Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.9 "Great service."9.5 "95% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." 9.1 "Management was excellent , said 91%." 7.7 "77% werehappy with the shuttle service ." 9.1 "91% thought theservice was very professional ." -
8.3 "Location is great."9.4 "
Good access to the airport , said 94%." 7.6 "Great parking , according to 76%." 7.7 "Easily accessible by car , said 77%." 9.3 "93% thoughtparking was inexpensive ." 8.0 "80%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 8.8 "City centre within easy reach , said 88%." -
6.4 "Rooms are ok."6.8 "Only 68% said
rooms were clean enough ." 5.0 "For only 50%, thetv was ok ." -
5.7 "Internet is average."6.2 "62% thought the
wifi quality was ok ." -
4.9 "Breakfast is below average."
Overall Rating
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9.0 "Excellent value."
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8.4 "Great service."9.3 "93% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." -
7.8 "Good location."9.5 "
Good access to the airport , said 95%." 7.3 "Great parking , according to 73%." 7.7 "Easily accessible by car , said 77%." -
6.5 "Rooms are ok."6.4 "
Beds were acceptable for 64%." -
5.0 "Breakfast is mediocre."
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3.5 "Vibe wasn't good."3.7 "63%
criticized the unstylish hotel ."
Overall Rating
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9.1 "World class service."9.7 "97% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." -
8.5 "Location is great."7.6 "
Great parking , according to 76%." 9.5 "Good access to the airport , said 95%." -
6.3 "Rooms are ok."6.0 "
Beds were acceptable for 60%." 6.9 "Only 69% saidrooms were clean enough ." -
5.0 "Breakfast is mediocre."
Overall Rating
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9.1 "World class service."9.6 "96% found the
staff to be very friendly ." 8.8 "88% said thereception staff was great ." -
8.4 "Location is great."
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6.0 "Rooms are ok."6.8 "Only 68% said
rooms were clean enough ." -
4.8 "Breakfast is below average."
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4.2 "Bad amenities."4.2 "58% thought the
building wasn't nice ." -
4.0 "Vibe wasn't good."
Overall Rating
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9.1 "World class service."9.4 "94% found the
staff to be very friendly ." 8.8 "88% said thereception staff was great ." -
8.5 "Location is great."9.5 "
Good access to the airport , said 95%." -
6.4 "Rooms are ok."6.6 "Only 66% said
rooms were clean enough ." 5.7 "Beds were acceptable for 57%." -
6.3 "Average comfort."5.7 "
Beds were acceptable for 57%." -
4.6 "Breakfast is below average."
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4.1 "Bad amenities."4.1 "59% thought the
building wasn't nice ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.2review from
Very reasonable price for a hotel near SFO. The hotel is in a neighborhood where sensible folks would hesitate to walk outside after dark.
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8.0review from
Besides being clean and the location great for me, I love the fact that this is the only hotel in the Bay area that has SMOKING ROOMS. Doesnt mean much to some but I appreciate this and the fact you can still find a clean and safe hotel with this feature. Not a thing.
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7.1review from
Friendly staff, the breakfast was good, the tv was nice. Parking was perfect! The water to the shower was hot only about a tenth of the time. The rest of the time it was cold. When we called to report the water, the front desk said to let it run longer. We did and it only got colder. You could hear everything through the walls. The chair at the desk was broken.
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8.2review from
Traveled from Fresno area to Uber drive for thanksgiving week and the location is perfect! Close to airport and close to city. Room was huge for the price and clean and comfortable. Staff was cool and friendly even asking if I was hungry and suggesting places to eat. Freeway access is a breeze and gas stations nearby even a Costco gas station! Next time I drive in Bay Area this is the place I hang my keys for the night!
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4.5review from
Close to the freeway. The beds were surprisingly comfy. Very dated. Carpets were dirty, towels had seen better day in 1980. When asked for cleaner towels, we were given an assortment of bath mats.
