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Nice SPA, very gentle receptionists. The furnitures/carpets are a little old-style. It wasn't very clear at the online reservation you'll have to pay an extra for the final cleaning rate for the apartments. Better to include it directly on the apartment rate.
Very nice location and view. Good condition at SPA. They have only a few parking place free. We must pay for parking close to hotel.
The hotel was centrally located and the pools and hot tubs were wonderful. The rooms where very spacious. Cleaning fees were high and unlisted.
Very good hotel located in a paradise in middle of Austrian Alpes. The hotel price is ok 83 euros for a couple per night, but at the end they included a 48 euros as final cleaning taxes and with breakfest it tooks 167 euros per night, too expensive for only one day.
Arriving at 1am, 'immediately warmly greeted by Night Staff who took care of our baggage & car. This hotel was heaven on earth, not only stunning in every way but located in probably the main street of town - brilliant, and the service SO kind and friendly - being a 5 star, it could've been quite stiff but it wasn't. The 6 course half board table d'hote dinners were amazing with so much choice in various restaurants within. Not only was each course delicious, the presentation was incredible - each course arrived on a different type of plate, be it glass, porcelain, slate etc displayed like a piece of art, and the breakfasts - about 150 items to choose from! Endless finishing touches all around - AWEsome place - incredible, beautiful. Only that we had to eventually leave!
Very nice atmosphere. Half pension very good value.
fine cuisine, friendly staff room similar but not as shown on booking website
the location , staff , treat you as very important person, the food , every thing is great on this hotel and very well recommended in seefeld in tyrol No internet in the rooms however hotel give guest free internet access in the lobby
Friendly efficient staff. Ambiance and attention to detail in keeping the public areas in original style decor but at the same time comfortable. Choice of dining options with price ranges to suit all pockets. Excellent breakfast choice. Excellent location in easy walking distance of railway station , numerous ski runs and and various winter activities.
Services, location, spirit
It is our first experience. Very pleasant place to stay. Our room is a bit far from the main lobby.
I enjoyed the friendliness of the staff and the way I was made to feel like a V.I.P. The food was excellent and the invitation to drink wine in the famous wine cellar with members of the family was a lovely touch. All the little touches were there to make one feel welcomed and special.
Very nice hotel staff, excellent place for relaxing and interesting time.
The meals were fantastic -- breakfast and dinner. Hotel room was a little "stuffy" when we first arrived. Perhaps the room should have been aired out before our arrival.
Toured the city
Localization, cleaness and confortable
kindly staff N/A
Loved that they had on site parking. Loved the spacious and clean rooms. Steak house in the hotel was wonderful. Close to all major attractions. Very friendly staff. Cost of parking. Cost of breakfast.
Nice view and location Not availabla at all King size bed in standard room, old fashion decoration, expensive breakfast, require to be refurnished, some element are not working
Spacy room, great view, great breakfast I think that hotels of this class should provide Internet free of charge
after a very difficult check in experience a different member of staff from the orignal receptionist upgraded us as a gesture of goodwill. the orignal receptionist was unhelpful and did not provide any useful information such the availability of the ski bus, breakfast times or other useful services
the location was great and the stuff was help full, over all i loved every thing in the hotel.^^
I think for the price things like internet and parking should have been free. They were not and cost 17 and 10 Euros respectively. I think that is a little low-budget for a nice hotel like a Hilton. They should not "nickle and dime" their customers who are already spending top dollar to stay there.
Great hotel and great Location!!!! At a reasonable price Breakfast is nor so cheap!
The room was large with plenty of space. There were very good views of the mountains. The armchair in the room needed replacing. The was no separate shower in the bathroom. The television was not state of the art. At 26 € the breakfast was far too expensive. For the price that I paid I expected better facilities
Absolutely super luxury hotel, lovely room, quiet and comfortable. Excellent helpful staff. Very good buffet breakfast good evening meals. Too small car park with alternative of parking in garage which cost 10 Euros a day.
