Pros: I love the room! Although we were on the first floor I usually prefer to be on a higher floor but I think the overall hostel has 2-3 floors so no biggie. I was there for leisure! Breakfast was gray! Staff was very helpful and nice. We had checked in a hotel by the airport at first and had to check out because it was so dirty nd noisy. Not all cheap things are good. But overall as mentioned previously it is worth the money!
Travel in style at our newly renovated SpringHill Suites by Marriott in Southfield, the all-suite hotel that seamlessly blends design and functionality offering the modern amenities you need to stay refreshed and focused - all at an affordable price. Spacious suites and vibrant lobbies offer flexible spaces perfect for working, meeting or relaxing in Southfield. Take the stress out of travel with free Wi-Fi, relaxing pool and fitness center. Our Market is open 24/7 for snacks and necessities. Enjoy our complimentary new breakfast with fresh choices for a customized start to your day - like eggs with salsa or Greek yogurt and oatmeal complete with a toppings bar for a variety of options. Discover SpringHill Suites on your next visit to Southfield and leave relaxed and refreshed.
Pros: Spacious room, clean. Helpful and friendly staff.
Cons: I could sometimes hear noise from the parking lot and hallway traffic, but you're going to have that anywhere.
Pros: I didn't like the hotel the towels was dirty and it was hair everywhere
Cons: The towels was dirty and had makeup on them and it was hair every where
Cons: Thin walls can hear babies crying all night. Footsteps on top of you all night. I was by the side door so you could hear the door slam all night. Front desk not to friendly. Other than that glad it was just one night.
Cons: Rather dirty
Just a little fixing up in some areas.
Pros: The free full breakfast
Cons: Somewhat run down could use some fixing up in pool area. The computer for the business needs did not have a working printer there for could not print my documents.
When business calls you to the Detroit area, get the space you need to spread out, relax or work at the Comfort Suites in Southfield, MI. Our all-suites hotel is located within three miles of many Fortune 500 companies including Aon, AT and T, Lear Corporation and Eaton. We are happy to serve travelers like you with amenities such as free WiFi, free hot breakfast and weekday newspaper, a fitness center, indoor heated pool and laundry facilities. Our smoke-free guestrooms feature TVs, coffee makers, desks, safes, refrigerators, convenient AC and USB outlets, irons and ironing boards. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Pros: ease of access...
excellent staff--even at 2:30am!!!!!!! I actually wrote a letter to management/HR about a particularly wonderful 3rd shift employee...
beautiful room, most comfy bed...
Cons: would have enjoyed the opportunity to brew a second cup of regular coffee in my room--all but one bag were decaf. (oh--and possibly more creamer and healthier sugar options?)
that's all I can think of--had a most wonderful stay.
Pros: location was good, happy there was a gym and roomservice, but both were subpar
the staff was friendly and helpful
Cons: room was 'cleaned' but wall paper peeling off, desk was dirty, lamp shade had holes in it, cracking, hallway carpet was dirty.
gym was old and dirty, equipment/weights looked like not maintained and was afraid to use it. no where to lay down and stretch / do situps. gross.
room service food was not great, i have had the exact same meal at another westin and it was great. this food was barely edible.. i didnt eat much
Pros: Staff was wonderful
Cons: Pool was only 3 ft deep, and had to pay for internet
Pros: Overall good location and experience
Cons: The mix up at check-in
Pros: Clean and comfortable.
Cons: Pool area VERY crowded, didnt get to enjoy hot tub. Bad parking situation.
Located in the Southfield Town Center complex, The Westin Southfield Detroit is near many of Detroit’s Fortune 500 companies. Only 20 minutes from downtown and local attractions including The Henry Ford Museum, Joe Louis Arena, and Comerica Park, guests are perfectly situated no matter what their travel needs. Let our staff help you relax at The Westin Southfield Detroit. Reinvigorate with our indoor heated pool and WestinWORKOUT® Fitness Studio after a long day of work or play. We offer everything to make your stay more relaxing, including 24-hour room service, a business center, and free wireless High Speed Internet Access in public areas. Retreat to one of our 388 non-smoking guest rooms and suites. Each room is a comfortable size and features our renowned Heavenly® Bed with a pillow-top mattress and cozy down comforter. Revive with an in-room coffee maker with complimentary Starbucks® coffee. For guests who have allergies or asthma, our hotel offers PURE® Allergy Friendly Rooms. State-of-the-art features drastically reduce irritants, such as allergens and bacteria, in the air and on all surfaces and fabrics, helping you awake refreshed to enjoy the day.
