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Passenger van |
Commercial |
3 locations in South Charleston
Filters
Reviews
9.2 Wonderful
May 2019
Pros:
Erin, the girl working the counter was AMAZING!Cons:
The price of a compact car especially since when you’re under 25 you cannot rent an SUV at a cheaper price.2.0 Poor
Aug 2017
Cons:
My reservation was made for the downtown location. Not the airport as my search requested5.6 Fair
Jun 2017
Pros:
Vehicle was fineCons:
I ordered car on kayak from Charleston WV Airport. When I got there, they told me I was supposed to be downtown. How would I know the address s for a different location? I'm from NY. My rental went from 150 to $220 because no small cars were available at the airport. I feel I should get $70 refund. Plus, gas was way more expensive for large SUV6.0 Okay
May 2017
Pros:
Car was good quality and as expectedCons:
Promises from the car representative. Promised a drop off at the end of the trip which did not happen. Stated that the insurance would be for 2 rental days, but charged for 3. It was unacceptable practice.2.0 Poor
Mar 2017
Cons:
they didn't have any cars and no one to pick me up had to go to airport and pay 50% more3 locations in South Charleston
Filters
Reviews
10.0 Wonderful
Jul 2019
Pros:
Staff was easy to work with and helpful. Drop off was a breeze.Cons:
Offer a bottle of water or assistance with baggage.10.0 Wonderful
Nov 2017
Pros:
We had a mid-size car and were upgraded to an SUV for a really good rate. Staff was friendly, professional and very helpful.6.0 Okay
Jul 2017
Pros:
Car was great. It was clean. Easy access at pickup.Cons:
Meetings cut short a day. Rushed back 75 miles to airport for a one day deduction. They would not credit because I prepaid in full for 2 days. Told me to call 800 number. They said same thing. Rules Rules. Rules. lol. Who reads the small print anyway. We just expect large national companies to treat us fair. They also told me at pick up that the 3rd party insurance purcjased from Kayak wold not be accepted and I would have to pay for any damages immediately and get reimbursed. They lost a customer. I asked them to remove me from Gold Rewards program. My new job requires a lot of travel but I will sign up with another rental company program with southern hospitality.2.0 Poor
Jun 2017
Pros:
NothingCons:
Hertz denied my rental after Kayak.com charged my credit card.9.6 Wonderful
Jun 2017
Pros:
New truck with plenty of technology perks. Good, efficient service at counter. Easy and quick.Cons:
N/A8.0 Very good
May 2017
Cons:
KIA Optima was pretty small for a "full-sized" car.One location in South Charleston
One location in South Charleston
Filters
Reviews
2.0 Poor
Oct 2022
6.8 Okay
Aug 2017
Pros:
Everything was satisfactory.Cons:
The signage directing you were to return your call could've been better. You just park your car wherever you want, make note of the mileage and fuel. And take an elevator or stairs to the first floor and return your keys. There is nobody around.6.4 Okay
Aug 2017
Pros:
Scarcity of vehicles caused upgrade. Quick check in.Cons:
Long long slow slow line. Slow computer system. Multiple people in training.One location in South Charleston
One location in South Charleston
Along with a 10 passenger van, rental companies in South Charleston offer 7 passenger vans and 15 passenger vans.
Pick-up location | South Charleston |
---|---|
Car types | Van, Minivan |
Rental locations | 2 |
Airport locations | 0 |