The stay was comfortable, there were plenty of facilities at the hotel, and the staff were pleasant and helpful.
Very friendly, polite and welcomming service. A luxury room in a quiet hotel. Absolutely a hotel to come back to next time in Seefeld.
The rooms and the spa are truly fantastic. I had imagined the hotel in the middle of nature. This was probably my misconception. In any case, the hotel is located in a nice mountain resort village.
super staff, super plays
Staff was very helpful and kind. location was great and especially the view from the room.
Convenient location, quality food, internet available for free
Excellent staff. Very appealing and welcoming. Wonderful food in dining room. Nice bar. Hotel within walking distance to everything.... Great for families with kids. Spa services were nice overall but massages were too short in length for the money spent.
The friendly, well informed and helpful staff. Wonderful food. Very high standard of cleanliness everywhere. Well equipped rooms. Great location. It would be good if there was a dedicated relaxed seating area for non-smokers.
. We stay in many hotels during the year and this is certainly one of the best. The room, facilities, food and especially the staff are first class. The hotel even copes with vegetarian diet. Will certainly return. There was nothing we disliked about the hotel.
Location Expensive / internet wasn't working in the room despite information that should be integrated with TV set/swimming pool its a joke , very small .
Everything was excellent. Staff very friendly and efficient; comfortable room; nice lounge with log fire; superb food; swimming outdoors at a temperature of -10c with snow on the ground in a warm pool was bliss. It didn’t affect us much, but when the hotel is full it may be difficult to find space in the lounge.
Excellent wellness facilities, overall style and atmosphere. Dinner was terrible as the restaurant was full and we were placed into the breakfast room, where the staff created a very stressful and hectic environment. --> Make sure you get a table in the main restaurant.
the warm relationship with the crew,the attention to every detail,the maintenance.a very very clean,nice hotel. small t.v. sets
Elegance, good taste, comfort, exellent food and exsquisite serving of food, friendly atmosphere, helpfullness of personnel spa and its services - massage etc. close too early. Who will sacrify day time and outdoor sports (ski) to go to manicure?! These things should be offered until 21-22 o'clock! The same about stores in Seefeld- they should be open at least until 19.00!
Surrounding scenery was marvellous. Situation was fairly good and service bus to town was handy. We found having our car with us was excellent for touring area although there is a rail station near t the hotel. Restaurant staff were excellent and food presented well in light and airy dining room. Room cleanliness very good. Sauna, steam room etc pretty adequate but small indoor pool. Hotel rather tired and could do with upgrading. Room decor rather dated with brown coloured bathroom suite. Ground landscaping around hotel unkempt. With temperatures of up to 35 degrees the hotel could benefit from air conditioning.
the service and hospatility.
Nice Ambience, Quiet location, but only a v short walk into town
Staff friendly and helpful. Abundance of good food. A large comfortable room. Relaxing evening entertainment. Good gym and swimming pools.Close to station and shops. The evening meal comprised of many courses but not one of them was coffee !!. A pot of the excellent coffee served at breakfast would have gone down a treat. The room heating was too high for us and we needed to keep the windows open at night.
excellent hotel , we were upgraded to a wonderfull suite ,every detail was perfect , room facilities , public areas , food at breakfast and dinner ,welcoming and helpfull staff , very convenient private parking , excellent value for money !
The staff, leisure facilities, food and rooms were excellent and I enjoyed my stay very much. I stayed in the main house.
The food was 5*, excellent! The cross-country ski run 50 meters from the door. We could use the facilities of all hotels of the chain, including kids club and family spa in Alpenpark (which is twice as expensive as what we paid). The ambiance in Haus Stefanie was really very nice (but less so the rooms) The beds and mattresses were awful when we moved in and the cot was broken. Mattresses were changed next day after we complained, but even then they were not really comfortable. The cot was "repaired" with the help of blankets and similar, it was also suboptimal.
