Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.1 "World class service."9.5 "95% found the
staff to be very friendly ." 9.5 "95% said thereception staff was great ." 8.2 "82% thought theservice was very professional ." -
8.6 "Food is delicious."8.3 "
Yummy desserts , said 83%." -
7.5 "Good breakfast."10.0 "100% were
happy with the price of the breakfast ." -
7.5 "Good location."9.1 "
Easily accessible by car , said 91%." 10.0 "Great parking , according to 100%." -
6.7 "Average comfort."6.3 "
Beds were acceptable for 63%." 6.7 "For only 67%, thenoise level was all right ." 5.0 "Only 50% thought theair conditioning was adequate ." -
6.7 "Internet is average."
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5.7 "Rooms are ok."6.3 "
Beds were acceptable for 63%." 5.1 "Only 51% saidrooms were clean enough ." 5.0 "Only 50% thought theair conditioning was adequate ." 6.7 "Only 67% thought theshower was ok ." -
1.0 "Disappointing wellness & sports facilities."1.0 "90%
didn't like the fitness area ."
Overall Rating
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9.3 "World class service."9.6 "96% found the
staff to be very friendly ." -
8.6 "Food is delicious."
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7.8 "Good breakfast."
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7.2 "Good location."
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6.9 "Average comfort."6.4 "
Beds were acceptable for 64%." -
5.7 "Rooms are ok."6.4 "
Beds were acceptable for 64%." -
5.1 "Vibe was decent."
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4.3 "Bad amenities."4.1 "59% thought the
building wasn't nice ."
Overall Rating
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9.1 "World class service."9.6 "96% found the
staff to be very friendly ." 9.6 "96% said thereception staff was great ." -
7.6 "Good location."
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7.4 "Good breakfast."
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7.0 "High comfort."6.3 "
Beds were acceptable for 63%." -
5.7 "Rooms are ok."6.3 "
Beds were acceptable for 63%."
Overall Rating
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7.8 "Good location."
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7.6 "Good breakfast."
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7.2 "High comfort."
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6.1 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.1review from
24 hr hot water for tea/coffee clean comforters that are changed with each stay lots of pillows none
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8.0review from
The cleanliness and business-like attitude the staff exuded. Breakfast was empty in areas and had to ask for things
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8.0review from
Room and bathroom appeared clean. Hotel is a little dated..carpet, etc could use replacing. Ceiling tiles in bathroom were warped and did not sit properly within frame work. Tissue box in bathroom had one tissue left.
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10.0review from
The hotel was clean and had a convienent location, The rooms are spacious and the staff were friendly.
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9.6review from
The staff here was extremely helpfull. The hotel lobby has a home cottage look and feel that appealed to my personality. The beds were second to none and I've stayed at 5 stars that had worse beds. The breakfast was excellent especially since i had a 8 hour drive to my next destination. the hotel was comfortable and was in the process of finishing a remodelling so it was all new and looked great! The odor from the carpet glue was strong in the elevators but other then that (was to be expected with all new carpets and walls) the hotel would and will be on my remember list of places to stay in Syracuse NY
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9.1review from
24 hr hot water for tea/coffee clean comforters that are changed with each stay lots of pillows none
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8.0review from
The cleanliness and business-like attitude the staff exuded. Breakfast was empty in areas and had to ask for things
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8.0review from
Room and bathroom appeared clean. Hotel is a little dated..carpet, etc could use replacing. Ceiling tiles in bathroom were warped and did not sit properly within frame work. Tissue box in bathroom had one tissue left.
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10.0review from
The hotel was clean and had a convienent location, The rooms are spacious and the staff were friendly.
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9.6review from
The staff here was extremely helpfull. The hotel lobby has a home cottage look and feel that appealed to my personality. The beds were second to none and I've stayed at 5 stars that had worse beds. The breakfast was excellent especially since i had a 8 hour drive to my next destination. the hotel was comfortable and was in the process of finishing a remodelling so it was all new and looked great! The odor from the carpet glue was strong in the elevators but other then that (was to be expected with all new carpets and walls) the hotel would and will be on my remember list of places to stay in Syracuse NY
