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Excellent location and facilities. Good rooms and restaurants.
Good Hotel My booking though this website did not work. The hotel were not expecting me - luckily they had room! Not sure if it wsa the Hotel or this webistes fault!
Staff on a break smoking directly in front of the main reception doors doesn't set a very good image for such a high classed hotel.
Very clean and good food
breakfast checkout queue
I enjoyed all aspects of my stay. The pool was beautiful and facilities were excellent. I reserved a 'Deluxe Double Room' but had to ask for our bathrobes, didnt receive the 'extra' toiletries, only soap, shower gel and shower cap which I beleive are basics.
Relaxed atmosphere Under re-construction reception area
The leisure facilities were fantastic and the bedroom was decorated in a tasteful manner. The first room I was allocated was very noisy - I hardly slept and had to ask to be moved on the second night. The room on the second night was much bigger and quieter!
\The comfort. Stairs lots of stairs
nice for a single night. private appartments in between hotel rooms.
easy to where we were going small cramped room,radiator blocked by bed so room felt cold,corridors cold untill you reached recepton/stairs,toilet /bathroom too small,shower over bath,dead flies on netting between double glazed units,dirty windowsill between double glazed unit,refurbishment just been completed, outside looked dingy,growth in guttering,view on to back yard, even though hotel nearly empty
The staff were helpful and friendly. The decor was somewhat dated and the bathroom was too small.
cooked breakfast was very good car park was very cramped and difficult to get in and out of
Convenience of location, bar evening meals were better than most, room 7 was particularly good from past experience of this hotel way back when they were anything but. Ages to check out.
Free car park Mould in the bathroom, room door didn't close properly (1 door hinge was torn out of the door frame) (very) loud music until midnight: I was told that there are parties/events etc. nearly every weekend
handy for Scunthorpe centre all bedrooms are now non-smoking
proximity to Football stadium and Town centre.
No staff on reception to book in or out . Very noisy , music so loud made floor vibrate .
size of bathroom. choice of beer in bar room was cold on arrival, girl on reception not particularly helpful, but another member of staff found us an electric heater.
It was all correct. No
The general high standard of a recent refurbishment
The Best nights sleep I have had in ages. Staff very friendly. Wonderful stay. Thank you.
The helpfulness of the sraff The duvet on the bed was a little tatty. No shampoo!
The staff are all very nice and the food both in the bar and breakfast is of a high quality. The bedroom is spacious and warm and the showers can now be adjusted properly. Comments only: No real ale not even in bottles. Big TV screen dominating the bar is not ideal for someone who does not watch TV very often.
The staff made us very welcome and were most helpful & friendly. The room was very clean & comfortable. The main restaurant wasn't availabel to us due to a large function being held in the Sergeant Suite but we were able to order our evening meal and enjoyed it in a very relaxed atmoshpere. Can't say there was anything we did not like.
Helpfull staff Breakfast was not as good as hoped for
no heating very cold room.at breakfast there were no bowls or juice but came when asked for, there was no butter or toast untill asked for all in all it seemed you had to ask for nearly almost anything that you would expect to be there.
Standard of executive rooms was superb, reception staff were very freindly and efficient.
Very friendly staff made it feel like a family home rather than a guest house For a cheap and short stay I have no complaints
The hoast was very freindly & helpful, also very nowledgeable on the local area. The food was localy sourced & very tasty. The location was perfectly for our walking of the Way of The Vikings for that particular leg.