South Saint Paul Hotels

Close to Saint Paul

Dirty, a lot weird guests standing by your door.

This hotel is extremely clean; modern; king room was plush.

The restaurant was not up to par w/rest of hotel.

Website said free parking and airport shuttle, but where told upon arrival that the website was misleading and the manager was personally working on changing the wording but did not offer anything to make up for the fact that is why I booked with them and they charge more for parking than the near by airport. Also rooms are very small with little to no room for moving around beds and furniture.

You can see they put thought and effort into the decor. The beds were very comfortable.. The staff was very helpful and it was obvious they care about what they do. We especially appreciated help from Lori at the front desk. She got us information about an event in Milwaukee and then found a detailed map of that area, showing one-way roads. She was even able to tell us how much parking was going to cost. The hotel is a great value. We would definitely stay there again.

Close to where I wanted to be.

To expensive for this type of place.

I liked how spacious the room was, the free breakfast, and the parking was close to the entrance

I didn't like that the room that I booked (King), wasn't what I received (Double Queen), The room was smoke free, but smelt like smoke as soon as you entered, and the room was so warm and had no way to control the heat other than 2 other temperatures. This was good for a one night stay, for which we used the room to get ready for a concert and sleep

Interearing, historic building with really cool design. Very unique. Comfortable beds. Free parking. Free breakfast was decent. Had all the amenities I was looking for (pool/hot tub, business center). Decent location, depending on your needs.

The main problem, and for me this was a big problem, was security. Our room was located right next to an exterior door in the very back corner of the hotel, which opens up to the back parking lot. We noticed right away that the lock was broke and so anyone could enter without needing a key card. This wouldn't have been a huge problem accept the door to our room did not shut and lock without pulling it tightly closed behind us. We also noticed this right away and made sure it was locked any time we left. The room cleaners, however, did not. After a day out we returned (through the unlocked exterior door) and could see right as we walked in that our hotel room door was noticeably ajar. We went in and made sure that none of our belongings were missing and that no weirdos were hiding in the closet, and very luckily everything was fine. The worst part was that the lady at the front desk, although very nice and smiley, seemed completely oblivious to the situation they put us in. When I told her about the broken lock on the exterior door she seemed shocked, then later went on to tell me that she actually ordered a new lock earlier that day. Call me crazy but one thing I really expect out of a hotel is at least a little bit of security and safety. I can't help but wonder what they would have done if anything had been stolen from our room. At any rate, if you're staying in room 118, make sure that all the staff know they need to take extra care to make sure your door is locked, or at least closed all the way.

Clean

Dated Nothing said it was under construction Hotel stated it had a restaurant in the hotel, but that was under construction and closed when we were there.

Staff provided exceptional customer service. Will stay again.

I was always comfortable and it allowed me a great deal of flexibility in using my rental car which I hadn't expected

Nothing was a problem at all. If I need a motel in the Twin Cities, I'll try that location first.

Comfortable, spacious room.

Wireless Internet dropped off occasionally.

Nothing. Cops were there, prostitution and drug busts. Awful place to stay

Everything

Close to the airport, plenty of space

A lot of cigarette smoke, really unpleasant

Quiet. Wasn't bothered.

Things were rusty and looked like they might break.

The staff was very nice and helpful. Our stay was well worth it in many ways.

The pool was chilly!!! and the floor in the pool area, slippery!

At 9:40 am we were woken up to a loud noise from the room below us. We went down stairs and they said that they were doing some improvements in the that room. They were using tools such as drills. They apologized. Made our morning challenging.

It was great being located right off of I94. The pool is one of the better ones I've seen at a hotel with its 9 ft area. Hot tub not so much.

Breakfast area was a zoo. It was too crowded and too noisy. Not enough seating. The set up of it made it difficult to get to the variety of food as people were in line to make waffles and standing in front to the other food options. There were a lot of kids here this weekend and they were running up and down the hallways from 9:00-10:00pm. The bed felt lumpy. Overall, it was an ok experience, but I don't think it was worth the amount we paid for 2 nights.

The staff were very helpful, friendly, and prompt. The room was clean for hotel standards, the bathroom was clean and tidy, the sheets too. Breakfast was standard fare (eggs, make your own waffles, sausage, cereal, etc.) and tasted good. We felt very safe the whole stay, even in the parking lot after dark.

It did seem a bit pricey at $120 for one night, but that's probably just due to it being located in St. Paul. Other than that nothing bad to report.

Everything in the hotel is beautiful and tasteful. Our room was great, bed was comfortable, loved the robes.

One of the elevators was out of order, we mostly used the service elevators to get up and down. We were not particularly impressed with the staff. They were adequate, not really cordial. Pokemon players outside at night were creepy.

Very friendly staff. Top-notch accommodations. Excellent location in the heart of St. Paul.

Amazed at how clean my room was (the first time I stayed there). The following week I stayed again, different room, not as nice, carpet was disgusting.

Each time I stayed there was someone directly above my room who stomped all over and I could hear it. It woke me up repeatedly and I did not get a decent night's sleep the entire time I was there. I was staying there to attend classes in town and due to the lack of sleep, I felt I was unable to concentrate in class - total waste of money.

Room was very small.

The staff was very friendly and accommodating. The room was comfortable. Towels and soaps were good quality.

Bathroom needs updating

Services

Nice rooms and amenities.

Hotel was nice, but check-in is posted as 3pm and our room wasn't ready until 3:30pm and our itinerary said we had an adjustable bed, which we did not have.

Small, but nice pool and hot tub. Fitness center is roomy with many machines. Love the Keurig coffee/tea in the room and bed and pillows were comfortable!

too far away from airport

This guest did not leave comments about this hotel.

