Basics
Dining
Media and entertainment
Services and conveniences
Accessibility and suitability
Pool and spa
Bathroom
Laundry
General
Family friendly
Parking and transportation
Outdoor
Workspace
Things to do
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the common concerns about the hotel's cleanliness?
Some guests have mentioned concerns about the cleanliness of the rooms and hallways, with reports of a smelly hallway and rooms not being clean upon arrival.
What are the common complaints about the hotel's maintenance?
Several guests have reported maintenance issues, including basic appliances not working, ceiling water leaks causing bad smells in rooms, and a need for room updates.
What are the positive comments about the hotel's staff?
Guests have praised the staff for being friendly, professional, and understanding, with specific mentions of a wonderful and helpful staff member working during Christmas Eve and Christmas Day.
What are the common complaints about the hotel's breakfast?
Some guests have expressed dissatisfaction with the limited breakfast choices, poor breakfast service, and inadequate breakfast arrangements, including issues with food availability and replenishment.
What are the common concerns about the hotel's amenities?
Guests have raised concerns about the availability and condition of amenities, such as the pool not being clean, the workout room being closed, and the jacuzzi, business center, and other facilities being out of order.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
August is considered the low season, which could mean fewer crowds and potentially better rates. However, be mindful of the weather during this time.
Check Nearby Attractions
The hotel is conveniently located near the Riverbend Country Club, making it a great choice for golf enthusiasts or those attending events at the club.
Verify Room Cleanliness
While some guests found the rooms comfortable and clean, others reported issues with cleanliness, such as the smell of smoke in non-smoking rooms and maintenance issues. It's advisable to check room cleanliness upon arrival.
Inquire About Breakfast Quality
Several guests expressed disappointment with the breakfast, citing limited choices and cold or not well-maintained food. It may be worth checking recent reviews or inquiring about breakfast quality before booking.
Be Mindful of Maintenance Issues
Some guests encountered maintenance issues such as non-working appliances, water leaks, and outdated facilities. It's advisable to inquire about the status of facilities and maintenance before booking.
Consider High Season Visits
November is considered the high season, which may offer more favorable weather and potentially more activities in the area. However, be prepared for potentially higher rates and more crowds.
Check for Special Services
Some guests praised the helpful and friendly staff, while others had negative experiences with customer service. It may be beneficial to inquire about any special services or assistance the hotel provides to ensure a pleasant stay.
Parking Consideration
The hotel offers free parking, which can be convenient for guests traveling by car. However, it's advisable to check for availability during peak times or special events.
Accessibility Features
The hotel offers increased accessibility and an elevator, making it suitable for guests with mobility concerns. It's recommended to inquire about specific accessibility needs before booking.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | October | $65 | $79 |
Cheapest month to stay with an average 18% drop in price. | Most expensive month to stay with an average 28% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
6.0 | 2.1 mi | Houston Hobby | 18.5 mi |