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Helpful staff Terrible value for the money. Nothing remarkable about the hotel at all. I have stayed in nicer rooms at MUCH less expensive hotels. I don't understand why the rate was so very high. Nothing special at all.
The staff is very friendly and helpful! The location is amazing for walking by the river, shopping, and dining! I love staying at the Waterway Marriott because everything is accessible in just a short walk.
Rooms were comfortable and clean. Great price and location was perfect! Could get anywhere easily and quickly! Pool was not well kept. Water was very green and opaque.
Clean neat and staff really friendly. Small maintenance issue was dealt with promptly. Stayed a week so we got a good look. Bath shower a real slipping hazard, needed to hold on to handle getting in and out to avoid serious fall. Minor: shows TNT HD on channel line up but "no signal" on set - frustrating!
Great beds, clean And quiet hotel with friendly staff. The quality of the breakfast was ok, I would suggest a better quality coffee. A good experience after all.
This hotel offers everything for the price. The rooms are clean and plenty spacious, full breakfast and friendly staff make this a winner The only negative about our stay was that we could only be there two nights
Very clean, breakfasts are awesome! Sometimes they serve dinner too!
Great room design, with plenty of usable space. Good breakfast. Noisy a/c in room.
Location was the best for everything on our agenda. Everything!!!!
Staff was helpful and friendly. The room was comfortable. N/A
Room was clean and very comfortable - from the arrangement, the furniture, the amenities to the quality of the bedding. The breakfast was delicious with lots of options. The cafe seating was comfortable and spacious with big windows to enjoy the beautiful scenery. it was all good.
My son had a good time... But, he is two and has a good time at the Best Westerns and Holiday Inns when we're on road trips, too. The beds are very comfortable. The pool is definitely nice, but the lazy river is very short and neither alone are nice enough to warrant a trip to the resort. It was not what I expected for the price. The restaurants are expensive and the food by the pool was not very good at all. I ordered at the bar near the pool because a waitress did not come by quick enough. After tipping $10 (because our total for two appetizers, a kid's meal, and one beer was $50), the man working told me that since I had ordered there, I would need to come pick up the order in about 10-15 minutes instead of them bringing it to me. The staff was friendly, but not $250/night kind of service. If you're in the woodlands for something, and have the money for this place, I would give this place a shot, but I would not go out of my way to stay here otherwise.
It is an easy drive from Houston and close to all the sites in the Woodlands. But, with great rooms, golf, tennis, a spa and multiple restaurants you would never have to leave the resort. We cannot wait until we can come back
Friendly staff and clean That it didn't have free breakfast
New, design and quietness in the room
close to business site. I was expecting free breakfast buffet. No time to order and wait when I must get to worksite.
Room is clean and nice. They just re-modeled the rooms. I expect I can choose the king-size room instead of doubles room if they are available. However, the staff told me I was assign to double rooms, I cannot change even they have available king-size rooms. This is different with what I experienced at other
Great locations, great for the price and the staff was so friendly. Very, very clean rooms plenty of towels. nothing
Location Found multiple dead and alive ants in the bed. Had multiple ant bites on my legs and head.
Great staff, clean, new, nice gym. All was great.
Extremely posh. Exceeded my expectations
The room decor and setup was refreshingly different. They have a bistro open til 10pm on site. Staff were all excellent and obviously loved their jobs. There is a company close by that delivers from loca restaurants to ur room that had great options . Nope
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Always great when we stay here!! Clean, convenient, and staff is great! Nothing!
That it was new and clean Internet was down,so we had no TV or internet...then since they couldn't access our reservations, we got woke up twice and charged 3 times the room rates on our credit cards
Loved our stay! The outdoor fire was so cozy, the hot tub relaxing and the room was splendid
The rooms are well appointed and of great layout.
Cordial staff and excellent accommodations. Prefer locking option on lavatory and shower doors.
Hand-written note under our door before checkout was an unexpected, personal touch that demonstrated exemplary customer service.
Staff, room, breakfast, location were all very good. Road noise was so loud, we could not sleep.
It was clean. Building was locked up and safe. Pool area was nice. Staff was mostly friendly. Good for a one night stay. No shuttle. No food. No good food near by. Bad location if you want to See the town. Did not have a small fan for guest to use. One staff member was kinda rude. A bit over priced for the area. I would stay again if room was $40 less a night.
Shower was awesome! Very beautifully built and perfect shower every time! Employees were the nicest and prompt to fixing even the smallest request. The sounds that the elevator made were very loud. Felt like every time we would use it everyone in the hall would wake up.
Located in the middle of great shopping, entertainment, and restaurants. Beautiful room and view. Hot tub hours too short in the evening.
The rooms are very nice . The staff : valet , the doorman, and Shannon at front desk was very nice and courteous . We will be back!