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8.2review from
Late afternoon man at reception desk best ever. I have traveled a lot and he would take the #1 award for his excellence. Good shuttle service, BIG room. Shower curtain on tub side had mold at bottom and blood stains.
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10.0review from
staff was kind..concerned..friendly..helpful and knowledgeable ...the location was great, very quite an the price was awesome ...we will be returning soon my room was to cold...no fitted sheet on my bed...a flat sheet was used for both top and bottom
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8.0review from
Clean and quiet Lift not operated till the parking
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4.0review from
The lounging chair. The hallway wreaked of Marijauna.
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7.4review from
Fine compare to what you pay
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8.0review from
Location was good for getting to the airport and for a quick trip into the city as well. Staff was helpful and room was clean. Freeway noise. If I were to stay again, I'd ask for a room on the back side.
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6.8review from
The room was nice and the ladies that clean the room were wonderful We had a first level room and the person upstairs seemed to have very HEAVY feet. When we asked for another room upstairs, the front desk lied to us and told us that this person was gone. We went through 2 extra days of noise before Godzilla finally moved out. Another thing was the limited parking space as it seemed that there was not enough space for the hotel guests. If you came to park later than 8 p.m. you incurred the risk of not having a parking space and parking on the street where a sign specifically states no parking allowed between 2 AM and 5 AM. So We had to come back early enough to the seemingly omnipresent Godzilla...
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8.0review from
Besides being clean and the location great for me, I love the fact that this is the only hotel in the Bay area that has SMOKING ROOMS. Doesnt mean much to some but I appreciate this and the fact you can still find a clean and safe hotel with this feature. Not a thing.
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8.2review from
Traveled from Fresno area to Uber drive for thanksgiving week and the location is perfect! Close to airport and close to city. Room was huge for the price and clean and comfortable. Staff was cool and friendly even asking if I was hungry and suggesting places to eat. Freeway access is a breeze and gas stations nearby even a Costco gas station! Next time I drive in Bay Area this is the place I hang my keys for the night!
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8.2review from
Late afternoon man at reception desk best ever. I have traveled a lot and he would take the #1 award for his excellence. Good shuttle service, BIG room. Shower curtain on tub side had mold at bottom and blood stains.
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10.0review from
staff was kind..concerned..friendly..helpful and knowledgeable ...the location was great, very quite an the price was awesome ...we will be returning soon my room was to cold...no fitted sheet on my bed...a flat sheet was used for both top and bottom
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8.0review from
Clean and quiet Lift not operated till the parking
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8.0review from
Location was good for getting to the airport and for a quick trip into the city as well. Staff was helpful and room was clean. Freeway noise. If I were to stay again, I'd ask for a room on the back side.
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7.1review from
Friendly staff, the breakfast was good, the tv was nice. Parking was perfect! The water to the shower was hot only about a tenth of the time. The rest of the time it was cold. When we called to report the water, the front desk said to let it run longer. We did and it only got colder. You could hear everything through the walls. The chair at the desk was broken.
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7.4review from
Fine compare to what you pay
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6.8review from
The room was nice and the ladies that clean the room were wonderful We had a first level room and the person upstairs seemed to have very HEAVY feet. When we asked for another room upstairs, the front desk lied to us and told us that this person was gone. We went through 2 extra days of noise before Godzilla finally moved out. Another thing was the limited parking space as it seemed that there was not enough space for the hotel guests. If you came to park later than 8 p.m. you incurred the risk of not having a parking space and parking on the street where a sign specifically states no parking allowed between 2 AM and 5 AM. So We had to come back early enough to the seemingly omnipresent Godzilla...
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6.2review from
Very reasonable price for a hotel near SFO. The hotel is in a neighborhood where sensible folks would hesitate to walk outside after dark.
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4.5review from
Close to the freeway. The beds were surprisingly comfy. Very dated. Carpets were dirty, towels had seen better day in 1980. When asked for cleaner towels, we were given an assortment of bath mats.
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4.0review from
The lounging chair. The hallway wreaked of Marijauna.
