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some of the front desk staff had difficulty with English (and other european languages)
Location, cleanliness and friendly staff. Room size was adequate and the features were modern.
This hotel is really wonderful. The staff on the front desk were extremely helpful, the room spacious (by Asian standards), and the bathroom very big. The restaurant was a little expensive but I have to say worth every penny for the buffet. It is outstanding!! This hotel comes highly recommended by me. Everything was excellent
Staff was very accommodating. Absolutely no issues at any point. Great bed, great bathroom. It's not hard to get to the action of the city from here but it's not exactly at your door. Mostly just cafés around, no big restaurant selection.
Excellent location with lots of restaurants and coffee shops on Basement 1 and 2. Access to line 5 and 6 of the subway making it so convenient to get to wherever. The KAL airport limo stops right outside the hotel. Very clean rooms. nothing
Wonderfull ! Beauttifull room, confortable bed, extraordinary breakfast
Faclilities, design, cleanliness were all top class. Good accessibility when the new airport train is in service (2010-12). The location is a bit bad in terms of restaurants. Staff not very skilled in English.
I really liked the location but the room was not clean w dusts and crumbs of things in corners of the room and the desk chair was extremely dirty w stains all over. It's decently priced but not the cleanist hotel. Also the hotel uses a very strong deodorizer to sanitize the room and the smell was a bit much.
I got my request and got a high floor with an awesome view overlooking Hongdae area (thanks!). The frontdesk staff were really pleasant. Unfortunately, I stayed during the winter so the pool and rooftop track weren't of much use, but I'm sure I would have made full use of them in the summer. Overall, I liked it and would stay again. I wish there had been better instant coffee.
The location was fantastic! The bus stop to the airport and city buses were just right in front of the building, and there were lots of places to shop and eat. Even though the hotel is located in a busy neighbourhood, we didn't hear any noises from outside. We will definitely stay at this hotel again! I think a shower curtain would've been helpful to have for the shower. We really enjoyed the location and our stay, but better soundproofing would have improved our experience. Also, I felt the room was quite dark even with all the lights.