Pros: Room was very average, but it was clean! Staff was nice enough!
Cons: This hotel has no hot tub anymore. Upon remodel, instead up upgrading the hot tub, they just tiled over it! This is an expected amenity for a Marriott Hotel.
Pros: The location was great for the class I was taking.
Cons: Only thing is there was a group of girls celebrating a 21st birthday and were very loud. I had to get up early in the morning so wasn't happy.
Pros: Renovations started on the hotel at 8am the next morning making a horrible hammer sound. Like a drill or wood chuck. I called to the front desk and the receptionist said you check out today in a few hours don't you?
Cons: Minor issues with the bathroom sink.
Pros: Room size. Friendly staff. Great pool and decent fitness area. Bed was very comfortable.
Cons: Only one soap bar at sink. Should have two soap bars - one for sink and one for shower.
Pros: The lobby and common areas seemed very nice. The staff was friendly and our room was clean.
Cons: The beds were uncomfortable and the hotel was unable to accommodate our request for two queen beds so we had to use the pull out sofa. It was extremely uncomfortable. I expected more for a hotel rated 3.5 stars.
Pros: The front desk staff
Cons: People being loud running in the hallways til 4am
Pros: The overall hotel was clean
Cons: My toilet had drops of urine on it ðŸ˜¡
Pros: The room was quiet and had a good area to work in.
Cons: Mixed review on the restaurant. One day the buffet and service were great, but the next day the eggs were cold and service was just OK. Also, I had put out a request for room service that never was picked up.
The Detroit Marriott Southfield Hotel is one of Detroit's most desirable hotel destinations. With stunning public areas, enhanced meeting space and carefully redesigned guest rooms the Detroit Marriott Southfield Hotel caters to the needs of business, leisure and group guests traveling to the Detroit area. This suburban Detroit hotel has a prime location that allows for easy access to the Detroit Zoo, Henry Ford Museum, Comerica Park, Ford Field and many of the other local activities in the area. The Detroit Marriott Southfield Hotel is located near IBM, Verizon, AT&T, Federal Mogul, Plante Moran, and a host of other corporate headquarters that call Detroit home. Comfort reaches a new level with Marriott's latest elegant bedding available in all 225 rooms. Our Detroit Hotel offers a solution to all your dining needs at the Fire Iron Grill. Whether traveling to Detroit for business or pleasure you will find the Detroit Marriott Southfield Hotel uniquely suited to exceed all your expectations.
Cons: We checked in, then promptly check out after discovering bed bugs.
Pros: It was very very clean and quiet. The interior design in the rooms is very pretty and has a modern style. I was very comfortable and relaxed staying here. The staff was really nice and helpful also. I would love to stay again.
Cons: I have no complaints. Maybe adding a hot tub would be nice.
Cons: Construction on roads in the area made access a pain. Not fault of hotel, however had I known it was going on I would have not used that location.
Guest arriving late, after food area close and wanted something to eat but did not want to deal with traffic and road construction had bad selection of choices in there very limited hotel store. Worst than a 7/11 c-store. How about some frozen healthy choices dinners etc??
Pros: This hotel was clean and comfortable! Will definitely be staying here again!
Cons: There were no restaurants within walking distance of the facility...
