Basics
Accessibility and suitability
Services and conveniences
Bathroom
Dining
Media and entertainment
Bedroom
General
Laundry
Parking and transportation
Workspace
Health and safety
Family friendly
Fitness
Pool
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's cleanliness?
The hotel has received mixed reviews regarding cleanliness, with some guests mentioning issues such as a mildew smell, roaches, and stained bedding. However, other guests have praised the cleanliness of the rooms, so it may vary depending on the specific room and time of stay.
Are there any concerns about the quality of the beds?
While some guests found the beds comfortable, others mentioned that the beds were saggy or had stains. It seems that the quality of the beds may vary from room to room.
Is parking readily available at the hotel?
The hotel offers free parking, which is convenient for guests. However, some guests have mentioned that the parking lot can be dark and unsettling at night, so it's advisable to take precautions when parking after dark.
What are the best times to visit the hotel?
The hotel experiences a low season in October and a high season in February. If you prefer fewer crowds, October might be a good time to visit. However, it's essential to consider the seasonal variations in pricing and availability.
How is the hotel's customer service?
Guests have provided mixed feedback on customer service, with some praising the helpful and friendly staff, while others mentioned feeling ignored or not taken seriously when reporting issues. It seems that the customer service experience may vary.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Toiletries
Some guests reported that there were not enough toiletries provided in the room, so it might be a good idea to bring your own to ensure you have everything you need.
Check Room Amenities
Double-check the room amenities before booking, as some guests were disappointed to find that their room did not have a refrigerator or microwave, despite expecting these amenities.
Be Mindful of Seasonal Highs and Lows
Consider visiting during the low season in October to potentially avoid crowds and secure better rates.
Verify Breakfast Inclusions
If breakfast is an important factor for your stay, it's advisable to verify with the hotel directly whether it is included, as some guests were disappointed to find out that it was not provided despite their expectations.
Watch Out for Room Cleanliness
Some guests reported issues with cleanliness, including sightings of roaches and mold. It may be helpful to check recent reviews specifically regarding room cleanliness before booking.
Be Aware of Nearby Attractions
The hotel's proximity to Woodlands Mall, Market Street, and Cynthia Woods Mitchell Pavilion makes it a convenient choice for those planning to visit these attractions.
Consider Bringing Earplugs
Some guests mentioned noise disturbances, so bringing earplugs might be helpful for light sleepers.
Confirm Accessibility Needs
If you have specific accessibility requirements, it's advisable to confirm with the hotel in advance to ensure your needs can be accommodated effectively.
Check for Pets
If you are sensitive to or wish to avoid pets, it's important to note that the hotel allows pets, as mentioned in the amenities.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | March |
|---|---|
High season | July |
Average price (weeknight) | $74 |
Average price (weekend night) | $76 |
Value for money | 6.6 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Houston George Bush Intcntl |
Distance to airport | 14.9 mi |