Tru by Hilton Camillus Syracuse

The breakfast at the hotel is basic but of good quality. However, some guests have mentioned that there could be more options available.

While many guests have praised the cleanliness of the property and rooms, a few have mentioned issues with the cleanliness of the bathroom and the availability of fresh towels.

The hotel is very family-friendly, with amenities such as kids' toys, a kid-friendly buffet, and an indoor play area. However, some guests have noted that the rooms can be small and crammed for the price.

The hotel offers free parking for guests, providing convenience for those traveling by car.

The staff at the hotel are described as great, supportive, and very friendly. However, a few guests have mentioned concerns about the front desk personnel being expected to handle multiple tasks and some issues with room reservations.

Several guests appreciated the walk-in showers in the rooms, highlighting their convenience and accessibility. Consider requesting a room with this feature for added comfort during your stay.

Some guests found the single king bed room to be smaller compared to the two double bed room, which offered more space. If space is a priority, consider opting for the two double bed room instead.

Take advantage of the hotel's proximity to nearby attractions such as the Empire Expo Center, Lakeview Amphitheater, and Rosamond Gifford Zoo for added entertainment during your stay.

A few guests mentioned issues with noise, particularly from neighboring rooms. If sensitive to noise, consider requesting a quiet room or bringing earplugs for a peaceful night's sleep.

Some guests encountered issues with amenities such as the cable TV and water pressure in the shower. It may be beneficial to verify the functionality of these amenities upon check-in and report any issues promptly.

According to a guest, the tap water was not drinkable, and the hotel provided only limited complimentary bottled water. Consider bringing your own supply of water for convenience.

Take advantage of the hotel's location, which offers various restaurant options within walking distance. This provides flexibility and convenience for dining during your stay.

While the hotel offers a complimentary breakfast, some guests found the options to be limited or not consistently available. It may be helpful to inquire about the breakfast selection to manage expectations.

If traveling with children, the hotel offers kid-friendly amenities such as toys, an indoor play area, and complimentary breakfast. Inquire about these services to enhance your family's experience.

A few guests experienced issues with their reservations upon arrival. It may be beneficial to double-check reservation details and room assignments to avoid any inconvenience during check-in.