harbor Intl |
Distance to airport | 6.1 mi |
Everything you need to know for your stay in Scottsdale
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