Clean rooms, brightly decorated. 40 inch TV. Love seat in room. Information was completely wrong on my paperwork. Bathroom exhaust fan going out. The bed was so uncomfortable, I ended up sleeping on the love seat
flat screen tvs, employees were very nice. big bed very comfortable, so comfortable i overslept. there was remodeling going on, and i looked like our room had not been touched yet, water marks on ceiling, door was off so u could see the light from underneath. MAJOR CONSTRUCTION late night, could not make it back to hotel without finding a LONG way around.
The interior of the hotel was very clean & quiet. The staff was very friendly & helpful. I would definitely stay here again.
convenience to who I was visiting in The Woodlands
We loved the location, we wanted a night out together that would be convenient, our room was nice and clean, the staph was very courteous and they had a 25 hr. Starbucks. The only thing i didn't like was that the bar drinks were over $10 but weren't that great but then again there was plenty to choose from close by.
A beautiful place , nice staff , great room , wonderful breakfast Room was very hot with AC adjusted , very warm
Housekeeping staff were friendly and hard working. The property is not in the Woodlands but in a surrounding suburb. The front desk staff were not friendly nor helpful. Rooms were a little dated and my expectations were higher compared to other Homewood Suites I have visited.
Very clean - like new. Comfortable beds and furniture. Plenty of room. Nice common spaces. Staff, most especially front desk, somewhat tolerated guests rather than welcoming and gracious attitude. Request a room away from the front - very noisy due to location on major highway.
Rooms were clean facility was updated and nice breakfast was good N/A
Liked the kitchen: full fridge/freezer, microwave, sink, stove-top, dish washers. I was traveling to see a medical specialist and I have unique medical needs the require me to have access to refrigeration with the huge bonus of a microwave in-room as well. Was much more accommodating and felt much more luxurious than the previous area hotel I stayed at (with that "luxury" room priced at over $210/night.) Very happy with this La Quinta, especially with it's proximity to many important stops for my trip including my doctor, a nice Walmart, shell gas stations, and plenty of restaurant options. Staff helped me out with faxing a big medical report as well, very courteous and helpful. I opted in for the extended check-out time that comes with the loyalty perks program, but my room key still got deactivated at noon like normal. Came back from my doctor's appointment to find I couldn't get into my room, but all I had to do was go back to the front desk and they straightened it out.
Everything. We stayed here after attending Buzzfest at The Pavilion. It was close to the venue and the breakfast was great. Nothing.
Convenient location helpful staff The rooms could have been a bit cleaner 1 elevator inoperative Breakfast buffet very limited
Everything except what I put in the Didn't Like box. No complimentary bottles of water in the room. No HBO or other premium movie channel. No plastic ware (fork/spoon/knife.)
Clean rooms, friendly staff
I liked the fact ut is very different than most other hotels in the area. It is surrounded by trees which is very pleasing to the eyes. The statf is very friendly. The atmosphere is very relaxing. I'll will definitely say here again.
I like your brand but this the woodlands location is tired and outdated. The remodel is a great improvement See above
Clean, comfortable, reasonably priced. Good breakfast, great service. Older motel, but very well taken care of. nothing
Staff was very friendly and helpful.
Hard to find. Nice hotel, friendly staff. Location. Otherwise fine.
Cleanliness, service, and very good full breakfast. Provided us toothpaste (saved us major time from looking for a drug store) . Fast and free wifi. Microwave and fridge a plus. Hop on hop off I-45 Fitness center . Hair dryer didn't work BUT the front desk was awesome for lending me one. The fitness could use some space but it's probably not often used by guests and not a big priority.
Easy access Weak air conditioning, rooms smell musty and feel damp
The location was convenient to Lone Star College. Multiple lights in the room were on the circuit with the main switch for the entry light. I couldn't have the desk light on without the main light on.
The hotel was very clean, the staff was extremely friendly and attentive and the free breakfast bar was absolutely awesome! This place was excellent all the way around.
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The room had a lot of ammenities
The Residence Inn Woodlands I was great. They had excellent service, a great room for the price, restaurants nearby, etc. I plan to stay there again.
It was very Nice
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It was very clean and the staff was excellent the breakfast and the breakfast area was excellent You can't find anything negative about this place
Clean, quiet, located near a nice shopping center with several restaurant options. Went to a concert at the Cynthia Woods Pavillion and were able to drive to and from with minimal traffic.
Front desk staff was very friendly. The room was modern and clean. Hotel was very crowded. So much so that they ran out of towels at the pool. Would've been nice if it wasn't so busy.
The staff was great. Location was perfect for our plans. The area does need a sidewalk along the side street. not enough seating for the amt. of people eating breakfast.
the suites. I booked two rooms, and we all congregated in one room and socialized until bedtime. the hotel only had one waffle maker. So a lot of people had to wait to make waffles.
Excellent hotel! The staff was great, DNS the room was clean and stylish.