South San Francisco car rentals

Cons: The car we selected in SF had an AC that did not last but 20 minutes before it was blowing hot air. As a result, we had to detour in San Jose to the airport to exchange the car for a new car. It was difficult to find the car entrance at an unfamiliar airport. Once we did the car switch out was simple, though no additional services or upgrades were provided. We then left the airport and were stuck in rush hour traffic. This added 90 minutes to our drive from SF to LA, I was very upset but have since calmed down, I wish the AC had been tested prior to my pickup.

Cons: Hertz customer service at the airport location was not great - there was no line and, without asking me a single question, directed me to use the kiosk where it turned out I needed to see an agent and wait in the line that formed after I had been sent to the kiosk.. I asked if I could return to the airport and they said no. My return was at 6:15 which meant the car HAD to be returned to the airport location. The agents at the McDonnell Road location (at the airport) were jerks.

Cons: i've been given the car with lot of delay. i lost my sd card with important files inside, and nobody wanted to help me to find it back.

Cons: We booked the car from San Francisco airport. However the pickup location was in a place of difficult access, few kilometers far from the airport. We tried to change the pickup location but this was impossible. Also customer service (via phone) was poor and not helpful.

Cons: I missed my flight + i was delayed so i got to the agency after they were closed, even though i called in to make sure they woukd hold the resevation. They said it woukd be held for 24 hrs but never told me the agency would close at 6. So it cost me 10 cab to the agency + 36 bucks to my hotel. WILL. EVER USE KAYAK AGAIN.

Cons: the email communication about this being an off-airport location was non-existent and very problematic. i searched for a car at SFO and was presented with a location with an "airport road" address. we took the air train to the last stop to hertz and were told we had to go all the way back to a terminal and then catch a cab to this (2nd) hertz location. the whole ordeal took more than an (extra) hour and my pregnant wife was not pleased therefore NEITHER WAS I.

Cons: Access was not easy to that renting place as not at airport in fact and at airport they were not aware of that place. They were not so quick but ok. Not letting any choice of and was consuming a lot, so big was not needed but hadn't choice.

Cons: In pickup, staff was rude, not helpful.

Cons: -Didn't have the car i expected and only two cars left in lot to select. -Auto check in very slow to connect to an agent.. -Cars exterior was washed however the glass on the inside of tbe car hadn't been washed for some time, very hard to see in sun and at night - no receipt at turn in, system was down.

Cons: Facility needs a bit of TLC.

Cons: they charged much more than declered on Kayak. their price is higher than their competitors. they are located at the airport itself, you need to take a chatle...

Cons: I can't believe such a company could exist in the us, I've rented cars all over the world, and never got ripped off like I was with payless, it was supposed to cost 214$, and ended up costing 929$. They make their business out of over charging people, and have a class action against them. I will never trust a company that associates with these parasites, and you should know that it reflects poorly on you. I will never buy a ticket from you, or book anything through you, as I'm sure you're very well aware of what payless does.

Cons: that the $49 dollar quote turned into $82 by the time we paid.

Cons: I tried to make two separate bookings on Kayak and neither worked. Both were open until 12 midnight. The only one that worked was Payless which closed earlier but there was no Information about this when I made the purchase. On top of that I paid for insurance but that information didn’t go through to Payless.

Cons: Pickup location

Cons: There is no way to drop off a car after hours and they do not explain or advertise this. No key dropbox or anything. The parking lot is locked and inaccessible between 10:30pm and 6am. Also, the phone numbers inside the rental agreement with Payless written clearly on the front direct you to the Budget renal company, who can't help you at all.