We stayed at the Hotel Stefanie, which is now a "Hotel Garni", so dinner was taken in the Schönruh (as well as afternoon cake, salad and soup if wanted). The room was large with plenty of space to hang & store clothes. The staff were incredibly pleasant and helpful. Breakfasts had good choices. Dinners were excellent and both hotels offer many facilities and activities for the residents. It was a perfect place to spend our holiday and we couldn't have been happier with our choice Nothing whatsoever
The reception staff were fantastic and so helpful. The spa area was blissful. The location was beautiful, the meals were lovely but on occasion they took their time arriving. We got and upgrade on arrival from the annex to the main hotel - it was lovely and at no extra cost very welcome. No I think it was an al round fabulous stay (though the entertainment on one night was a little ropey!!)
We stayed in the haus stephaine belonging to the hotel. Natasha, the receptionist and Manfred, the manager were lovely to us and were very imformative about Seefeld. The swimming pool, sauna and the wellness centre were magnificent at the main hotel.
Value for money! enjoyed spa facilities and meals are exceptionally good
The dinner menue was first class with different options every day. The location of the hotel was a bonus being only a five minute walkl to the town centre and railway station. Free mountain bike hire was a thoughtful touch too. I would have liked tea making facilities in the room
Services / facilities Hotel staff amability
Cannot fault this hotel or the area in anyway. Fantasic location. Hotel staff very friendly and helpful. Would recommend this hotel.
The breakfast is good and the restaurant in the evening is good The bar was not open all year
the location is fanatstic, Seefeld is a nice town with great facilities, probably very busy in the summer and skiing season. Excellent value for money in the off season. Worth another visit One member of staff was un helpful very one else was fine
Very friendly staff. Nice big rooms, Tiroler style. Small nice spa. Dinners are excellent. Very good hotel.
Location The furniture was old and no air conidian
Very gently they let us use the swimming pool and thermal area even after the normal closing time we weren't aware of, arriving a little late at the hotel just to spend one night. They also give us a better room than the one booked online.
Nice hotel, modern and comfortable.
The wellness zoen was really great and the room hugh (102).
It was far too hot particularly in the dining room and bar. Several guests were commenting on that fact and leaving the bar early. It was not possible to shower(even though this was a superior double room )as there was no shower curtain so we were were "forced" to take a bath. When I mentioned it upon paying the bill I was told to ask for a shower next tiime.!!!
Everything. The room, the swimming poolS, the welness, the food, the service etc. etc.
Comfortable well appointed room with excellent bathroom Quality of food was ok but not exceptional for a hotel of this price
Excellent food - breakfast and dinner. Dinner especially good - 6 or 7 courses, although the portions for warm & cold starters were small. Certainly an unmarket hotel. Excellent spa area. Little bit out of Seefeld.
Lovely location, amazing staff and the food was out of this world including 7 course evening meal. All included in price of stay (we were full board) am already planning our next break there!
The breakfast was excellent The bar was closed for a group of people which played Bingo all night long on a saturday night. This event has not been announced by the staff.
spa was nice internet very expensive....at this level has to be free of charge
Great spot for a weekend break, great staff, good breakfast, very nice rooms. Fantastic SPA!
Very relaxing, excellent food and services There is a prettz noisy street nearby
Had a wonderful time. The staff were delightful, food delicious and the level of attention to detail, superb. Although we left our four children at home, so as to enjoy some couple time, we did notice that the hotel was more than welcoming to children and so relaxed. Will return with the children in the near future. being English, i do love to wake to a cup of tea and did miss the lack of tea making facilities! although to be honest, i could have probably wandered down in my dressing gown for an early cup of tea and no-one would've bat an eyelid!
Spa Noise of elevator
Spa centre is very good, particularly the inside-outside pool. Also the rooms are spacious with big balconies and finally, the breakfast was irresistible with great variety of food.
