Reviews for Sixt in Split
- All reviews 100%
Jun 25 2017
Cons: Horrible drop off experience. Crowded office, no signs. Spent 45 minutes in crowded office only to be told drop off was 300m down the road. Dropped off car and then was told to head back to main office 300m away saying they needed to remove a hold on my account. Spent another 30 minutes before one girl behind the desk said here colleague misspoke and I did not need to wait there. No coordination, lots of confusion, will never ever rent from Sixt again in Croatia. Especially in Split. Avoid Sixt in Split at all costs!
Jun 22 2017
Pros: The car was easy to drive and clean. Drop-off crew was friendly. Great gas mileage on the car.
Cons: We paid for a GPS system which we couldn't use due to the language setting not functioning properly. We adjusted the language setting to English, but it continued to be in German and we couldn't understand or use the system. It caused a LOT of stress and problems for us, and when we told SIXT about the issue upon arriving to drop off the car, they didn't care at all. We paid for a feature we couldn't use by no fault of our own and I was disappointed in their lack of attention to our concerns and frustration. I am also disappointed in the fact that I bought the suggested insurance on the SIXT website only to be told that it didn't really provide any "real" coverage according to our customer service representative and she really insisted that we had no coverage all and needed to purchase this other insurance in addition to the one we already had. Why not offer this "real" or "all inclusive" insurance on the website when you're confirming the rental of the car instead of at the rental shop? It was a dubious move on their part and I was extremely frustrated that I implemented all suggestions prior to pick up, and then when it came time to get the car, suddenly it just wasn't enough coverage. Very questionable, but you're in a vulnerable position at that point...what can you really do?
Jun 17 2017
Would rent from Sixt again!
Pros: Everyone was friendly & helpful. Great pricing!
May 31 2017
Pros: Gave me a nice upgraded car for a decent price.
Cons: Didn't tell me the GPS we upgraded for wouldn't work in over half our destinations. Did not tell me the deposits were so large and we had to pay extra insurance in order to avoid 3000 euro deposit.