Story City Hotels

Clean, decorated rooms

our stay was short lived

all was good for the 6 hours we stayed.

Close to the major highway.

no

close to restaurants.

The pool area was very nice. The main pool was heated well. Breakfast was good.

Very friendly staff. Felt safe

Probably should have called the front desk. People in room 149 were very very loud. At 11:30 pm I banged on the wall to let them know we were upset. They banged back at us. It was only about 10 minutes later they were silent Someone should walk halls more

good palcecleannice service

noise from refrigerator and AC

breakfast was minimal, not much to offer.

The hotel was very nice and clean. The room was big and the beds were comfortable kids loved the pool and hot tub. Easy access to Iowa state

No free breakfast. The breakfast buffet was really overpriced for mediocre food.

Clean rooms, friendly staff. Comfortable bed.

Just right for a college visit.

Nothing fancy, I agree with other reviewers. Clean, basic accommodations, cramped location but close to shops and restaurants, some road noise from S. Duff, nothing fancy. We mainly needed a place to sleep prior to our campus visit. Reasonable rate and easy access.

I took my daughter to ISU for a college visit. We stayed here one night. It was close to all in the town and only minutes away from the college. The staff at the front desk was a student at ISU and gave us good tips for getting around.

Clean, all the amenities I needed, exactly what I was looking for.

Free breakfast would have been nice.

I called to book with them direct as I was in a panic. My daughter was sick and at school in Ames and needed me to be there. The rate over the phone was almost $60 more than the rate online. I loved the lesser option. The front desk staff was amazing. On the evening of Sept 26th and the morning of the 27th. They were all great. I will say I was shocked when there was a knock on my door at 9am from housekeeping. I had NEVER heard of that before checkout time, unless the staff was thinking the room was likely vacant. My daughter was sleeping. I went downstairs to let them know that that is not something I appreciated since we had until Noon. The Nice young lady (Amazing) was very apologetic and offered free breakfast coupons for the inconvenience. Finally, the dark, curly haired young man that was serving at breakfast that day was AMAZING. he went above and beyond and sadly I did not have any cash to tip him. I would stay again. I would stay there every time when we are in Ames, but it now will depend on rates and restrictions.

I was frustrated because we know we have to go back to Ames on Nov 1st for an event. I tried to book with Hilton and the room rate was $268 for a king with a two night min. This is Ames, IA. I found a place I like, but it impossible to get a reasonable room. I already book with someone else that night.

The staff was helpful and friendly

not very clean! for --- per night, it should have been spotless!! It smelled of mildew, the bathroom was very dirty. Should invest in a new shower curtain!!

I would not stay here gain, as there were nicer hotels at better prices! I cannot believe I paid almost --- a night for this hotel! We were also told that there is FRESH coffee made 24/7, but when we were leaving at 5am, to head back to Colorado, there was nothing. The staff offered to make a fresh pot, but who has time to wait around, especially with 2 small children. So disappointing all around!!

The suite was very comfortable and we had everything we needed. Beds were very comfortable and hotel very quiet even though it was full.

The pool and hot tub is very small.

The breakfast is very good. Met our family needs. But seating was a little difficult. Few tables and small area made it difficult to get what you needed.

It was very clean and well kept. Friendly staff and good customer service.

It was a very clean hotel.

I booked a king suite. When I got there they claimed to have no kings available, but only two cars in the parking lot for the whole stay. We were placed in a two double room and was told if we used the other bed we would be charged for a double.

Good morning breakfast

Door key card did not always work

The staff

the smell

I loved that there were jet bathtubs in all the rooms. How awesome! Everything was clean and the beds were comfy.

The fan on the wall was confusing to operate. (We need noise when we sleep and we couldn't figure that thing out)

Great B & B with great hot breakfast.

No hair dryer in our room

I have stayed with this hotel chain several times before. Quite nice.

Room was too warm and pillows too large.. needed a smaller option. They must have been new.

Very clean hotel, with a great breakfast.

Hot tub would be a nice addition

easy to find

The bed was like a rock the heeter ran all the time might turn on and off every 5 mins even making adjustments didnt help and was a very noisey place sounded like a playground with doors slamming all the time

Room was small compared to the American Inn for the same price where we had stayed the week before and the expectation that the guest re-use the towels from one bath to another was somewhat less than we've come to expect for the price. But in general it