Pros: Looked good up front
Cons: No includes breakfast, very loud, a/c didn't work
Be refreshed by the newly renovated Courtyard Detroit Southfield, where we offer our guests all the modern amenities and little luxuries travelers expect. Our hotel in Southfield, MI is located in prime proximity to the local business district, as well as sports venues, casinos, shopping, dining and tourist attractions, such as the Detroit Zoo. We are located in between Royal Oak and Novi MI, where I-696 meets Michigan Highway 10 & Telegraph Road (U.S. 24). Refuel at our Southfield, Michigan hotel with the new Bistro restaurant, serving fresh American favorites, Starbucks coffee, and perfectly poured cocktails. Business travelers especially appreciate amenities like free WiFi and travelers of all ages love to indulge in a dip in the indoor pool. Looking for a meeting or event space in Southfield? Our hotel offers over 1200 sq ft of event space. Host your family reunion, party or next event here. Reserve your stay at one of the top hotels in Southfield, Michigan.
Pros: everything was fine
i got an excellent deal for two nights
Cons: I wanted to extend and the price was double the first two nights
The Hilton Garden Inn Detroit Southfield hotel is easily accessible and conveniently located just 20 minutes northwest of downtown Detroit and 25 minutes from Detroit Metropolitan Airport. This Southfield hotel is located one block south of Interstate 696 and Telegraph road (M-10) and is easily accessed from any direction. All of the Hilton Garden Inn Detroit Southfield hotel rooms offer affordable elegance and meet the busy corporate traveler's needs and is designed with the business traveler in mind. The Hilton Garden Inn Detroit Southfield hotel features 196 guest rooms with high-speed internet. In addition to all standard Hilton Garden Inn amenities, this location also offers a 21st century high tech ballroom that will accommodate up to 300 people for an elegant dining, entertainment and corporate experience. This space can be divided to hold 400 conference styles in 3 sections. The facility also offers both a board room and 50 people meeting room. The Hilton Garden Inn Detroit Southfield hotel has the kitchen facilities necessary to accommodate the varied needs of all groups utilizing this facility. *****Everything. Right where you need it.*****
Cons: Everything was great other than the room was set with a living room and enclosed bedroom. The air conditioner was in the living room and the vent that was supposed to transfer air, was NOT doing the job! It was very uncomfortable for sleeping.
Pros: The staff was nice, room had a funny smell and the walls in the suite needed cleaned the appliances were dated outside of the microwave.
Cons: Cleaner rooms, more up to date air conditioner
Pros: A diamond in the rough. Absolutely everything was terrific. Friendly, cheerful and helpful associates from check in to check out. Highly recommend this place over the other big names out there.
Pros: The staff was very friendly and courteous
Cons: Too much pet noise
Pros: Everything was great
Pros: the room was beautiful. the lobby was lacking and the staff was ok, but the room was really clean and updated.
Pros: It was in a good location.
Cons: The whole hotel, including the room, smelled old and musty. The room felt very unclean. The sink was not clean and the carpet was old and smelled like mildew.
Pros: Very clean, unique and comfortable room set up
Cons: $100 incidental fee charged to your card AT check in ('just in case')...then they refund it after you leave. I didn't like that at all.
Pros: The front desk staff was very accommodating, especially Mellissa, who took care of a few things out of her area because housekeeping was understaffed at the time.
Cons: Ran out of coffee for the in-room coffee maker.
The suites are not overly spacious but the floor plan is well thought out and we didn't feel cramped at all. Everything we needed was there. in the room. We had a good stay and enjoyed ourselves.
Pros: Quiet and in a nice location. It felt very secure. The staff was excellent. We were there for a funeral. Not only were we allowed an early check-in when we came in off of the road, but the lady at the counter expressed her condolences more than once.
Cons: There was a damp odor in our room. Nothing foul or unclean. Just a stuffy 'closed in' smell but it was very strong.
Pros: Loved the room. Spacious, new, great layout. Duvet, great pillows, nice kitchen area.
Cons: Would prefer a bigger lobby.
