Sebastopol Hotels

Very nice and clean. Great location and excellent staff.

Close to theatre and city

Location

Ants room, food left in refrigerator and not clean.

Staff was very nice and friendly

Conditions are very dirty outside on the facility grounds. Linens are clean with out checking with a black light. Carpet is filthy, wore shoes or flip-flops all the time. House keeping only comes if you stay at least 8 days. Very noisy hotel above and beside the rooms. We will not stay in this location again

Nothing!

Everything!!

Extremely friendly staff. Breakfast served.

Rooms large, clean, comfortable. Bed was great. New mattress and soft pillows.

Limited choices for breakfast. Exercise room very limited also.

The one younger girl working was very nice! None of this was her fault. The Management should have stepped in !!

We reserved a king room that was one of the most expensive rooms available in Santa Rosa. We arrived and checked into the room on a friday evening. When entering the room it had a extremely strong cigarette smell. So I went and told the front counter that we needed to get a different room. They said everything was booked except a room with 2 queen beds. I said we booked a king room for me and my girlfriend so this was not acceptable. I called every other hotel and everything was full by this time in the afternoon. Now the room wasnt bad but if your going to charge top dollar you should give people what they want. Also we ordered room service breakfast and a wakeup call and never received . This place is not living up to the Hyatt name. They should have offered a discount or something if there gonna downgrade me and basically say this is what you get. I felt like I was forced to pay 300+ dollars or be homeless for the night. I will be staying across the street at the Marriot next time.

Had a very pleasant stay. Rooms were newer, pool and hot tub were nice. Excellent location- we walked to dinner/drinks. Short drive to wineries in Healdsburg and Santa Rosa

been staying here for 30 years, and have never been disappointed . Very clean, neat,peaceful motel.

Its all GREAT!

It was a great location while traveling along wine country.

The bathroom blower made the bathroom extremely hot.

Salad and other produce was fresh. My friend ordered regular black iced tea and they brewed it fresh for her and gave her the extra in a cup to go.

Salad was a little tasteless and the salad dressing was extremely thick. The dressing did not easily poor from the small pitcher it was served in. Turkey sausage for breakfast lacked much flavor. Fruit substitution at breakfast was extremely small portion. The cut up fruit was served on the plate in a separate cup and the cup was about half empty.

I was more than pleasantly surprise. Very nice property. The beds were so amazing that my daughter and I (separate beds) did not want to pull ourselves out of them. The room was very well-appointed from the price. The lobby is great, bar area was welcoming. If I need to stay in Rohnert Park again, I would gladly return.

Hotel is clean on the inside and the balcony has a nice view with space for multiple people to socialize.

When I first arrived the toilet was plugged up; however, that was fixed immediately. The real problem was the cigars and cigarette butts left out on the balcony ledge/overlook. I did not like the smell, and had to clean up someone else's cigars and cigarettes. The cleaning crew should clean up the balcony overhang of the rooms especially since the room I staid in is non-smoking.

The location was convienent

The shower did not drain. The small bathroom showed evidence of water leakage from the shower. The grout in the shower was black and in need of cleaning.

The managers were great! Friendly, helpful

Not clean! Black hair in shower and mold

Got very little value for the money. No amenities. Felt like a 40 dollar motel. Location next to the freeway. Single chair. The good news - the bed was fairly decent.

Everything but the bed. Noisy and odd people staying there.

Price was more reasonable than others. Clean. Most of the staff were pleasant.

Noisy...freeway noise and other customers. Bring your own towels because they only give you two and a wash cloth for two people, not even a hand towel for the sink. One tiny bar of soap to use both in the shower and at the sink. We got extra towels but then when we left the room, they were evidently taken by staff because they were gone when we returned to the room. No blow dryer. I guess you get what you pay for.

Very comfortable spacious room. Complimentary Wi-Fi. Breakfast was fantastic...hot and cold food choices. Room was quiet and peaceful with easy temp control. Staff was pleasant, accommodating and made us feel welcomed.

Cleaning products had an unpleasant scent. It was everywhere, including the elevators, and reminded me of a hospital. Otherwise wonderful and we will definitely stay again.

i don't usually like to leave negative comments, but I was woken up by the person who stayed on the 3rd floor after I went to bed and before I was planning on getting up. I could hear them walking all throughout the room so I did not sleep well at all. Almost like they had a sleep issue and they were up frequently.

Locarion

Sleazy place Tiny rooms. No hangers or place to hang clothes Breakfast was cheesy and breakfast room was filthy Many shady characters coming and going there

Had a pool. Waffle maker.

Ran out of waffle batter at an overcrowded breakfast. Found two cut off straws under our desk.