The pool and the walk from the Rosshutte to the Reither Spitze were both great. No
Very helpful staff, amazing facilities and location. Nice food. Nothing at all!
quiteness, relax, and satisfaction
delightful location - most highly recommended
Modern, clean, smart hotel with great quality fittings and panoramic views. Overlooks the nusery slope. All was good
everrything a really excelllent hotel
wonderfull hotel , exelent ohner, fair prize. everything was perfect. will stay again
Quiet location with good access to walks. Staff very helpfull, food very good. Ammusing translations of German to English on menu. You need a knowledge of German to get the best from the staff.
Fantastic hotel, was far more than I could have ever expected, owners and staff couldn't be more helpful,kind and friendly. Please write at least 15 words Nothing, I couldn't fault one bit. Location, staff, food and the hotel its self was first class. It made my holiday
Very friendly English speaking staff, went extra mile to make a pleasant stay. no minibar / snacks in room
The hotel was very serving because it was at a good place. The cleanliness of the rooms.
The very friendly staff and the comfort of the spa and other facilities Room was one of the "to be refurbished" ones
Friendly staff. Value for money. Good location.
Location Smoke-filled room, people have been smoking everywhere. Poor breakfast and sauna in compare to another 4* hotel we moved on the next day
Excellent staff & lovely rooms
Very receptive owner and staff.Very clean,excellant food and brilliant location.Already promoting the hotel to friends. We will return. NO
The reception girl *) & the wife. the view to the city the way they charge kids. No swimming pool. smoking smil every were in the hotel
Very comfortable in a really convenient location. A minor quibble but use of the coffee making facilities in the room incurred an extra cost.
excellent location for travelling around. atmosphere very amicable.the food was tasty.very ellegantly served and the staff very cooperative.
Friendliness of the management and staff was excellent, the location of the Hotel within the town was only surpassed by the scenery. The bar in the hotel early evening was closed.
just a joy to stay there -all the staff - the food was just 5star -menu even on half board just wonderful, thank you very much
the location perfict and the staff so nice and frindly no
Everything - just the right hotel to spend a ski vacation.
The service was first class.
In the restaurant there seemed to be a regulars club, if you did not belong you were treated very rudely.
Very spacious and practical
as it was a new hotel with new furniture and very nice rooms and all the required facilities available with really helpful staff. the limited availability of the receiption staff during the day.
very spacious appartment. two balconies and full kitchen.very clean new building. small items could have improved. detergant for the dishes washing machine was not available. TV is very small
We did enjoy the location in particular and appreciated the underground parking in central location. The use the car lift for personal purposes with children was not particularly exciting, but the kids liked it.
breakfast: good variety and quality we left this hotel after 2 nights, because of the uncomfortable room: we could not turn down the heating and had to turn on the airconditionning in order to cool our room (in the winter!!) As it was situated to the busy street side, we could not sleep with the open window. Their homepage is very stylish and modern, but the hotel itself is kind of oldfashioned inside. Very tiny garage: complicate access for bigger cars. Kind of hectic hotel (bus groups)- no restaurant facilities if you want to eat à la carte.
Staff were very polite and ever so helpful. They went out of their way to provide some office equipment etc that I had left at home. There help ensured I had a susscessful visit. Also their Masseur was experienced and assisted with a shoulder problem more thoughoughly than the local medical personal where I live. The breakfast layout could have been a little more ergonomic. I often saw people spinning around to look for the basics.
The location was great and the views from the room were fantastic. The facilities at the hotel were the best we had encountered with saunas and pool etc.
Second stay at this hotel. Standards remain consistent. Excellent staff and breakfast. Room clean and functional. Well-located. Good spa facilities, especially the pool. Will definitely return. Not applicable.
The hotel staff is always very polite,the facilities are clean and tidy.
Location, location, location. Friendly staff, nice rooms, good value. Can't wait to return.
everything - especially the staff
Location Lack of evening restaurant, but plenty of places nearby
food, pool, location, staff
I liked everything. It was nice that the dining room was open with salads and soup during the day.
good position, nice staff, very good restaurant (having the same table for the entire stay is a good idea). There was no fridge, mini-bar, airco in the room. Frankly it seems to me the rooms are more a 3* + and not necessarly 4* + . The restaurant come to compensate this.