Sherman Hotels

Hair and urine on the toilet.

Stayed for 3 nights on a golf trip two days rained out so what can we we do. Pool and hottub was out of service with no idea when it would be fixed. Also they hit my CC for 50.00 for incidentials?? tried to rent a movie no way to charge for it so no no pay per view no pool no hot tub waiting on refund on 50 dollar deposit for incidentals?

Pool n hot tub closed

The hotel was average overall, but there was a loud pipe in the bathroom that did not stop the entire duration of our stay. We had to sleep with the bathroom door shut to quiet the sound a bit. Also, the indoor pool was dated and spa was broken.

The quality of this hotel has fallen since the last time we stayed. Very little toilet paper in room no extra roll. 2nd nite again very little toilet paper the clean up cart did not have any. The room was not very clean

There was no consistent hot water for the shower, either late at night or in the morning. The toilet barely flushed. The staff at checkin was having an argument with her boyfriend which made checkin uncomfortable. The room had roaches.

Price. It was clean. The staff were very nice but only a few spoke English well making it difficult to let housekeeping know if I needed anything but they were great and worked with me. Towel Elephant one day. The breakfast was very good also. There was only one laundry room all the way on the other side of the hotel. I booked this hotel half an hour away from my true destination because it had a swimming pool however when I arrived I was informed the pool was closed for the season. Not happy

Clean and quiet Offered smoking room online, and my confirmation showed a smoking room was booked, but when my wife & I checked in we were told they do not have smoking rooms. False advertisement!!! Plus, the floor was extremely wet from the A/C unit leaking

Location The room smelled dirty. It was hot sticky and muggy, old the toilet seat was stained and dirty so was the shower. The carpets were nasty.

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The room was very dirty and very dated! Needed a late checkout due to car trouble and the manager would only offer one extra hour! I would not stay here again!

Rooms were clean and cool A lot of water damage. Pipes leaking in hallway with a bucket under it. Children up running in the hallway screaming late at night and into early morning.

location. breakfast was good not incredibly clean and the floors were grubby

It has nothing for 2 star hotel. Torn sheets, bed spread has cigar smoke holes and burns. Microwave and fridge unplugged with a electric strip laying on the floor for self help. It was the worst experience of my life. And for -- dollars. I want refun It has nothing for 2 star hotel. Torn sheets, bed spread has cigar smoke holes and burns. Microwave and fridge unplugged with a electric strip laying on the floor for self help. It was the worst experience of my life. And for -- dollars. I want refun

It was a decent hotel, seemed like it was either new or recently remodeled. The staff was great, except for the manager and her little minion. There was an indecent that was handled so horribly. I was charged $25 for a towel that was rough and uncomfortable and that never left the hotel room, and then that was refunded, but there were no apologies, only excuses. Won't stay at this chain again!

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We stayed here for two nights. The front desk staff was friendly and helpful. We stayed in a King suite which was plenty big enough for two adults and a baby with a playpen. We encountered two problems with our room. First the bathroom door stayed locked even if you selected to unlock it, therefore we kept a quarter close by to unlock if necessary. The second issue was that the bedside lamp was unplugged and not usable due to the bulb being broken. My husband advised the front desk of this issue on Saturday morning and the gentleman wanted to know if we wanted it fixed. Well, since it started smoking when we plugged it in and turned it on, yes we wanted it fixed. We were unable to use the pool due the high level of chemicals that were in it on the first night. You could smell the chlorine as soon as you got within 3 rooms of the pool. On Saturday night the pool was closed while the maintained the chemical levels. Breakfast was wonderful on both Saturday and Sunday morning. The cinnamon rolls are soft and flaky. This was our second time staying at this hotel in 18 months. Next time we are in town we will be trying another hotel where we might be able to use the pool. We had been hoping to use the pool as our children like to swim.