Dirty, Curtains a wrinkled spotted mess, broken insides of lamp shades, paid for a nonsmoking room and got a smelly smokers room. My son, age 16, was afraid to go to sleep.

Way nicer than the other budget motels in the area. I come up here a lot for business and will continue to use this location over the others.

Overall experience doesn't match with price by a long shot. Holton above the hill much better luxury and value. Best asset you have is extraordinary concierge.

The staff is exceptionally friendly and helpful.

Their ad did not indicate their pool and hot tub was closed for the winter. We were very disappointed to find this out when we checked in. They offered us passes to the FountainGrove club, which was nice, but if we'd known in advance they had no hot tub on the property, we would have gone elsewhere. We've been to this hotel many times before, and were disappointed with how it's changed.

Front desk staff was accommodating.

Room was gross. smoking rooms smelled of cigarettes. Stain on the pillow. I didn't even stay. I left and sent to another hotel in the city.

The rooms were nice really clean but the corridors and walk ways looked old and needed a updating. No big deal it was overall a very nice hotel.

updating of carpet and stairways.

Privacy

Old falling apart furniture

I enjoy the pool to keep kids busy

The check-out time is too early at 11am. If there's an extra hour, it would be great!

very nice for family food not to expensive, clean nice pool and pool area

were not enough outlets in room for recharging phone etc no computor for public use they did say they were getting one and that it was stolen first time I ever heard that at hotel?

The staff was great and everything was very clean.

The beds are a little weird. I couldn't tell if the dial did anything and they were never explained.

The hotel was a great value with a very easily accessible location.

The actual rooms were pretty outdated and didn't match the facade of the hotel.

Free breakfast

Not worth the money by any means

The pool and spa were perfect.. The breakfast was excellent.

The noise level of the street. Room was on the corner of an intersection.

Reserved a king and was given a queen. Tried multiple times to resolve but they were uncooperative

It is an easy place to get to being right off the fwy.... that being said, we had a room that was noisier than before because it was on the street.

the coffee is like tea..... terrible

Beautiful room, beautiful location. Great bed, sheets nice and clean. Room very clean. Would go there again. And TV was good.

Wifi was non-existent. It sucked. Verizon wireless does not work there either.

Love the ambiance, the pet friendly option. Bed was super comfortable!

Room has a musty smell, that airing out did not reduce, had to buy an air freshener. Also wi-fi was very spotty.

Being on the bay and enjoying the fire with the breeze blowing in.

Restaurant was rather mediocre. I expeced more from such a nice resort.

Beachwalk

Nothing. And if you read the reviews,they notorious for abusing customers, mold, bed bugs and other odors & shady business practices. My room was booked due to a technical error however I would never stay at this hotel despite their refusal to cancel.

I didn't actually intend to book a room at this hotel - I was still shopping and entered my paypal information and it automatically booked the room before I was given a confirmation page - and the price went up by 20%! They also refused to give a refund

Close to town and clean.

The AC was off and the room was sweltering hot when I arrived. I had a reservation, and I do understand saving resources. I am not asking for it to be cool, but not so hot I can't even be in the room would be nice.

seclusion

the shower was clogged

nice view of the water. Cabins were spacious and comfortable. Nice hot tub and pool. Food was good.

Staff was great, easy check-in, live music on Saturday evening, bar in lobby, central to everything in Downtown Healdsburg

Friendly staff, convenient location, nice TV, clean

Mattress was saggy, sloped toward the middle

The room was comfortable. It included things like a TV of sufficient size and containing many cable channels. The room had soap and shampoo, iron and ironing board, but no coffee maker. The towels were fresh. The room contained a refrigerator and microwave, plusses for anyone staying for a while. The Inn is near all sorts of eateries, fast and slow, and the liquor store across the street carries all sorts of beverages, soft and hard. Noise from busy Santa Rosa Avenue could not be heard. We didn't try the complimentary continental breakfast. Parking was available near the room.

Wireless internet coverage was sporadic and difficult to set up. The refrigerator was not plugged in and the tray beneath the ice compartment was filled with stale water when we arrived. We moved the heavy dresser to locate the outlet for the three-pronged refrigerator plug that would not fit into the extension cord behind it. The soda machine on the first floor was not working. Someone had inserted a sheet of paper into the dollar bill slot warning guests that the machine took their money and didn't dispense any product.

The bed was so comfortable

At least they can have a water vending machine. Although they gave me the instructions on how to get to my room, self checking myself in and out seemed strange. Like Air B&B

Lots of trees beautiful landscaping. Welcoming grounds

Check in time 4 p.m.