Cons: The car was FILTHY when I picked it up, especially the interior. I asked for someone to do a walk-around with me, as there was way more body damage than noted on the rental paperwork, and they told me to pull the car into the non-existent light (it was past 9PM) and do it myself. I couldn't see out of the rear window, and they said that the car was dirty because of the California drought. I've never used water to clean the interior of any car... I asked for the windows to be cleaned and the lot attendant handed me a bottle of spray cleaner (not window cleaner) and a rag!!! The upholstery had caked-on food (I hope) and was full of (dog?) hair. Disgusting. Just because you're a third-tier renter of higher-mileage vehicles, don't skimp on service. You should be BETTER than higher-tier rental agencies at cleaning your vehicles because they NEED more attention.

Cons: Payless is several miles from the airport and once there, we had to wait in line over 45 minutes to pick up rental.

Cons: The office is messy and the car was not clean inside.

Cons: What wasn't made clear is that to rent from EZ ( AKA Advantage) you need to take the BART (blue line) to the rental car center. Go down to their parking garage, wait for the shuttle (airport information desk says you should call them so they know to come get you, but your confirmation e-mail will not have a phone # capable of reaching the desk there). Everything was fine, but I wish that the procedure was made a bit clearer at the outset. It is possible something got lost in translation with KAYAK handling the transaction. Here is the number to call if you want to request a shuttle (otherwise there should be one every 20 minutes): (650) 343-3052

Cons: Worst pickup ever! Waiting line... 2 hours!!!! Half of it in the sun, no seats, nothing... And the other half inside a small hot building... Absolutely the worst!

Cons: in addition to the train ride at SFO, there was a shuttle bus ride. It took probably 30 minutes longer to get the car than with providers at the airport. Also, it was slow going at the counter and the Advantage office wasn't very clean.

Cons: They wouldn't give me the car unless I showed I had local car insurance. Excuse me? Because I live 3 towns over I have to show insurance? I don't have a car - hence I'm renting! Then they refused to give me a car unless I bought the insurance through them. There was nothing in the fine print that told me any of this. My rental for the weekend was literally double. But oh, thank you random guy behind the counter - since it was Thanksgiving and my wedding you cut me a "break" by allowing me to purchase the insurance instead of having my fiance drive to get me and show his insurance. Rude, mismanaged, probably illegal operation here. DON'T WASTE YOUR TIME!

Cons: Angry and rude rental agent at counter. Old, and dirty car that I was given. Only because I complained that the car they initially tried to give me was too small. If you advertise a car of a certain model or comparable then I expect to rent that model or similar. Not smaller. Bigger would be ok but not smaller. So instead of satisfying my request they put me in the oldest car I've rented. Will never rent there again. And I'm a guy who travels 40 wks a year. Never use this place again.

Cons: First car given to me had significant damage to the bumper and side, the car had obviously been in an accident and was not checked properly. No agent ever accompanied me to inspect the vehicle. After I complained the staff agreed to switch cars for me, however the 2nd car I was given had trash still left in the trunk from the previous customer. On top of this, when I returned the car I asked about paying bridge tolls since I had gone over the Golden Gate Bridge almost every day during my rental period. The staff then told me to call a number to submit payment within 48 hours or I would get penalized. Good thing I asked! None of the staff were very friendly or helpful, they all seemed to be sick of dealing with tourists. None of them were very helpful or informative. I will never be using this rental agency again.

Cons: Location FAR from airport. Space small, cramped, and slow service.

Cons: Car was not clean and unsafe

Cons: Didn't like how the desk person checking us in tried to up sell us too hard. Also gave us false information about gas prices in the area to sell us the $50 full tank gas package. You also don't have to pay the bridge tolls online only--cash is accepted both ways--like we were told.

Cons: Nothing

Cons: I wasn't able to download the app (I'd changed my iTunes password and hadn't needed it on the phone for several months), and the website interface for a mobile device was sometimes not as intuitive as it could be.

Cons: See above

Cons: Location-no shuttle from airport.

Cons: Expensive to rent, plus I was charged $90 extra for gas charges even though I had filled the tank before drop off. It took two weeks to get the credit back on my account after providing backup for the the gas purchase and waiting for the manager to get back to me on the charges.

Cons: Everything was great!

Cons: A bit hard to find without Sat-Nav