Holiday Inn Express & Suites Sylva - Western Carolina Area
Top Family Hotel

26 Rufus Robinson Road, Sylva, NC 28779, United States
+1 800 467 1538


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Overall guest ratings

8.3/10 Excellent
Based on 308 reviews
See all reviews

Review highlights

  • 9.7
  • 9.4
  • 9.2
  • 6.0

Good to know

  • Nice building
  • Friendly service
  • Clean hotel facilities
  • Modern Hotel


    Show all


    Dillsboro Hotel's Address is a Tranquil Smokies Sanctuary Visit the Holiday Inn Express® Hotel & Suites Dillsboro - Western Carolina and rediscover the power of nature as you relax in the heated pool or spa and gaze out over the majestic Great Smoky Mountains. Situated in Sylva at Dillsboro exit, this hotel's location is a wonderland of awe-inspiring scenery and only nine miles from Western Carolina University and one mile from historic Dillsboro, NC. The hotel's location is every outdoor enthusiast's dream. From the beautiful Blue Ridge Parkway to Great Smoky Mountains National Park, lodging at the Holiday Inn Express® Hotel Dillsboro makes it easy to explore the most stunning natural treasures in the East. If you're more of an indoor person, you can browse the charming shops in historic Dillsboro. Corporate guests find it easy to keep in touch with the office using free high-speed, wireless Internet access, and meeting deadlines is a breeze with the help of the 24-hour Business Center. The 400-sq-ft meeting room seats up to 25 guests, and it is an ideal venue for work-related events. You can begin each day with the delicious and complimentary, hot breakfast bar, and after a day spent outside in the crisp mountain air, warm up in the heated, indoor pool and hot tub. If you're planning a trip to Great Smoky Mountains National Park, lodging at this hotel transforms an ordinary visit into an unforgettable vacation, so book now!

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    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Hot tub
    • Indoor pool
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Pets not allowed
    • Free parking
    • Free long-term parking
    • Storage available
    • Terrace/Patio
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    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 308 reviews
    • 9.7 "Awesome vibe."
    • 9.4 "Excellent amenities."
    • 9.2 "World class service."
    • 8.4 "Breakfast is good."
    • 8.3 "Very nice wellness & sports facilities."
    • 6.0 "Rooms are ok."
    • 2.9 "Disappointing internet connection."
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    Overall Rating

    8.6 Excellent
    Based on 160 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.7 "Breakfast is good."
    • 7.7 "Good pool."
    • 7.1 "Good cleanliness."
      10.0 "100% thought it was clean."
    • 6.7 "Average value."
    • 5.7 "Average comfort."
    • 5.2 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
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    Overall Rating

    8.3 Excellent
    Based on 135 reviews
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.6 "Pool is good."
    • 8.5 "Breakfast is good."
    • 8.4 "Location is great."
    • 7.9 "Good cleanliness."
      7.2 "72% said rooms were clean."
    • 5.8 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."

    Overall Rating

    8.3 Excellent
    Based on 12 reviews
    • 6.5 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Nice building"
    "Friendly service"
    "Clean hotel facilities"
    "Modern Hotel"
    data provided by TrustYou

    Recent Reviews


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