Continental breakfast could have been better.

We have been here three times and it is wonderful.

The hotel is nothing fancy, but it is clean and comfortable. The lobby and breakfast area were excellent. It is close to a few eating establishments which was nice so that we didn't have to drive very far, if at all, for a nice meal. It sounds like it is far from the Mall of America and the airport, but the interstate highway system makes it a 10 minute drive. I would recommend this hotel and would definitely stay there again.

My husband, myself and our 6 month old son stayed here for 2 nights and the entire stay was perfect, from start to finish. We were greeted with a smile and given great customer service right when we checked in and the hotel itself was very clean and smelled great! Every staff member we met (front desk, cleaners) were always friendly and willing to help in whatever way we needed (bringing a crib to our room, extra towels, and so on). Room was very clean and spacious. Breakfast was great, big variety between hot and cold. Fresh coffee in lobby 24/7! Also, indoor pool and hot tub were clean and warm. Super convenient location, right off highway and near many stores, food places, etc. Definitely coming back here.

Nothing we didn't like, definitely 10/10 hotel!

The hotel, overall, was very well maintained, staff friendly and rooms clean, beds very comfortable. The breakfast had a wide variety and was well staffed and replenished. The breakfast seating was large enough to accommodation most of the breakfast eaters. Within half an hour of arriving, late, the fire alarm went off which "put a bad taste in my mouth" for the hotel. The staff was very efficient in aiding the guests evacuation and determining the safety for our immediate return which quickly redeemed my opinion.

I thought for the money we paid our room was quite small. I had to move the office chair away from the desk to the far side of the room so two people could barely pass at the foot of the bed at the same time.

Comfortable bed, clean room. Great continental breakfast.

The hotel gave someone else our room after we already checked in! We were relaxing in our room when another group walked into our room! We called the front desk. They apologized and later gave a free night stay. I asked that they just give one night stay free on our current stay but they said sense we booked on kayak/hotels.com they couldn't do that. The elevator also broke on our first day there and was still broken by the time we left two days later.

Solid hotel, comfy beds, tasty breakfast, great proximity to mall.

Comfortable bed, decent sized room, great breakfast, clean bathroom. Overall, a very nice place to stay for our weekend away.

Dining area was crowded and needed more space. There was nowhere to sit so we had to awkwardly carry our food back up to the room. Also, the walls were really thin, could hear anything going on in the hall and in the room across, we were above the lobby and could hear some of what was going on down there as well.

We liked that it's close to the freeway -- easy on, easy off. And we really loved the breakfast in the morning -- so much better than a hotel's standard continental breakfast. Was a beautiful, luxurious little getaway for our little family (2 adults and a little baby).

We like to stay at the Embassy because we like the made to order breakfast and the managers reception. The rooms are large and comfortable. We will return next year!

My only complaint is that they give you only one wash cloth.

Room was comfortable & clean, pool area was nice

Breakfast buffet was pathetic, waitstaff didn't know what they were doing.

Nothing

Staff was rude. The non-smoking room stunk of smoke, the carpet was beyond filthy, what appeared to be major blood stains on sheets and pillows, toilet had not been cleaned, three of the light bulbs were missing.

The receptionists were rude. When we got there, they didn't even talk to us. They had unfriendly faces talking to us after we had to wait there for awhile.

The room - spacious with nice TV, and love the hardwood floors The lobby area - beautiful architecture, comfy chairs

The staff - not very helpful, couldn't suggest places to go eat other than "go to Minneapolis - there's nothing good here" Shower - very small Location - granted it was a Thursday, but the hotel felt dead and there was no one at the bar, so staff from the front desk would walk over to the bar to serve people as they came up, and when we finally tried to go out every place nearby was closed or practically empty

Updated room Very clean Free coffee and water

Parking not included

This guest did not leave comments about this hotel.

I made the mistake of booking this room during a weekend trip to Minnesota. The room was poorly kept, it had a foul odor and the towels were stained. In addition, the young man working the front desk provided poor customer service.

The front desk clerk refused to provide a new room when I asked, fresh towels could not be provided and when I complained about the quality of the service, he acted as if I was overreacting when I asked for a refund. Do NOT check into this hotel.

clean and close to interstates

no

The location is ideal - it is right off the highway and close to all the places we needed to get to.

The only thing was that we found crumbs on the chair in our room and one of the lights was not working. Not a big deal.

Dirty, loud and poor front desk service

Close to travel and employees were really nice at front desk. The bar on the corner had an Asian lady who was super sweet and down to earth.

There was a fight in the middle of the night outside my room. I look out the window, it was the front desk employee and two guys. 3am in the morning. My key card also had to be given to the desk every morning because it didn't work.

Cookies at check in, comfortable beds and pillows

Waking up to a call from the front desk at 8:30 in the morning on a Saturday after being out late. Not many restaurants in the immediate area.

This hotel is in the heart of St. Paul. Walking distance to the Excel Energy Center and many dining options. Room was clean. I would stay here again.

Temperature control panel in the room did not work. Had to open the window in February to cool down the room.

I loved the modern look of the hotel. The bedding was of good quality, which is a huge plus for me! We had a beautiful view of the river from our room. The hotel is about a 10 minute walk to Xcel Energy Centre, which was our destination, so I liked the proximity of the hotel to the venue. Overall I was very happy with my one night stay.

We were given an updated room. While generally nice it was a bit cramped with two queen beds. The staff were friendly overall.

A bit cramped even though it was a updated room. While the staff was generally friendly, getting someone to answer a phone at the front desk and the Valet was slow and frustrating.