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I had accidentally reserved a room for the wrong days, but the staff was extremely helpful in getting us booked for the right days. Room was clean and spacious. Microwave and fridge were awesome since we were traveling for work.
How clean the room was, the friendliness and willingness of the staff to make our stay an excellent stay. Even though our initial room was not ready (due to our early check in) they put us in an available room. When we found problems with the room, we were immediately transferred to a suitable room. I did not like how the hotel was having maintenance done to their hot water system and did not inform me, until after I called to complain about the hot water not working.
Away from the crowded big box section, near the farms yet very convenient to town and getting back on the road. Nice updated decor. Very helpful and friendly owner. Would have given 5 stars but can tell it's a little hard to get top grade help. But good hearts of Ahelby come through. Clean and good value. Decent breakfast too, not just cardboard carbs like most places. Pool wasn't open yet, but still chilly weather .
Nothing We arrived and were told they only had one room left and it was a smoking room. Since I was going to be charged if we cancelled we took the room thinking maybe it won't be so bad. What a mistake! The room wreaked so bad of stale cigarette (and God only knows what else) smoke. We had our 18 month old son with us who has terrible allergies so we called the front desk to see if we could be moved and were told they were full. I went online to see if I could find another room only to see they were still accepting reservations online. So basically the front desk just didn't want to take the time to move our room. The bed was like sleeping on a rock and the pillows were so flat they might as well have not been there. It was a terrible experience and a definite waste of $60.
Fair price, friendly staff and clean! My room was close to the main enterance and the front door was noisy. I had to put in earphones to sleep. Other rooms are probably quieter.
Staff. Store for snacks in the lobby. Elevators ran slowly compared to others. Biscuits on the breakfast buffet were hard, good variety of food though.
The decor and beds were excellent. The breakfast was beyond amazing.
This is an older motel, but it was very clean and everyone was nice and helpful. Beds were great but the pillows are flat. That was my only problem.
Cockroaches. Generally dirty and or broken. Loose/open wires.
The desk clerk was somewhat helpful. The parking area appeared to be in party mode, folks standing around visiting with alcoholic beverages. The only available room was on the second floor through the party and inaccessible as I'm disabled. I requested cancellation of my reservation.
It's been a while since I have seen mountains and the kids were excited too. It was right off the highway and the price for the room was great with a added bonus of the Waffle House 100 yards away along with a gas station and McDonalds. Due to evacuees the rooms were not available when we wanted them and the fact that an occupant didn't leave the room till almost 4pm which through us way behind with checking in,but other than that this hotel was great.
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Friendly staff, good breakfast, clean. Good price!
out of date, nasty in appearance
it was next door to a Waffle House Driveway was hard to find first room carpet stained smelled of dog second room a bit better yet not great
The staff was courteous and helpful. Bkfst much better than just continental. The room had all of the amenities that I need. Things (like the carpet) are a little frayed but kept clean.
I love staying here when I go visit my family in north Carolina.
Very comfortable beds....slept too long and missed breakfast!
Overall clean and comfortable bed. Spoiled milk at breakfast.
We had a long day of traveling and family dinner.We chose to stay at this location rather than the Shelby Holiday Inn because it was cheaper. I was a little skeptical but when we went in and checked in the woman at the front desk was nice and courteous and the process was fast.The room was good and very clean, and the beds were very inviting after a long day.