Story City Hotels

Clean, decorated rooms our stay was short lived

Cheap

The rooms need more outlets, but otherwise everything was just fine.

Clean frendly staff free breakfast Mattress worn out

Comfortable, adjustable bed firmness Very friendly staff Great location Room smelled like cigarette smoke trying to get covered up.

I called to book with them direct as I was in a panic. My daughter was sick and at school in Ames and needed me to be there. The rate over the phone was almost $60 more than the rate online. I loved the lesser option. The front desk staff was amazing. On the evening of Sept 26th and the morning of the 27th. They were all great. I will say I was shocked when there was a knock on my door at 9am from housekeeping. I had NEVER heard of that before checkout time, unless the staff was thinking the room was likely vacant. My daughter was sleeping. I went downstairs to let them know that that is not something I appreciated since we had until Noon. The Nice young lady (Amazing) was very apologetic and offered free breakfast coupons for the inconvenience. Finally, the dark, curly haired young man that was serving at breakfast that day was AMAZING. he went above and beyond and sadly I did not have any cash to tip him. I would stay again. I would stay there every time when we are in Ames, but it now will depend on rates and restrictions. I was frustrated because we know we have to go back to Ames on Nov 1st for an event. I tried to book with Hilton and the room rate was $268 for a king with a two night min. This is Ames, IA. I found a place I like, but it impossible to get a reasonable room. I already book with someone else that night.

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Cleanliness , the front staff were very helpful and accommodating. The breakfast staff was very nice the rooms were very clean, the bed was fantastic to sleep on. None really

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The hotel was very nice and clean. The room was big and the beds were comfortable kids loved the pool and hot tub. Easy access to Iowa state No free breakfast. The breakfast buffet was really overpriced for mediocre food.

Clean rooms, friendly staff. Comfortable bed.

The Gateway is located very close to Iowa State University and the apartment where my daughter lives. Great location, newly decorated lobby area, great shower and friendly staff.

free breakfast, close to highway, clean. no walking trails/sidewalks around the area.

Good morning breakfast Door key card did not always work

The bed was awful. I felt like I was sleeping on the concrete outside. It was one of the worst nights sleep I have had in years.

Everything was very clean. Beautiful rooms, great warm breakfast, nice staff, and perfect location in Ames. No

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breakfast was minimal, not much to offer.

I loved that there were jet bathtubs in all the rooms. How awesome! Everything was clean and the beds were comfy. The fan on the wall was confusing to operate. (We need noise when we sleep and we couldn't figure that thing out)

Great B & B with great hot breakfast. No hair dryer in our room