Southfield Hotel Suites Offers Easy Access to Downtown Detroit. The Candlewood Suites® Detroit -Southfield hotel brings area visitors a level of comfort and convenience that is only topped by our unbeatable service. Ideally located off I-696 and M-10 with quick access to US-24 and M-39 our hotel is within 25 miles of Detroit Metro Airport (DTW) and only minutes from downtown Detroit. Kick back relax and enjoy our spacious suites which feature a full kitchen executive desk and a most desirable plush recliner. Being away from home just got a little easier. Corporate travelers in Southfield MI appreciate the hotel's proximity to companies including Federal Mogul Plante Morgan Baker Tilly Eaton and Lear. Free Wi-Fi access makes it easy to contact clients and the office. While vacationing in Southfield Michigan hotel guests can venture to downtown Detroit area attractions like the renowned Henry Ford Museum and Detroit Zoo. Shopping enthusiasts simply love exploring Twelve Oaks Mall and downtown Royal Oak. Our free amenities make staying in comfort stress-free. Enjoy our free laundry service 24- hour Candlewood Gym grab a snack or beverage from the Candlewood Cupboard unwind with a movie night from our grand selection of DVDs in the Lending Library and grab a household item for your crockpot chili from the Lending Locker. Everything you need is right here. Come experience all we have to offer.
Cons: Very dirty very loud asked them to move my room never did overall horrible experience
Cons: The room had bed bugs. They called us in the middle of the night to tell us we need to change rooms due to the bugs and then lied and said they didn't. We are still fighting for a refund.
Cons: Roaches, and unsavory people all around the hotel
Pros: The bed
Cons: Tub was dirty
Pros: I liked the proximity to the venue. This hotel was situated on a major street and it easy to find.I also enjoyed the easy check in. Offering morning breakfast was an added bonus eventhough it wasn't the best complimentary hotel breakfast I have had.
Cons: The hot breakfast did not look nearly as appetizing as it sounded when I booked my stay. I wasn't expecting a 4 course meal, however the selection and presentation was lacking compared to other hotels that I have stayed in that offered a similar breakfast
Pros: Clean and comfortable. Close to shopping and restaurants. Since my last stay in 2014 the breakfast has slightly improved.
Cons: They gave me a handicap accessible room but I didn't need one.
Pros: Extremely friendly and easy in and out. Nice breakfast.
Pros: The location the room we were in needs more chair then the one at the desk but it was clean only thing it needs a swimming pool next time we go on vacation we will make sure ithe hotel we stay at has a pool other that we had a good time
Cons: No pool
Pros: It was close to highway
Cons: The staff was rude and the breakfast was not very appealable. The room was not probley cleaned and undergarments from previous person was found in room.
Pros: The staff was definitely above the expected. Each one was friendly and worked together well.
Pros: The staff was very friendly, the rooms were clean. Also, the breakfaat was delicious..
Pros: Clean comfortable and spacious.
The Quality Inn hotel in Southfield, MI gives you real value with peace of mind. Our smoke-free hotel is in the heart of Southfield's business district, near Southfield City Centre, golf courses and museums. Enjoy amenities that include free continental breakfast, free WiFi, free weekday newspaper, a fitness center, valet cleaning service and business center with meeting space for 144, a computer with Internet, copy and fax. Each inviting guest room features a hair dryer, coffee maker, microwave, refrigerator, pillow-top mattress, iron and ironing board. Select rooms offer a a hot tub, sofa sleeper and wet bar. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. We have 24 hour Desk Staff to assist you with any of your needs.
Cons: Never in my life have I had my civil rights and privacy violated in a more grotesquely egregious way. They barged into our room with a dog saying it was a maintenance inspection. My blind friend was about to shower and his service dog was present.
Pros: It was near where we were going.
Cons: However, the staff was extremely rude, we were locked out of our room from the initial check in and told we would have to have the front desk let us in since they couldn't figure out was wrong with it.
Cons: The wait in the hot enclosure when no
Pros: The only thing positive was they had my booking info ready
Cons: Yes the linen was not clean and the toilet had urine in the back
Cons: Room is bare bones as you can get. No alarm clock, no toiletries, no TRASH CAN, my phone was broken, the TV has no remote, no coffee. The Free breakfast is a sad selection of granola bars, small packaged muffins and oatmeal packets, but no uten
Pros: Staff was very friendly and courteous. Room was clean.
Cons: Plumbing issues in our room and other people's sensitivity to noise at 8pm.People live here and expect it to be quiet early unfortunately that's not realistic when you have family outings and sleepovers with your kids. I
Pros: Absolutely nothing.
