Location and 24/7 shuttle service to airport
2 stars
Holiday Inn Express Syracuse Airport
Photos of Holiday Inn Express Syracuse Airport
Overview
Holiday Inn Express Syracuse Airport is located in Clay and offers a range of premium amenities including a free shuttle service and an indoor pool. It is conveniently close to Syracuse Hancock International Airport, which is a 5-minute drive away.
There are a range of facilities at Holiday Inn Express Airport Syracuse (New York) that guests can enjoy, such as an express check-in and check-out feature, a bowling alley and a gym. It also provides a 24-hour business centre, a car rental desk and laundry facilities.
Every room at the hotel has wireless internet access and all the essentials for a comfortable stay. They are also equipped with a microwave and a hair dryer.
The area around Holiday Inn Express Syracuse Airport has a variety of cafés and restaurants. Onondaga Lake, Syracuse University and State University of New York College of Environmental Science and Forestry are also a short car ride away.
Latest deals for Holiday Inn Express Syracuse Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Inn Express Syracuse Airport
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free airport shuttle
- Shuttle service (free)
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Things to do
- Hiking
- Beach access
- Bicycle rental
- Fishing
- Board games/puzzles
- Golf
- Canoeing
- Cycling
- Bingo
- Skiing
- Cooking classes
- Mini-golf
- Bowling
- Pool table
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
- Storage available
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
- Tumble dryer
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
- Free parking
- Private parking
Kitchen
- Microwave
- Tea/coffee maker
- Coffee machine
- Kitchenette
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Dining
- Snack bar
- Vending machine (drinks)
- Vending machine (snacks)
Family friendly
- Kid-friendly buffet
- Swimming pool toys
- Complimentary breakfast
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness center
Pool
- Heated pool
- Indoor pool
Reviews of Holiday Inn Express Syracuse Airport
7.5
Good
620 verified ratings
Wonderful
258
Very good
89
Good
75
Okay
36
Fair
50
Mediocre
29
Poor
83
Summary of reviews
Guests say
Guests appreciated the great location and breakfast options, highlighting the convenience to the airport and the quality of the food. However, there were notable concerns regarding service, with multiple guests reporting issues with front desk staff and shuttle service. Cleanliness was also a recurring theme, with several guests mentioning dirty rooms and facilities. Overall, while the hotel has its strengths, improvements in service and cleanliness are necessary for a better guest experience.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
7.6 out of 10
339 reviews
7.3 out of 10
182 reviews
9.2 out of 10
1 review
6.4 out of 10
2 reviews
All reviews
Pros (+) Continental breakfast was OK.
Cons (-) Overall this hotel is tired and run down. The room smelled like an ash tray, the A/C units were loud and clunky, and the decor felt like the 90's. The elevator was so slow and old.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a range of premium amenities including a free shuttle service, an indoor pool, and a 24-hour business centre. Guests can also enjoy facilities such as a bowling alley, a gym, and a complimentary breakfast.
What practical information should I know about parking?
The hotel provides free parking and a free airport shuttle service for added convenience. However, guests have mentioned that the parking lot is currently undergoing construction.
What can I expect from the hotel's breakfast offerings?
Guests can enjoy a complimentary breakfast with a variety of options. However, some guests have mentioned that the breakfast selection can be limited at times, and that certain items may not be available early in the morning.
How is the cleanliness of the hotel addressed?
While the hotel offers clean and comfortable rooms, some guests have mentioned concerns about specific cleanliness issues such as dirty carpets in the hallways and rooms not being cleaned thoroughly during their stay.
What is the best time to visit the hotel?
The hotel's high season is in July, and the low season is in December. It's important to note that the hotel may be undergoing renovations, which could impact the overall experience during certain periods.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Selection Carefully
Some guests reported that the rooms were outdated and had maintenance issues. It may be beneficial to request a recently renovated room to ensure a more comfortable stay.
Take Advantage of the Free Shuttle Service
The hotel offers a complimentary shuttle service to the airport, which many guests found convenient. Be sure to inquire about the shuttle schedule and availability to plan your travels accordingly.
Check Nearby Attractions
The hotel is conveniently located near various attractions such as Onondaga Lake, Syracuse University, and the State University of New York College of Environmental Science and Forestry. Consider exploring these nearby places during your stay.
Be Mindful of Noise Levels
A few guests mentioned thin walls and noise disturbances from neighboring rooms. Bringing earplugs or requesting a quiet room may help ensure a more peaceful stay.
Verify Room Amenities
Some guests reported issues with amenities such as broken vending machines and washer, as well as limited breakfast options. It may be helpful to confirm the availability of desired amenities before booking.
Consider Off-Peak Times
Several guests noted that the hotel can get busy, leading to delays in services such as room readiness and shuttle availability. Planning your visit during less busy periods might help avoid potential inconveniences.
Inquire About Renovations
Some guests mentioned ongoing construction and renovation work during their stay. Contact the hotel in advance to inquire about the status of any renovations to set appropriate expectations for your visit.
Utilize the Business Center
The hotel offers a 24-hour business center, which can be convenient for guests needing to attend to work-related tasks during their stay. Take advantage of this facility if needed.
Address Any Concerns Promptly
If you encounter any issues during your stay, consider addressing them with the hotel staff promptly. Many guests praised the helpfulness and friendliness of the staff, indicating that they may be able to assist in resolving any concerns.
Location
5418 South Bay Road, Syracuse, NY 13212
What's nearby
- The Alvord House2 mi
- Alliance Bank Stadium2.9 mi
- Carousel Mall3.7 mi
- Barnes-Hiscock House4.1 mi
- Clinton Square4.6 mi
- Erie Canal Museum4.6 mi
- Niagara Mohawk Building4.6 mi
- Forman Park4.7 mi
- Landmark Theatre4.8 mi
- Syracuse Stage4.9 mi
- Everson Museum of Art5 mi
- Lipe Art Park5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express Syracuse Airport
Low season | January |
|---|---|
High season | September |
Average price (weeknight) | $154 |
Average price (weekend night) | $198 |
When to book a room at Holiday Inn Express Syracuse Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Express Syracuse Airport
FAQs when booking at Holiday Inn Express Syracuse Airport
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Value for money | 7.6 |
|---|---|
Distance to city center | 4.7 mi |
Nearest Airport | Syracuse Hancock Intl |
Distance to airport | 1.8 mi |
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