Suesa Hotels

As such i had come for the conference so generally i was quite comfortable whether it is morning breakfast or any other kind of assistance, enquires etc. being new to santander. Nothing

the heat in the room! and it's impossible to set your own room at the temperature you want

Location Non Smoking not available & smoke heavily penetrated my room.

The views were nice and the room was very clean The room was ptetty tight... had to move a table to open the balcony

staff very helpful

great location and good price, nice bar (didn't try the restaurant but looked good)

Convenience Poor breakfast

Friendly, obliging staff. Spoke good English. Good location as in the middle between the shopping/commercial area one way and in the other, the beaches. Also well served by public transport - bus stops right outside hotel. Had nice room on top floor - room 901. Has balcony and nice views. Lovely, good size bathroom. Room a little small, beds a little bit too hard. Also room a bit cold.

1. WIFI does NOT work. Missed deadlines! I was unable to do work because of wifi not working, missed important deadlines! 2. Every door slams so loud that sounds like bomb. 3. Smells cheap and kinda nasty. 4. Receptionists are incompetent and showed attitude instead of trying to resolve the problems related o WIFI. 5. The day I was leaving they proposed to change room. I thought it was clear expression of mocking and making fun of a customer. 5. In room 506, there is a light on the building outside near the window, which so strong that at night seems like you are the beach in front of the sun and the curtains do not help. I am not a light sleeper and I fall asleep easily, during this 4 day stay I could not sleep because of that and extremely loud door slamming. Overall experience was horrible. I flew across the globe from Los Angeles for work and due to mainly almost not working WIFI my trip was next to nothing. I feel I was robbed. This hotel does not deserve to be 4 star one.

Right on sea front very near old part of Santander easy to walk everywhere Air conditioning in room wasn't working which staff knew about but we were given another room with a sea view.

Large room, good bed, close to the beach. Poor breakfast.

Very good location and a very nice breakfast. The room was old and musty and the air conditioning made a rumble all night long. The front desk staff was dismissive and not very helpful.

It was OK, not much beyond that. Location was not very good, a bit far from the city center, however there was a bus near by. The room design and comfort was a bit dissapointing.

Lovely location. Great decor. Loveley receptionist. Worst dinner ever served to us. Semi frozen, limp meat with frozen chips incompletely cooked. Rude staff. No apologies on complaint.

A great base for beautiful Somo beach. Staff was very friendly and helpful, especially front desk staff. We were impressed by how many staff spoke English even though the hotel caters mainly to Spanish guests. Would have appreciated a minibar or small refrigerator in the room. Bottled water should be provided as there is nowhere nearby to purchase water or drinks outside of the hotel bar. Beach towels would be appreciated although we were not stopped from using the hotel towels for the beach.

Good location. No evening meals available on a bar.

This hotel is very close to the ferry terminal for travelling to the U.K. Parking is safe for your vehicle.

the room was smelled of tabaco.