Cons: Staff was horrible and unhelpful. No coffee in the room. Breakfast was a joke, room was full of ants. Couldn't connect to Internet and staff response was to scribble a number on a post it note and tell me to call someone else. I'll never stay in any of
Pros: Everything was horrible
Cons: Rooms were bad... Bed made nose and spings were coming out of it
Pros: Clean no bugs and quiet
Pros: all the ammenities
Cons: everything was wonderful
At Extended Stay America - Detroit-Southfield-Northwestern Hwy; you'll be within a 15-minute drive of Detroit Zoo. Free perks include WiFi, self parking, and continental breakfast daily between 6 AM and 9:30 AM. Rooms feature kitchens and flat-screen TVs.
Cons: The faculty seemed a bit dated and not as clean as what I'm used to expecting from a holiday in express.
Pros: I had my young baby with me and her babysitter. The manager worked with us to let them stay in room until I was out of my training at 4pm. All staff helpful and very friendly.
Cons: Couch had yucky stains on it.
Conveniently located near I-696 and Northwestern Highway and just 40 minutes away from the Metro Airport the Holiday Inn Express & Suites of Southfield is perfect for business and leisure travelers alike. Business travelers love the complimentary wireless Internet full hot breakfast on-site Business Center and central location to Downtown Southfield with more than 9000 businesses and 115 Fortune 500 companies. In addition to meeting the rooming needs for our business travelers the Holiday Inn Express also offers four conference rooms with a capacity of up to 120 people. Leisure travelers love the convenient location to shopping dining museums sports attractions concerts theaters and so much more. All travelers love our all-suites hotel featuring separate living areas with either a wet bar or a full kitchen large bathroom and bedroom. Suites with Jacuzzi are available on those special occasions or relax in the whirlpool located next to the indoor heated pool. Our Fitness Center is available 24 hours.
Cons: Booked a room as I had a business meeting near it's location. Kayak indicated the motel had 3 and a half stars. The room appeared to be recently, and decently remodeled. However, it was not clean, I witnessed what I believed to be a drug deal occurring several rooms away, the person checking in behind me appeared to be a prostitute, I was floored that most of the television channels were porn. Simply put, I travel quite often and this was the worst place I have ever stayed. If I was with my family, I would have walked out (non-refundable fee) and went elsewhere.
Cons: dirty, scary, smelly sheets, and does not worth the money.
Marvin's Garden Inn puts you within a 15-minute drive of Detroit Zoo. Free perks include continental breakfast, WiFi, and self parking. Rooms feature bonuses like refrigerators and microwaves, along with premium bedding and free wired Internet.
Cons: No hot water (not cool water. There was no hot water)
Room was filthy
The entire hotel needs to be refurbished
The Embassy Suites Detroit - Southfield hotel is strategically located in the heart of southeastern Michigan. Detroit - Southfield is Michigan's premier business address. Our hotel is the only full service, all suite hotel in ''the Center of it all''. Detroit - Southfield provides easy access to numerous metro-area freeways, major highways and Detroit Metropolitan Airport. The Embassy Suites Detroit - Southfield hotel is in a central location just 20 minutes away from almost every metro area destination. Each suite features a spacious parlor area with a pull-out sleeper sofa, microwave, refrigerator, coffee maker and working desk with complimentary high-speed Internet access. Attached to the parlor is a separate bedroom area offering additional closet space and Suite Dreams® bedding accommodations. During your stay enjoy a complimentary breakfast buffet with cooked-to-order eggs and an evening Manager's Reception serving beverages of your choice and light hors d'oeuvres. Be sure to relax and enjoy our indoor heated pool, whirlpool, pool table and state-of-the-art exercise facility during your Southfield, Michigan stay. The Embassy Suites also offers 9,500 square feet of meeting/banquet space offering complimentary wireless high-speed Internet access, executive business center, on-site catering services and complete audio/visual equipment services. Embassy Suites Hotels is the largest brand of all suites, upscale hotels in the United States. Make it a point to sign up for Hilton Honors during your next stay at any one of our hotel brands. WELCOME and we look forward to your stay with us at the Embassy Suites Detroit - Southfield hotel in Southfield, Michigan!
