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close to my destination. Food was nice. Idiosyncratic atmosphere maintenance of hotel could be improved. - Loo seat was loose, TV remote was not for TV in room. No heating in bathroom, and window would not close Staff could be more responsive to requirements - restaurant booking for 7:00pm, food not delivered until 7:40
Breakfasts were excellent. The hotel was sited in a very quiet and piucturesque area. Restaurant food was overpriced in our opinion.
Very friendly owners/staff, and good food. Hand-held shower only in the room I stayed in.
Excellent food. Capable, efficient, polite staff. Room was not great (dated bathroom; only an over basin light & no bath which was contrary to description at time of booking).
Relaxed country atmosphere, nice location, staff tries hard, Our room, a standard, was tiny but others are lovely and will will go again choosing a higher rated room.
Excellent restaurant. Beautiful room Staff were pretty non-commital on arrival. Not made to feel particularly welcome.
Quaint A little cold
Friendly staff, room clean and well stocked. Lovely decor. Good value fo money. Ate food good.
Friendly staff. Excellent value for money. Good 'pub' food and very good breakfasts.
Everything was clean. Breakfast was excellent. Nice simple decor in bedrooms. Slight road noise when window open.
Very comfortable room, modern and clean. Good bed and very happy to find extra pillows supplied. Breakfast lovely, and evenings meals were good. Great location. Floors in room above are very creaky and you could hear their conversations/ baby crying. We did mention this to the manager before we left.(and the shower was dripping constantly).
We liked the food,Breakfast and Dinner was excellent.staff and room was very good. None
The Staff were all very friendly and attentive to our needs The door on the outside of the accomodation was damaged and would not lock, due to a previous incident. Food was good and wholesome but a little expensive compared to others in the area.
loved the old inn, accommodation and restaurant which was excellent everything was very good
The cotton sheets on the bed. We were not offered a choice of room, which was disapppointing because they were not full. We could not operate the shower as the taps were exceedingly stiff. The window in the room could not be opened - it was stiff too. The staff were not v friendly, although efficient.
Reasonable cost perfomance.
extemely enjoyable, excellent room with lovely views and excellent food very friendly staff no
The staff were all friendly and helpful, the manager/owner was hands-on and approachable, and the hotel was as good as it was 13 years ago when we last stayed there. He was also there at that time. The one thing that let this hotel down a bit was that it is in need of some re-decoration
the food was excellent. However the rooms were a bit dingy and the bathroom could do with an up-date, black mould around tiles etc.
Wonderful views across the countryside, easy to find, very friendly and helpful staff. The food was delicious.
the breakfast and free wi fi in the room
Staff were exceptional - friendly efficient and polite.Fantastic views from room and central for touring the area. Only minor things- room needed more light, uncomfortable chairs in room.
Convenience of location, facilities, the view. We were unable to check out early as there was no staff present.
location was perfect staff were very attentive food was very good noththing
Friendly service, good food, good views from room. No
The warmth and comfort of the bedroom Had I had a problem with stairs I would have been distressed, and the noise from the bar and club went on rather late.
Nothing. Glad to get away. This was a nightmare experience from start to finish. Thanks to its location in the middle of a pedestrian precinct, it took me over an hour of circling the ring road in rush hour to find a way of getting my car to the well-concealed NCP car park closest to it. When I did arrive, the reception was locked, so I had to go to the bar to find any staff. The bar was so thick with tobacco smoke as to be absolutely intolerable. This must be a serious health hazard, and all I can say to the majority 77% of the population who do not smoke is that they should steer well clear of this place until smoking in public places is legally banned in July. A barman unlocked the reception in an attemp to check me in, but had no idea how to access the computerised booking system or a fax which had been sent for me. Eventually another staff member managed to do this, then demanded advance payment for the room and informed me that I could not charge meals or drinks to the room, and would have to pay separately for them. On departure the next morning, the reception was again locked, and it was only because I happened to bump into a passing staff member that I was able to return my key. This hotel has no understanding of the concept of customer service, and I will certainly not stay there again.
Location was excellent and easy to find once car had been parked. Staff were very friendly and helpful. Having to leave car in a car park which wasn't next to the hotel.
Extremely quaint hotel, well located with comfortable rooms, really good public facilities, helpful staff and good, reasonably priced food. None really
New Inn has a most pleasant atmosphere with a real feeling for tradition and history. Comfortable if a little old fashioined rooms nothing
ble to leave the car in the car park for 3 days.
Lovely looking with beams Cold room, thin duvet non working hairdryer, noisy generator all night long
Easy Going friendly atmosphere No