Cons: No pull out couch, front desk service always delayed
Pros: I had a wonderful stay. It's centrally located and the staff was very kind and cooperative. I was surprised to find that there is a beautiful Nature Preserve very close.
Pros: I like the design of the hotel and the clean towels
Cons: Hotel is not especially clean. Rooms are somewhat dirty. There was a car stolen in the parking lot
Pros: The staff
Cons: Room was not clear, changed room because not clean. Stove was burned on top, I did not want to cook. On last night, used a different pillow. Woke up with bites.
Pros: location and staff was very understanding and accommodating
Cons: It was not clean at all
Pros: The staff.
Cons: The tub was dirty. Everything else I saw looked fine.
Pros: Clean and quiet. The staff was very nice,fast and efficient.
Cons: The fire alarm hanging by Wire. The microwave not work properly and it has very poor TV channels bad very disappointing and the pillows need to be replaced
Pros: Location in southfield
Cons: Rooms were not thoroughly cleaned
Cons: lack of supplies for kitchen... no dish liquid, no pots/pans, etc.
Extended Stay America - Detroit - Southfield puts you within a 15-minute drive of Detroit Zoo. Free perks include WiFi, self parking, and continental breakfast daily between 6 AM and 9:30 AM. Rooms feature kitchens and flat-screen TVs.
Pros: The price was decent for an overnight stay. The rooms were Clean for its Location.
Cons: It appears to be a Haven for Out of State Drug Trafficking. A lot of Ohio Plates, in and out Traffic that made it uncomfortable leaving my car in the parking lot overnight. Had to make sure all of my belongings were out of the car and force myself to sleep.
Just 15 minutes northwest of downtown Detroit, Red Roof Detroit Southfield is a half block from the Galleria Office Park. Our hotel is within 15 minutes of the Twelve Oaks Mall, The Palace, Ford Field, the Detroit Zoo, Beaumont Hospital, and Comerica Park.
Cons: Older carpets, furnishings, poor water pressure
Pros: I enjoyed my stay the staff was very friendly and helpful. The overall appearance was great I'll go and stay there again.
Pros: Staff was great
Cons: It's called Hampton Inn online, but when you get there, it's Baymont Inn, which makes t difficult to find because you're looking for a different hotel name. The corridor floor to the pool is all tore up, and walking down to it in flip flops- they stick to the glue on the floor REALLY badly! I was also told I'd be emailed a receipt instead of a paper one. It's been 24 hours and I still don't have one.
Pros: The loby was nice. They are obviously remodeling.
Cons: Teenagers running the halls until 5am.
Cons: Hallways smelled of weed and it was always loud. The side doors never worked for easier access to our room. Breakfast was gross. Parking was inadequate. Could have easily found a better hotel for a better deal. You have failed me kayak.
Enjoy the hometown hospitality at this Baymont Inn and Suites Southfield/Detroit hotel, just off Interstate 696 and convenient to the best of Detroit including Ford Field, Comerica Park, the MGM Grand Detroit Casino and Fox Theatre, as well as many local shops and restaurants. This hotel offers complimentary wireless Internet and complimentary hot breakfast buffet as well as an exclusive executive level with private access for corporate travelers. There is also an indoor pool and hot tub, a fitness center, and dry-cleaning service and laundry facilities. Take care of paperwork and work details in the business center with meeting rooms, computer access, and copy, printing and fax service. Gather with colleagues and friends in the banquet room. Select rooms feature microwave and refrigerator, ideal for longer stays.
Cons: Dirty, felt like a crime scene, and security felt sketchy
Pros: Nothing really the room was vintage and out dated
Cons: Nothing really the room was vintage and out dated
Cons: Staff was rude, no towels in the bathroom and sink was stopped up.
this Should Not Be Called A Hotel...This Is A Pure Motel, Never Again
Pros: The Location Was Nice &Towels Seemed Clean
Cons: Horrible UpKeep Of The Property, The Room Smelled, Sheets Had Stains So I slept Fully Clothed & Really didn't Feel Comfortable To Walk Around With No Shoes On...The List Goes On
Pros: Checking in and out was quick
Cons: My room smelled like cigarette smoke, my blankets had holes in them, the towels provided to me were dirty, had very little tissue and the bath tub was filthy. My stay there was my first and last. A victory hotel is more like a motel
Cons: The first room we had was very dirty. Had bugs everywhere
Cons: The hotel guest and the neighborhood were very scary! Furthermore the hotel room smelled strongly like a smokers room.
A place to sleep
Pros: Frige and microwave in room
Cons: Outside element
Great night's stay at this hotel. Especially nice for a two-star. Very conveinent location right off Telegraph.
Pros: The room was very clean and the hot tub was huge!
Cons: The breakfast could've been better.
A Victory Hotel - Southfield puts you within a 15-minute drive of Detroit Zoo. Free perks include continental breakfast, WiFi, and self parking. Rooms feature bonuses like refrigerators and microwaves.
Pros: Left before checking in due to surprise cash deposit.
Cons: There was a required 100 dollar cash deposit. This was not listed on the booking website and the deposit could not be recouped until 9am the next morning. The staff was loud, unprofessional and dressed like they were part of a rap music video.
Pros: When I arrived I was asked to give a 100.00 dollar cash deposit. The "lobby was filthy. I did not have cash so I wanted to cancel my reservation. I was told by the front desk I would have to forfeit I night exspense, which I agreed. When the booking device called to cancel they refused to refund my second night.
Cons: See above. Don't stay here!!
Pros: I Loved Our Room
Cons: Worst Staff Ever Very Rude And Unprofessional
Cons: They changed me $19 extra on what they were supposed to charge me and then when i got there they charged me an extra $60 for no reason. The front desk people were so rude and management was even worse. After paying all this money for a room they gave us a very horrible room! No desk chair, phones didn't work, they didn't have a sofa bed in the room. They had coffee but no coffee pots. When it was time to check out the lady took $25 of my $60 from earlier because she said there was make up on a towel. AND I DON'T WEAR MAKE UP AT ALL!! I asked to see the picture and they wouldn't show me. And all the manager said was if i want to come back he can give me half off.. I will never come back here again!
Pros: The rooms look nothing like the picture TRUST ME! I could not believe what I saw so I took pictures of the room. I wish I could upload them here so u can see the filth!!!!!
Cons: Everything! The Staff would not give me a refund because I booked my stay through a 3rd party(Kayak.com). I slept with my clothes on!!!! The entrance to the rm was disgusting,Rm smelled like a combination of weed & cigarette smoke, furniture was ripped stained and dirty, the beds is damn near on the floor and the bathroom was disgusting shower curtains stained looked like dried up blood. Cobwebs on the light fixtures. Just Nasty!!!!! Shame On You for even having this hotel on your site as a place to stay!!
Cons: Early checkout, dirty bathroom, kids outside fighting, unprofessional staff, dirty bed sheets and overall bad hotel
Cons: It was terrible there was. Marijuana In the air the whole time.argueing outside the room was dirty it was terrible worse stay in my life I actually got kicked out of the hotel suppoably my friends were going in and out the door allot but still we were getting ready to go back to school security sucked terrible experience a 100 dollar cash deposit what no terrible worse ever never going back
Pros: The rooms were cleaned very well but they forgot a few items in the room
Cons: They didn't have a shower curtain hung when we got there & forgot to put the coffee pot in the room
Pros: The staff was trying to be friendly and as efficient as possible.
Cons: The bathroom smelled like cat pee, the couch was broken and sunk in, the coffee maker did not work, and when we reported they did not bring a new one. There seemed to be an issue checking out and getting money returned. I would prob not recommend anyone stay her again. It is clear that the staff would like it to be a nicer place, however much work needs to be done.
Hawthorn Suites by Wyndham Detroit Southfield puts you within a 10-minute drive of Detroit Zoo. Guests can splash around at the outdoor pool or seasonal outdoor pool, and the spa tub makes for a relaxing end to the day. A fitness center and an outdoor tennis court are other highlights, and rooms feature soaking tubs and kitchens.